Business Details
21 Years
experience
Emergency
services
Trusted IT Services & Computer Repair in Hampton Roads
Visual Un has been delivering comprehensive IT solutions to businesses and individuals in the Hampton Roads area for seven years. Our team of certified technicians specializes in computer repair, data recovery, network security, and customized web services, combining technical expertise with personalized support. We prioritize client satisfaction through innovative problem-solving and proprietary tools like our Website Hyperlink Analysis Toolkit and Advanced Submission & Search Engine Toolkit. Our 24/7 emergency services ensure minimal downtime for businesses, while our retainer plans provide ongoing IT support tailored to specific operational needs.With both on-site and in-shop service options, we address everything from individual PC repairs to enterprise-level network setups. Our commitment to using no templates in web design and hosting guarantees unique, client-focused digital solutions. Backed by transparent pricing and a proven track record, we aim to be the trusted IT partner for Hampton Roads businesses and residents.
Services
PC Repair
Data Recovery
Network Setup
Virus Removal
Web Hosting
Retainer Plans
Network Security
Website Design
Server Deployment
E-commerce Hosting
Details
- Year established: 2005
Highlights and features
- We offer 7 years of localized IT expertise in Hampton Roads
- 24/7 emergency computer repair services available
- Proprietary tools like W.H.A.T and A.S.S.E.T for advanced solutions
- Custom-tailored web design with no templates used
- Guaranteed tech support through retainer plans
What people say
24/7 emergency service
Expert technicians
Fast repairs
Custom solutions
Reliable support
Services
PC Repair
Our certified technicians diagnose and repair desktops, laptops, and servers with issues ranging from hardware failures to software malfunctions. We provide both in-shop and on-site repair options for Hampton Roads businesses and residents. Emergency services ensure rapid resolution of critical system failures.
Data Recovery
Specialized recovery of data from damaged hard drives using advanced tools and cleanroom facilities. We handle both personal and enterprise-level data loss scenarios, including accidental deletion, physical drive damage, and system corruption. Success rates exceed industry averages for complex cases.
Network Setup
Design and implementation of secure, high-performance networks for homes and businesses. Services include wired/wireless infrastructure, printer sharing, cloud integration, and cybersecurity configuration. We optimize network performance for environments ranging from small offices to large enterprises.
Web Hosting
Secure, locally managed web hosting with 24/7 technical support. Our solutions include custom website design, e-commerce platforms, and proprietary tools for link management and search engine optimization. All hosting packages include regular security updates and performance monitoring.
Retainer Plans
Proactive IT maintenance packages with guaranteed response times for businesses. Plans include monthly support hours, priority scheduling, and discounted rates for additional services. Designed to minimize downtime through preventive maintenance and rapid issue resolution.
Questions
What emergency IT services are available after hours?
Our 24/7 emergency services provide immediate assistance for critical system failures, data loss, and network outages with on-site support within 2 hours.
How does your data recovery process work?
We use specialized tools to assess drive damage, create recovery images, and extract files in a controlled environment. Success rates depend on physical damage severity.
Do you offer customized IT support plans?
Yes, our retainer plans provide tailored support with monthly service hours, priority scheduling, and discounted rates for additional services.
What makes your web hosting different from competitors?
We offer locally managed servers, proprietary optimization tools, and custom website design without templates for enhanced performance and security.
Can you support both Mac and PC systems?
Our technicians are certified in cross-platform solutions for Windows, macOS, and Linux environments.
What service areas do you cover?
We serve Hampton Roads, Tidewater, Richmond, and Outer Banks regions with both on-site and remote support options.
