Business Details
50+ Years
experience
Emergency
services
Empowering Families and Ending Violence in Amarillo
Family Support Services has been dedicated to empowering individuals and families in Amarillo and the Texas Panhandle since 1908. Founded as Associated Charities by local businessmen, our organization has evolved to address critical community needs through comprehensive advocacy, education, and intervention services. We specialize in crisis support for victims of domestic violence, sexual assault, and human trafficking while providing behavioral health counseling and veteran-specific resources.Our team of over 60 professionals and volunteers delivers culturally sensitive care across 15 programs, operating from our main facility at 2209 SW 7th Ave. We maintain 24/7 crisis response capabilities through bilingual helplines and operate an Emergency Safe House for survivors. With a focus on breaking cycles of violence and substance abuse, we deliver services in community settings including schools and hospitals while maintaining strict confidentiality and fiscal accountability.
Services
Counseling Services
Advocacy Services
Emergency Safe House
Veterans Resource Center
Behavioral Health
Prevention Education
Details
- Year established: 1908
Highlights and features
- We have over 115 years of experience serving Amarillo communities
- Our team includes 60+ bilingual social workers and trauma specialists
- 24/7 crisis response with bilingual helpline services available
- We offer both in-person and telehealth counseling options
- Our programs address intergenerational cycles of violence and addiction
Services
Counseling Services
Professional mental health counseling addresses trauma, depression, anxiety, and substance abuse. Our licensed therapists provide individual, family, and group sessions using evidence-based approaches. Services available in-person and through secure telehealth platforms.
Advocacy Services
Comprehensive support for domestic violence, sexual assault, and human trafficking survivors. Services include court accompaniment, safety planning, and access to emergency shelter. Available 24/7 through bilingual crisis helplines.
Emergency Safe House
Secure temporary housing for survivors and their children. Provides basic necessities, case management, and goal-setting support. Maintains strict confidentiality and offers connections to long-term housing resources.
Veterans Resource Center
Specialized support for veterans and families including benefits navigation, employment assistance, and PTSD counseling. Peer-led programs help transition to civilian life and connect with community resources.
Prevention Education
School-based programs prevent bullying, dating violence, and substance abuse. Offers professional training on trauma recognition and response for educators, healthcare providers, and community organizations.
Questions
What services does Family Support Services offer?
We provide counseling, crisis intervention, emergency shelter, veteran support, and prevention education programs for domestic violence, sexual assault, and behavioral health issues.
Is counseling available remotely?
Yes, we offer both in-person and telehealth counseling sessions for greater accessibility and convenience.
How can I access emergency services?
Call our 24/7 bilingual crisis helpline at 806-374-5433 for immediate assistance or visit our Emergency Safe House in Amarillo.
Do you offer services for veterans?
Our Veteran Resource Center provides specialized support including housing assistance, benefits navigation, and peer counseling for veterans and their families.
Can I volunteer with your organization?
We welcome volunteers as advocates, hotline responders, and event supporters. Contact Kathy Tortoreo at 342-2513 for volunteer opportunities.
How is your organization funded?
We operate through a combination of grants, private donations, and government funding to ensure services remain accessible regardless of ability to pay.