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Business Details
21 Years
experience
Award-Winning Digital Strategy & Web Design Solutions
Founded in 2005, Eri Design is a digital strategy, design, and development agency dedicated to advancing the missions of higher education institutions, nonprofits, and organizations through innovative digital solutions. Our approach combines research-informed strategy, creative design, and cutting-edge technology to create accessible, impactful digital experiences. With decades of combined experience in higher education marketing and web development, our team delivers award-winning websites, AI-driven tools, and data-backed digital campaigns.

We prioritize clear communication, empathy, and accountability, ensuring every project aligns with client goals while exceeding expectations. Our commitment to lifelong learning and ethical practices positions us as trusted partners in digital transformation.
Services
Web Design Development AI Solutions Content Strategy Digital Marketing Slate Consulting Accessibility Services Website Support UX/UI Design SEO Optimization
Details
  • Year established: 2005
Highlights and features
  • We offer 20+ years of experience in higher education digital strategy.
  • Our RDS Method ensures research-driven, strategic outcomes for every project.
  • We prioritize accessibility and WCAG 2.2 compliance in all digital solutions.
  • Our team includes certified experts in WordPress, Drupal, and Slate CRM.
  • Proven track record with 100+ successful website redesigns and digital campaigns.
What people say
Award-winning work On-time delivery Technical expertise Strategic insights Exceptional support
Update Listing
Services
Web Design
We create visually compelling, mobile-first websites that align with brand identity and user needs. Our designs incorporate accessibility standards, intuitive navigation, and responsive frameworks. By combining strategic research with creative innovation, we deliver digital experiences that enhance engagement and drive institutional goals.
Development
Our full-stack development team builds scalable, secure websites and applications using modern technologies. We specialize in WordPress, Drupal, and custom solutions that integrate seamlessly with existing systems. From CMS implementation to API integrations, we ensure technical excellence and long-term maintainability for complex organizations.
Digital Marketing
We develop data-driven digital marketing campaigns that boost visibility and conversions. Our services include SEO optimization, paid search advertising, and social media strategy. By aligning branding with audience insights, we help institutions increase enrollment, donations, and community engagement through measurable, multi-channel approaches.
AI Solutions
We implement tailored AI tools that enhance user experiences and operational efficiency. Our solutions include intelligent search systems, chatbots, and predictive analytics that improve website navigation and decision-making. By focusing on ethical AI applications, we create smarter digital interactions that support institutional missions without compromising accessibility.
Slate Consulting
We optimize Slate CRM implementations to streamline enrollment processes and data management. Our consultants provide strategic planning, system integrations, and staff training that maximize Slate's capabilities. By aligning technical solutions with institutional goals, we help universities improve recruitment efficiency and student engagement through better data utilization.
People
Erjon Metohu
President & Chief Creative Officer
Erjon founded ERI in 2005 and leads its creative vision. With expertise in web design and application development, he has built a nationally recognized agency serving higher education and nonprofit sectors. He balances innovation with analytical thinking to deliver technically advanced digital solutions.
Raffi DerSimonian
VP & Chief Strategy Officer
Raffi specializes in strategic initiatives for academic institutions. With leadership experience at Harvard Business School and Trinity College, he focuses on research-driven marketing strategies that align institutional goals with digital transformation. He leads stakeholder engagement and strategic planning for complex projects.
Edwin Cromley
Head of Development
Edwin leads technical execution with expertise in systems engineering and digital security. As a WordPress REST API team member, he develops sophisticated solutions for complex organizations. His background includes technical leadership roles for institutions like Northeastern University and PlayStation Blog.
Jackie Ose
Slate Solutions Architect
Jackie specializes in Slate CRM implementations for higher education. She designs data integration strategies and leads training programs that enhance enrollment management. With experience in change management and project optimization, she helps institutions maximize their Slate CRM investments.
Christine Serdjenian Yearwood
Chief Accessibility Strategist
Christine champions inclusive design as ERI's accessibility expert. With a background in higher education and nonprofit accessibility initiatives, she ensures digital solutions meet WCAG 2.2 standards. Her work focuses on creating universally accessible digital experiences for diverse audiences.
Questions
What industries does ERI Design specialize in?
We primarily serve higher education institutions and nonprofit organizations, with extensive experience in healthcare and commercial sectors.
Do you offer website maintenance services?
Yes, we provide ongoing support including CMS updates, security monitoring, content management, and performance optimization for WordPress and Drupal sites.
How does ERI approach digital strategy?
Our RDS Method combines Research, Discovery, and Strategy to create data-driven plans aligned with institutional missions and audience needs.
Can you help with AI implementation?
We specialize in ethical AI solutions including intelligent search systems, chatbots, and predictive analytics tailored to institutional goals.
Do you work with institutions outside the US?
While based in Massachusetts, we serve clients nationwide and have experience supporting international digital initiatives.
What makes ERI different from other agencies?
Our unique combination of higher education expertise, technical proficiency, and commitment to accessibility creates digital solutions that deliver measurable impact.