Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services
Alpha Netsolutions was founded in 2002 to help small businesses in Boston, Worcester, and Providence maximize their technology investments. Our managed and hosted services eliminate the need for costly installations and upgrades by providing continuously updated, secure, and affordable solutions. We hold Microsoft Small Business Specialist Certification and operate as a Microsoft Certified Partner, leveraging our expertise to deliver tailored technology strategies.Our team of skilled engineers functions as an extension of your business, offering 24/7 support to ensure minimal downtime. We focus on aligning technology with business requirements to reduce costs and position companies for growth. With decades of combined experience, we prioritize proactive maintenance and transparent communication to build long-term trust with clients.
Services
IT Consulting
Data Backup
Cloud Computing
Cybersecurity
VoIP Solutions
Network Support
HIPAA Compliance
Managed Print
Server Maintenance
Disaster Recovery
Details
- Year established: 2002
Highlights and features
- 20+ years of experience supporting Southern New England businesses
- 24/7 help desk with 60-minute response guarantee
- Industry-specific expertise for dental, manufacturing, and construction sectors
- Proactive system monitoring prevents 85% of potential outages
- Fixed-rate pricing with no hidden fees
Associations and certifications
- Microsoft Small Business Specialist
- Microsoft Certified Partner
What people say
24/7 support
Cost savings
Proactive maintenance
Industry expertise
Rapid response
Services
IT Consulting
Our IT consulting services help businesses develop strategic technology roadmaps aligned with organizational goals. We assess current infrastructure, identify efficiency opportunities, and implement scalable solutions. Clients receive expert guidance on system upgrades, cybersecurity measures, and compliance requirements while benefiting from our 20+ years of industry experience.
Data Backup
We implement comprehensive data protection solutions featuring automated backups and rapid recovery capabilities. Our systems ensure business continuity through disk-to-disk backup, cloud storage, and failover protocols. Clients benefit from 99.9% uptime guarantees and verified recovery processes that meet HIPAA and industry compliance standards.
Cybersecurity
Our cybersecurity services include threat detection, vulnerability assessments, and employee training programs. We deploy advanced protection measures like email filtering, endpoint security, and 24/7 network monitoring. Clients receive regular compliance reports and incident response plans tailored to their specific regulatory requirements.
Cloud Computing
We help businesses transition to cloud-based infrastructure with customized migration strategies. Our solutions include Microsoft 365 implementation, hosted applications, and hybrid cloud environments. Clients gain scalable resources, improved collaboration tools, and reduced hardware maintenance costs through our certified cloud solutions.
HIPAA Compliance
Specialized compliance services for dental practices include risk assessments, policy development, and staff training. We implement secure data management systems and audit trails that meet healthcare regulations. Clients receive ongoing support for electronic health records protection and breach prevention.
People
Tim Shea
President and Co-Founder
Tim Shea leads Alpha Netsolutions with 30 years of IT experience, specializing in strategic technology planning for small businesses. He authored 'IT Scams: How Even Ethical Computer Guys Rip Off Their Clients' and developed proprietary assessment methodologies that identify $3,000+ monthly savings for clients.
Questions
What IT services do you offer for dental practices?
We provide HIPAA-compliant IT support for dental offices including practice management system integration, secure data backup, and cybersecurity protection tailored to healthcare requirements.
Do you support manufacturing businesses?
Yes, we specialize in IT solutions for manufacturers with 30+ years of experience supporting ERP systems, network infrastructure, and production technology in Southern New England.
What cybersecurity services are available?
Our cybersecurity services include risk assessments, employee training, email protection, and 24/7 network monitoring with guaranteed incident response within 60 minutes.
Do you offer cloud computing solutions?
Yes, we implement Microsoft 365 migrations, hosted applications, and hybrid cloud environments with seamless integration and ongoing support for businesses of all sizes.
What areas do you serve?
We serve Boston, Worcester, Providence, Hartford, and all Southern New England communities with both on-site and remote IT support capabilities.
What is your response time for emergencies?
We guarantee technician response within 60 minutes and system restoration within 2 hours or service is free of charge for covered incidents.
