Business Details
27 Years
experience
Emergency
services
Trusted Security & Automation Solutions in Knoxville
Safe T Systems was founded in 1999 by Knoxville resident Heather Surlas to provide security solutions for homes and businesses. Over two decades, we expanded our expertise to include fire alarms, surveillance cameras, access control, electronic locks, custom home theaters, and audio-video systems. As East Tennessee's largest electronic systems firm, we prioritize exceptional customer service, employing a knowledgeable team with over 50 years of collective industry experience. Our locally owned operation ensures clients interact directly with trained professionals who understand regional needs.With NICET-certified engineers, licensed contractors, and 24/7 UL monitoring capabilities, we deliver reliable security and automation solutions backed by sound financial stability. Vice President JJ Surlas leads sales efforts, leveraging 20+ years of industry expertise to maintain our reputation as a trusted partner for residential and commercial clients across East Tennessee.
Services
Residential Security Systems
Commercial Fire Alarms
Access Control Installation
Home Automation
Surveillance Camera Systems
Gate Entry Solutions
Environmental Monitoring
Structured Wiring
Security Monitoring
System Inspections
Details
- Year established: 1999
Highlights and features
- Over 50 years combined technical experience in electronic systems
- 24/7 UL-certified security and fire monitoring services
- Locally owned with personalized customer support
- NICET-certified engineering and technical staff
- Bonded and insured licensed contractors for all services
Associations and certifications
- NICET Certified Engineers & Technicians
- Tennessee Licensed Fire Alarm Contractor
- Tennessee Licensed Access Control Contractor
- Tennessee Licensed Burglar Alarm Contractor
- Tennessee Licensed Low Voltage Contractor
What people say
Great service
Responsive support
Local business advantage
State-of-the-art equipment
Prompt maintenance
Services
Residential Security Systems
We design and install wired and wireless security systems with mobile connectivity, environmental monitoring, and 24/7 UL-certified surveillance. Our systems integrate with smart home automation for comprehensive protection. Knoxville homeowners benefit from prompt technician response and state-of-the-art equipment that adapts to evolving security needs.
Commercial Fire Alarms
Our fire alarm solutions include system design, installation, and ongoing testing with sprinkler monitoring and emergency lighting inspections. Commercial clients receive regular system checks and compliance documentation. We ensure business continuity through reliable fire detection systems and 24/7 monitoring integration with security operations.
Access Control Systems
We implement gate entry systems, electronic locks, and access control solutions for residential and commercial properties. Our systems combine physical security with digital management for customizable entry permissions. Clients benefit from remote access monitoring and integration with existing security infrastructure for enhanced control.
Home Automation
Our automation solutions integrate security, lighting, climate control, and entertainment systems through centralized management platforms. Homeowners enjoy remote system control via mobile apps with seamless integration of audio-video components. We provide customized automation packages that enhance convenience while maintaining security protocols.
Surveillance Camera Systems
We install wired and wireless camera systems for residential and commercial properties with high-resolution recording and remote viewing capabilities. Our solutions include video doorbell integration and smart business applications. Clients receive system maintenance and monitoring support to ensure continuous operation and evidence-quality footage.
People
Heather Surlas
Founder
Heather established Safe T Systems in 1999, growing it from a local security provider to East Tennessee's leading electronic systems firm through customer-focused innovation and strategic expansion.
JJ Surlas
Vice President
With over 20 years in security sales and management, JJ leads our commercial operations while leveraging industry expertise from prior roles and University of Tennessee leadership experience.
Questions
What services does SafeT Systems offer?
We provide security systems, fire alarms, access control, home automation, surveillance cameras, gate entry solutions, and 24/7 monitoring for residential and commercial clients.
Why choose SafeT Systems over national providers?
As a locally owned business since 1999, we offer personalized service, faster response times, and technical expertise from NICET-certified professionals.
Do you serve areas beyond Knoxville?
We primarily serve East Tennessee, including residential and commercial clients across the region's urban and rural communities.
Are emergency services available after hours?
Our 24/7 UL-certified monitoring center provides emergency response and system alerts at any time, with technicians available for urgent service calls.
What certifications does SafeT Systems hold?
Our team includes NICET-certified engineers, and we maintain Tennessee licenses for fire alarm, access control, burglar alarm, and low voltage contracting.
