Business Details
48 Years
experience
Emergency
services
Your Trusted HVAC Partner in Knoxville
For over 40 years, Chancey & Reynolds has been a trusted provider of heating, ventilation, and air conditioning (HVAC) solutions in Knoxville, Tennessee. Founded in 1978 by Steve Chancey and Art Reynolds, our family-owned business combines decades of industry experience with a commitment to honesty, integrity, and customer-centric service. Our team of NATE-certified technicians delivers expert maintenance, repairs, installations, and indoor air quality solutions for residential and commercial clients. Recognized by Rheem Manufacturing Company nine times as a Top Ten contractor and awarded the Angies List Super Service Award 15 times, we maintain an A+ rating with the Better Business Bureau.Our focus on continuous improvement ensures clients receive cutting-edge technology, including smart thermostats and energy-efficient systems, backed by comprehensive maintenance plans. With two offices serving Knoxville and Lenoir City, we prioritize 24/7 emergency response and transparent communication to meet the evolving needs of our community. Our 500+ five-star reviews and 20,000+ satisfied customers reflect our dedication to excellence in every project we undertake.
Services
HVAC Service
Air Conditioning
Heating
New Equipment
Indoor Air Quality
HVAC Accessories
Details
- Year established: 1978
Highlights and features
- 40+ years of local HVAC expertise since 1978
- NATE-certified technicians with industry-leading training
- 24/7 emergency service with rapid response times
- Customized Comfort Club maintenance plans available
- A+ rating from the Better Business Bureau since inception
Associations and certifications
- North American Technician Excellence (NATE)
- Better Business Bureau
- Angies List Super Service Award
- Rheem Manufacturing Company Top Ten
What people say
Excellent service
Professional technicians
Quick response
Fair pricing
Reliable maintenance
Services
HVAC Service
Our comprehensive HVAC service covers all brands with expert maintenance, repairs, and diagnostics. Technicians perform detailed inspections of electrical components, refrigerant levels, and system efficiency to prevent breakdowns. Regular maintenance extends equipment lifespan while optimizing energy consumption, ensuring year-round comfort for residential and commercial clients.
Air Conditioning
We specialize in AC installation, repair, and maintenance for Knoxville's hot summers. Services include mini-split systems, refrigerant recharge, and compressor diagnostics. Our technicians address efficiency issues through precision tuning while offering energy-saving upgrades like programmable thermostats for improved temperature control.
Heating
Our heating experts maintain and repair furnaces, heat pumps, and boilers with 24/7 emergency availability. We diagnose ignition issues, replace faulty components, and optimize combustion efficiency. Clients benefit from system longevity assessments and smart thermostat integration for enhanced energy management during Tennessee winters.
Indoor Air Quality
We improve indoor environments through air filtration systems, UV purification, and humidity control solutions. Our technicians install HEPA filters, germicidal lights, and whole-house humidifiers to reduce allergens and pathogens. These systems particularly benefit clients with respiratory conditions or commercial spaces requiring clean air compliance.
New Equipment
We install top-tier HVAC systems from leading manufacturers, including energy-efficient models with smart technology integration. Our process includes load calculations, ductwork optimization, and refrigerant line installation. Clients receive lifetime support through our Comfort Club, ensuring proper system performance and warranty compliance for maximum return on investment.
People
Steve Chancey
President
Co-founder with 40+ years HVAC industry experience, Steve leads with a commitment to quality service and community values. He oversees operations and strategic growth while maintaining hands-on involvement in customer satisfaction initiatives.
Art Reynolds
Co-Founder
Original co-founder who established technical standards and service protocols. Though retired, his legacy continues through the company's adherence to integrity and excellence in every HVAC solution provided to Knoxville residents.
Questions
What HVAC services do you offer in Knoxville?
We provide full-service HVAC solutions including installation, repair, and maintenance for heating, air conditioning, and indoor air quality systems across residential and commercial properties in Knoxville and Lenoir City.
Are your technicians certified?
All service technicians hold North American Technician Excellence (NATE) certification, the industry's highest standard, along with state licensing and specialized training in modern HVAC technologies.
Do you offer emergency HVAC service?
Yes, our 24/7 emergency service responds to urgent heating and cooling needs within hours, with no overtime charges for Comfort Club members.
Can you help with HVAC financing?
We offer flexible financing options through approved partners to help customers upgrade systems without upfront cost barriers while maintaining budget-friendly monthly payments.
What maintenance plans are available?
Our Comfort Club includes bi-annual system checkups, priority service scheduling, 15% parts discount, and no overtime fees, ensuring optimal performance and extended equipment lifespan.
How do I schedule service?
Contact us directly at 865-290-0752 for Knoxville or 865-213-2061 for Lenoir City, or use our online scheduling system for immediate appointment booking with real-time confirmation.
