Business Details
30 Years
experience
Your Trusted HOA Management Partner in Irvine, CA
Action Property Management has been a trusted leader in homeowners association (HOA) management since 1996. Founded on principles of transparency, expertise, and proactive service, we specialize in tailoring solutions for large-scale communities, high-rise buildings, new developments, and self-managed associations. Our certified managers and in-house specialists utilize proven systems and proprietary tools to ensure operational excellence, clear communication, and resident satisfaction. With decades of combined experience, our team provides financial management, technology platforms, and escrow services that empower boards to lead confidently.We serve communities across California and Texas, combining local expertise with real-time analytics to deliver measurable results. Our commitment to innovation and empathy has earned us long-term client retention and industry recognition, including partnerships with developers and luxury residential properties. We pride ourselves on resolving complex challenges, from construction defect management to seamless community transitions, while fostering environments where residents thrive.
Services
HOA Management
Financial Oversight
Technology Platforms
Resident Services
Escrow Support
Details
- Year established: 1996
Highlights and features
- We offer 25+ years of specialized HOA management experience.
- Our team holds industry-leading certifications like PCAM, CMCA, and AMS.
- We provide localized expertise across California and Texas markets.
- Our proprietary technology platforms enable 24/7 community access and communication.
- We guarantee seamless transitions with 98% client retention over 5 years.
Associations and certifications
- Community Associations Institute (CAI)
What people say
Proactive support
Professional team
Stress relief
Transparent communication
Expertise in management
Services
HOA Management
We provide comprehensive HOA management through certified professionals who handle daily operations, board support, and compliance. Our services include rule enforcement, vendor coordination, and strategic planning tailored to community needs. With localized expertise across multiple states, we ensure regulatory compliance and operational efficiency while maintaining resident satisfaction through transparent communication.
Financial Oversight
Our financial services include budget creation, dues collection, tax support, and detailed reporting for HOAs. Certified accountants manage escrow transactions and ensure fiscal transparency through real-time analytics. We implement scalable solutions for communities of all sizes, from master associations to high-rise buildings, maintaining audit-ready records and providing board training for financial decision-making.
Technology Platforms
We offer proprietary software solutions like SnapHOA for resident portals, mobile apps, and e-signature capabilities. Our systems enable 24/7 access to financial records, maintenance requests, and community communications. Designed for user-friendly operation, these tools streamline management tasks while ensuring data security through encrypted platforms and regular system updates for all community stakeholders.
Resident Services
Our resident services focus on enhancing community living through responsive communication channels and personalized support. We manage maintenance requests, facilitate neighbor relations, and provide multichannel assistance via phone, email, and online portals. Our approach combines luxury-level service standards with practical problem-solving to address resident concerns promptly and maintain high satisfaction rates.
Escrow Support
We specialize in escrow services for property resales, including document preparation and compliance verification. Our experienced team coordinates with all parties to ensure timely transactions while maintaining master association records. We provide clear communication throughout the process and support both simple and complex transactions across multiple community types and association structures.
People
Matthew Holbrook
Chief Executive Officer
CEO since 1996, Matthew Holbrook leads with 25+ years of HOA management experience. A UCLA graduate with an MBA from Pepperdine, he focuses on strategic vision and operational excellence while maintaining family values that align with community priorities.
Matthew Davidson
Chief Operating Officer
With 20+ years in HOA management, COO Matthew Davidson oversees field operations and accounting integration. A UC Santa Barbara graduate with PCAM certification, he combines hands-on experience in diverse community types with a commitment to service excellence and resident satisfaction.
Matt Robbins
Chief Financial Officer
CFO Matt Robbins brings real estate finance expertise from Fortune 500 companies to HOA management. With a focus on business transformation and team development, he manages corporate accounting and new business initiatives while balancing family life with five children.
Brad Perry
Chief Information Officer
With 30+ years in technology, CIO Brad Perry leads software development and IT infrastructure. Former Hilton Hotels executive, he creates resident-focused digital solutions while maintaining family connections through community-building initiatives in his Orange County residence.
Carla Gatza
Senior Vice President, People & Culture
HR leader Carla Gatza with 25+ years in multiple industries focuses on talent development and retention. Holding an MBA in human resources, she shapes company culture as our 'people' expert while maintaining strategic alignment with business objectives and community values.
Questions
What does an HOA management company do?
We handle budgeting, vendor coordination, rule enforcement, board support, and resident communication for homeowners associations.
Why hire a professional HOA management company?
Our expertise ensures financial health, legal compliance, and operational efficiency while reducing board liability.
What services are included in HOA management?
We provide financial reporting, dues collection, vendor management, maintenance coordination, and customized service packages.
How do HOA dues get calculated?
Dues are based on annual budgets covering maintenance, insurance, reserves, and management fees, divided equitably among units.
What areas do you serve?
We operate across California and Texas, including Orange County, Dallas-Fort Worth, and San Francisco Bay Area.
How can I switch management companies?
Contact us for a free proposal—we handle all document transfers and ensure seamless transitions with minimal disruption.
Videos
