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Business Details
27 Years
experience
Your Trusted Countertop Partner in Franklin, OH
Founded in 1999, Counter Advice has established itself as a premier certified fabricator of countertops, dedicated to delivering exceptional quality and customer service. Our team specializes in custom laminate, solid surface, quartz, and granite materials, ensuring tailored solutions for both residential and commercial projects. With over two decades of experience, we prioritize customer satisfaction through precise laser measurements, competitive pricing, and fast turnaround times. Our commitment to transparency and education empowers clients to make informed decisions about their countertop choices. From initial consultation to final installation, our knowledgeable sales team, engineers, and install staff collaborate to exceed expectations.

Recognized for integrating innovative features like wireless phone chargers, we combine technical expertise with aesthetic precision. Our 10-15 year warranties on select materials reflect confidence in our products' durability and performance. As a locally rooted business serving Franklin, Ohio, we maintain strong community ties while upholding industry-leading standards. Customer testimonials consistently highlight our professionalism, attention to detail, and transformative results. This enduring focus on quality craftsmanship and client-centric service has solidified our reputation as a trusted partner for countertop solutions.
Services
Custom Countertops Installation Service Laser Measuring Competitive Pricing Fast Turnaround Repair & Refurbishing Value Engineering Thermal Forming CNC Service Countertop Replacement
Details
  • Year established: 1999
Highlights and features
  • Over 20 years of specialized countertop fabrication experience
  • Certified professionals handling all major material brands
  • Customer-first approach with no-pressure consultations
  • Precise laser measurements ensure perfect installations
  • Comprehensive 10-15 year warranties on select materials
What people say
Awesome experience Professional installers Beautiful new countertops Precise laser measurements Timely completion
Update Listing
Services
Custom Countertops
We create bespoke countertops using premium materials including quartz, granite, and solid surface options. Our custom fabrication process accommodates unique design specifications while maintaining structural integrity. Clients receive personalized consultations to select materials and finishes that match their aesthetic and functional requirements.
Installation Service
Our expert installers ensure precise countertop placement with minimal disruption to your space. Using advanced measuring technology, we guarantee perfect fits for both new installations and replacements. The process includes thorough cleanup and final quality checks to ensure complete customer satisfaction.
Laser Measuring
We employ state-of-the-art laser technology to capture exact measurements for flawless countertop fabrication. This digital precision eliminates traditional measurement errors and ensures seamless integration with existing cabinetry. The system creates 3D models for accurate material cutting and installation planning.
Repair & Refurbishing
Our repair specialists restore damaged countertops to like-new condition using matching materials and techniques. Services include chip repair, seam tightening, and surface polishing for various countertop materials. We also offer refinishing options to update worn surfaces without full replacement.
Countertop Replacement
We provide complete countertop replacement solutions with minimal disruption to your daily routine. Our team handles tear-out of existing surfaces and installation of new countertops in residential and commercial settings. The process includes proper disposal of old materials and final space sanitization.
Questions
What materials do you work with for countertops?
We handle all major countertop materials including laminate, solid surface (Corian, LG HiMacs), quartz (Silestone, Caesarstone), and natural stone like granite and marble.
Do you offer installation services?
Yes, we provide complete professional installation services with our own trained technicians to ensure perfect execution of every project.
How long does the countertop process take?
Most residential projects complete within 2-3 weeks from measurement to installation, with commercial projects varying based on scale and complexity.
What warranty options are available?
We offer 10-15 year warranties on select materials, covering manufacturing defects and workmanship issues for solid surface and quartz countertops.
Can you repair existing countertops?
Yes, we provide professional repair services for various countertop materials including chip repair, seam tightening, and surface refinishing.
Do you serve both residential and commercial clients?
We specialize in both residential and commercial countertop solutions, with experience handling projects of all sizes and complexity levels.
Reviews (1)
Chelsea P.
Nov 14, 2023 Report
Cannot say enough good things about Counter Advice. My husband and I were very anxious about selecting a good countertop, knowing we did not want a standard one from a large retail store. After searching online, we fell in love with a Formica terrazzo countertop. Formica recommended about 10 local businesses to us. I researched each one online, and for some reason, Counter Advice seemed like the right choice.

I was able to send them an email, and Gigi promptly got in touch with me to discuss our options. We visited the showroom to see the samples in person, and everyone there was very friendly. The price and timeline were perfect, and the installation was great. The two installers were extremely nice and also installed our sink. The result turned out exactly as I had wanted. It is difficult to capture the exact color in photos, but I love it.

Although our kitchen is not yet complete, as we still need a backsplash, I am already in love with it. Thank you to everyone at Counter Advice for making this process so smooth and easy. We will definitely use them again.