Business Details
28 Years
experience
Secure Payment Processing Solutions for E-Commerce & Retail Businesses
Since 1998, Netbilling has been a trusted leader in payment processing solutions, dedicated to empowering businesses with secure and scalable merchant services. Our expertise spans e-commerce, retail, mobile, and high-risk industries, supported by global banking partnerships and cutting-edge technology. We provide tailored solutions including merchant accounts, PCI-certified payment gateways, and 24/7 call center services, ensuring businesses can process transactions seamlessly across credit cards, debit cards, ACH, and mobile platforms. With a focus on innovation, we deliver advanced fraud prevention tools, real-time reporting, and customizable integrations to meet diverse business needs.Our commitment to exceptional client support is reflected in our dedicated team, which guides clients from setup through long-term growth. Headquartered in Valencia, California, we serve clients across the US, Canada, and the EU, combining local expertise with international reach. Our proven track record with thousands of clients underscores our ability to adapt to evolving industry demands while maintaining competitive pricing. By prioritizing transparency and reliability, we aim to be a strategic partner that drives profitability and operational efficiency for businesses of all sizes.
Services
Merchant Accounts
Payment Gateway
Mobile Processing
Call Center Services
Fraud Prevention
Details
- Year established: 1998
Highlights and features
- We offer 24/7 support for merchants and customers via live chat, email, and call center services.
- Our competitive rates include zero-fee transaction programs and free hardware for mobile processing.
- Advanced AI-powered fraud prevention tools reduce chargebacks by up to 99%.
- Global merchant account partnerships ensure tailored solutions for high-risk and mainstream businesses.
- Customizable integrations with 100+ shopping carts and POS systems streamline transaction management.
Associations and certifications
- PCI DSS
What people say
24/7 support
Competitive rates
Easy setup
Effective fraud tools
Reliable service
Services
Merchant Accounts
We provide tailored merchant accounts for businesses in high-risk and mainstream industries. Our solutions support credit/debit card, ACH, and mobile payments with competitive rates. Clients benefit from global banking partnerships and seamless integration with POS systems.
Payment Gateway
Our PCI-certified payment gateway enables secure online transactions with compatibility across 100+ shopping carts. Features include real-time reporting, fraud scrubbing, and recurring billing tools to optimize e-commerce operations for businesses of all sizes.
Mobile Processing
Accept payments anywhere using free hardware and an app for card-present transactions. This solution captures customer data for marketing and email receipts, ideal for businesses requiring on-the-go payment flexibility and retail mobility.
Call Center Services
Our in-house 24/7 call center handles billing inquiries, order placement, and telemarketing campaigns. Services include fraud verification, customer retention tools, and multichannel support via phone, chat, and email for merchants and their clients.
Fraud Prevention
Advanced AI-driven fraud detection tools prevent 99% of chargebacks. Features include real-time transaction monitoring, customizable risk rules, and expert team support to protect revenue while maintaining smooth customer checkout experiences.
People
Mitch Farber
Co-Founder & CEO
Mitch Farber co-founded Netbilling in 1998 after working in e-commerce. With over 25 years in payments, he leads strategic growth and innovation while maintaining a focus on merchant-centric solutions.
Jake Nugent
Chief Sales Director
Jake Nugent directs sales operations with expertise in payment solutions for businesses ranging from startups to Fortune 500 companies. He specializes in matching merchant needs with scalable processing technologies since joining in 2018.
Traci Arce
Controller
Traci Arce manages financial operations with 15+ years at Netbilling. Her background in accounting and compliance ensures robust fiscal management while supporting HR and payroll functions for the company's growth.
Questions
What payment processing solutions do you offer?
We provide merchant accounts, payment gateways, mobile processing, and call center services for e-commerce, retail, and high-risk businesses.
How quickly can I start processing payments?
Setup typically takes minutes to days depending on solution complexity, with free hardware shipping for mobile processing within days.
Do you support international transactions?
Yes, we offer multi-currency processing and serve clients across the US, Canada, and EU markets.
How do you handle fraud prevention?
Our AI-powered tools prevent 99% of fraud with real-time monitoring, customizable risk rules, and expert team support.
Are there contracts or hidden fees?
We guarantee no hidden fees and offer flexible terms including zero-fee processing programs for qualified merchants.
Can you support high-risk businesses?
Yes, we specialize in solutions for adult, firearms, CBD, and other high-risk industries with tailored risk management tools.
