Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Security Solutions
Bay Alarm has been a trusted leader in security solutions since its founding in 1946. Originally established in Oakland, California, by Marj and Everett Westphal, the company has grown into the largest independently owned security business in the United States. With over 75 years of experience, Bay Alarm serves more than 155,000 commercial and residential customers across California, Arizona, and Washington. Our commitment to quality technology, locally based expertise, and personalized service has made us a third-generation family-owned business. We pride ourselves on employing highly trained professionals, with an average of 10 years of experience, who live and work in the communities we protect. Our dedication to customer service is reflected in our motto, 'The Bay Way,' which emphasizes integrity, respect, and tailored security solutions.We maintain strong partnerships with local law enforcement and actively support community initiatives, including schools and charitable organizations. With over 90% of our customers located within an hour of our branch offices, we ensure rapid response times and localized support. Our comprehensive services include live video monitoring, burglar alarms, fire alarms, access control, and security agents, all backed by 24/7 monitoring from our UL-listed center. Bay Alarm remains committed to innovation, reliability, and the highest standards of safety, ensuring our customers and their assets are protected with cutting-edge technology and expert care.
Services
Live Video Monitoring
Burglar Alarms
Fire Alarms
Access Control
Security Agents
Mobile Security
24/7 Monitoring
Details
- Year established: 1946
Highlights and features
- We offer 75+ years of experience in customized security solutions.
- Our team consists of certified experts with an average of 10 years of experience.
- We provide 24/7 monitoring from our UL-listed center in Concord, CA.
- Our local service ensures rapid response times within an hour of your location.
- We combine cutting-edge technology with a customer-centric approach.
Associations and certifications
- CA CSLB 880138
- ACO 28
- CSFM Type 1 License
- A-0471
- AZ ABC 20243
- ROC 326152 CR-67
- ROC 326153 CR-16
- WA LEECL BAYALAC876KF
- CCL BAYALAC878KH
What people say
Rapid response times
Reduced break-ins
Professional service
Reliable monitoring
Easy-to-use systems
Services
Live Video Monitoring
Bay Alarm's live video monitoring uses AI-powered cameras and 24/7 expert monitoring to deter crime and expedite police response. Our systems offer remote access, virtual fence technology, and automated loudspeakers to alert intruders. Footage is stored securely in the cloud for 30 days, with intuitive web and mobile access for real-time monitoring and management.
Burglar Alarms
Custom burglar alarm systems include 24/7 monitoring, motion detectors, and remote arming/disarming. Professional installation ensures compliance with safety standards, while integration with video verification reduces false alarms. Systems are designed for perimeter protection and tailored to business-specific security needs.
Fire Alarms
Bay Alarm provides comprehensive fire alarm systems with professional monitoring, inspection services, and compliance expertise. Systems include cellular communication for reliability, remote reporting tools, and adherence to NFPA 72 standards. Installation and maintenance ensure life-saving protection and regulatory compliance.
Access Control
Advanced access control systems allow real-time management of entry points via a mobile app. Features include key card systems, user-friendly interfaces, and integration with other security systems. Customizable permissions and historical reporting enhance security for multi-site businesses and sensitive areas.
Security Agents
Professional security agents provide perimeter protection, alarm response, and patrols. Services include standing guards, incident reporting, and integration with AI-powered cameras. Trained personnel ensure rapid threat response and deterrence, complementing technological security measures.
People
Tim Westphal
Owner and CEO
Tim Westphal leads Bay Alarm as the third-generation family owner, continuing the legacy of integrity and service established by his grandparents in 1946. With decades of industry experience, he focuses on innovation and customer-centric security solutions.
Questions
What security services does Bay Alarm offer?
Bay Alarm provides live video monitoring, burglar and fire alarms, access control, security agents, and mobile security solutions for residential and commercial properties.
How does live video monitoring work?
Our AI-powered cameras detect threats, trigger automated warnings, and alert our 24/7 monitoring team to verify incidents and dispatch authorities if needed.
Are Bay Alarm systems customizable?
Yes, we design tailored solutions for businesses, including multi-site access control, fire alarm compliance, and integrated security technologies.
Do you offer 24/7 monitoring?
Yes, our UL-listed monitoring center provides round-the-clock surveillance and rapid response for all security systems.
What areas do you serve?
Bay Alarm operates in California, Arizona, and Washington, with local branch offices ensuring quick response times across these regions.
How can I request a quote?
Call 1-800-610-1000 or visit our website to schedule a consultation and receive a free custom security plan within 24 hours.