Business Details
13 Years
experience
Emergency
services
Your Trusted Partner for Business Communication Solutions in Coral Springs
Channel Networks has been delivering reliable business communication solutions since 2013, specializing in hosted PBX systems, SIP trunking, and VoIP services. Our team of dedicated technicians provides end-to-end support, from initial consultation and installation to ongoing maintenance and remote troubleshooting. We prioritize customer satisfaction by offering cost-effective, scalable phone systems that adapt to businesses of all sizes, with 24-hour emergency service for critical issues.Our partnerships with leading manufacturers like Polycom and Yealink ensure access to high-quality IP telephony equipment. With a focus on innovation and personalized service, we help organizations streamline communications while reducing traditional telephony costs by up to 40%.
Services
Hosted PBX
SIP Trunking
VoIP Services
IP Telephones
Emergency Support
Details
- Year established: 2013
Highlights and features
- We employ our own certified technicians for direct support
- 24-hour emergency service available for critical issues
- Free maintenance and remote system updates included
- Partnerships with Polycom, Yealink, and Cisco equipment
- Customizable SIP trunking with automatic failover capabilities
Services
Hosted PBX
Our hosted PBX solution eliminates traditional phone system costs while providing full PBX capabilities through an intuitive interface. Businesses gain features like virtual auto attendants, unlimited extensions, and mobile VoIP integration. The service includes free maintenance and remote updates throughout your agreement.
SIP Trunking
SIP trunking connects premise-based phone systems to the internet, offering cost savings and scalability. Features include burstable call capacity, advanced routing, and business continuity across multiple offices. Emergency failover ensures uninterrupted communication during outages.
VoIP Services
VoIP solutions reduce traditional telephony costs by up to 40% while maintaining high-quality connections. Services include DID dialing, voicemail-to-text, and seamless integration with existing PBX systems through modern IP infrastructure.
IP Telephones
We offer a range of IP telephones from Polycom, Yealink, Cisco, and Astra with HD voice quality and advanced features. Devices support PoE, video conferencing, and integration with hosted PBX systems for unified communications.
Emergency Support
Critical issue resolution available 24/7 through remote access or on-site technician visits at no additional charge. Emergency support ensures business continuity for hosted PBX and SIP trunking customers.
Questions
What hosted PBX features are included?
Our hosted PBX includes unlimited extensions, virtual auto attendants, mobile VoIP integration, and features like find-me follow-me, voicemail-to-text, and customer portal access.
How does SIP trunking benefit businesses?
SIP trunking reduces costs by replacing traditional phone lines with internet-based connections, offering scalability, automatic failover, and advanced routing capabilities for multi-location organizations.
What IP telephone brands do you offer?
We recommend Polycom and Yealink phones, but also support Cisco, Astra, Panasonic, and Grandstream devices for compatibility with our hosted solutions.
Is emergency service available after hours?
Yes, we provide 24-hour emergency support for critical communication issues with free technician dispatch when remote resolution isn't possible.
How are system updates handled?
Maintenance and remote system updates are included at no additional cost throughout your service agreement for hosted PBX customers.
