Business Details
19 Years
experience
Emergency
services
Trusted Mobility Equipment Rentals for Accessible Travel
Since 2007, Special Needs Group has been dedicated to revolutionizing accessible travel for individuals with mobility challenges. As a U.S.-based company, we have served over half a million travelers globally, delivering mobility equipment rentals to 217 metropolitan areas across 70 countries. Our expertise lies in providing wheelchairs, scooters, powerchairs, oxygen devices, and specialized equipment tailored to travelers' needs, ensuring seamless access to cruises, hotels, and destinations. Partnering with 43 cruise lines worldwide, including Royal Caribbean and Disney Cruise Line, we guarantee equipment delivery directly to cruise cabins, hotels, or resorts.Our commitment to quality is underscored by rigorous sanitation protocols using hospital-grade disinfectants and a 24/7 emergency support team. Recognized with the 2023 Travel Weekly Magellan Award for Accessibility & Inclusivity, we combine industry leadership with a mission to deliver an accessible world through innovation and client-centric service.
Services
Wheelchair Rentals
Scooter Rentals
Powerchair Rentals
Oxygen Equipment
Patient Lifts
Beds & Cribs
Walking Aides
Hearing Equipment
Bathroom Safety Gear
Portable Respiratory Devices
Details
- Year established: 2007
Highlights and features
- We offer 24/7 personalized customer support for emergency needs.
- Our equipment is delivered directly to cruise cabins, hotels, or airports worldwide.
- We partner with 43 major cruise lines, including Royal Caribbean and Disney Cruise Line.
- Our fleet includes ultra-lightweight mobility devices designed for travel convenience.
- We maintain rigorous sanitation standards using hospital-grade disinfectants.
Associations and certifications
- Travel Weekly Magellan Awards
What people say
Lifesaver for my cruise
Exceptional service
Great experience
Perfect equipment
Highly recommend
Services
Wheelchair Rentals
Our wheelchair rentals provide essential mobility support for travelers with accessibility needs. Designed for comfort and ease of use, these wheelchairs are ideal for navigating airports, cruise ships, and hotels. We deliver sanitized, well-maintained units directly to your location, ensuring hassle-free travel experiences.
Scooter Rentals
Designed for independence, our scooters offer stability and reliability for indoor and outdoor travel. Available in standard and ultra-lightweight models, they fold easily for transport and support weight capacities up to 250 lbs. Perfect for cruises or land-based vacations, they enhance mobility with minimal effort.
Oxygen Equipment
We provide portable oxygen concentrators and related equipment for travelers with respiratory needs. Our devices ensure uninterrupted access to medical oxygen during cruises, flights, or hotel stays. Delivered pre-charged and sanitized, they meet FAA and cruise line requirements for safety and compliance.
Patient Lifts
Our patient lift rentals assist caregivers in safely transferring individuals with limited mobility. Designed for use in hotel rooms or cruise cabins, these lifts reduce physical strain and enhance comfort. We ensure proper setup and pickup to support seamless travel experiences.
Beds & Cribs
We offer adjustable beds and cribs for travelers requiring specialized sleep solutions. Ideal for post-surgery recovery or long-term stays, these rentals provide comfort and accessibility. Units are delivered assembled and sanitized, with pickup arranged at trip end.
People
Andrew Garnett
President/CEO
Andrew Garnett founded Special Needs Group in 2007 with a mission to make travel accessible for all. Under his leadership, the company has served over 500,000 customers and partnered with major cruise lines. He pioneered the Certified Accessible Travel Advocate program and remains committed to innovation in accessibility solutions.
Questions
Do you deliver mobility equipment to cruise ships?
Yes, we deliver wheelchairs, scooters, and oxygen devices directly to cruise ship cabins for over 43 cruise lines worldwide.
What areas do you serve?
We operate in 217 metropolitan areas across 70 countries, including major ports like Fort Lauderdale, Miami, Seattle, and Vancouver.
Is equipment sanitized before rental?
All equipment undergoes thorough cleaning with hospital-grade disinfectants to ensure safety and hygiene standards.
Can I rent equipment for last-minute travel?
Yes, we accommodate urgent requests and have delivered equipment within hours of booking for emergency needs.
Are reservations required?
We recommend booking in advance, but we can often fulfill last-minute orders depending on availability.
What payment methods do you accept?
We accept major credit cards for rentals, with flexible payment options available for bulk or long-term bookings.
