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Apartment & Relocation Center Apartment & Relocation Center
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Business Details
31 Years
experience
Emergency
services
Trusted Corporate Housing Nationwide
Founded in 1995 by Tracy Hayes in Austin, Texas, Apartment & Relocation Center has grown from a local property management initiative into a multi-million-dollar national leader in corporate housing solutions. Our expertise lies in providing fully furnished, short-term rental apartments tailored to the needs of business travelers, relocating families, and individuals displaced by emergencies. With over 25 years of industry experience, we offer 30+ day leases featuring resort-style amenities, pet-friendly communities, and customized billing options. Our nationwide network includes 46,000 apartment homes across 17 U.S. markets, supported by eight regional offices and preferred partner relationships.

Recognized with over 100 industry awards, including multiple Cartus Commitment to Excellence Gold Awards and Corporate Housing Providers Association Tower of Excellence honors, we maintain CHPA accreditation and Great Place to Work certification. Our B.R.I.D.G.E. community initiative reflects our commitment to social responsibility, with employees contributing thousands of volunteer hours annually. Backed by ISO-certified operational standards and a dedicated 24/7 management team, we ensure seamless transitions for guests requiring temporary housing solutions that combine comfort, convenience, and professional service.
Services
Short-Term Leases Pet-Friendly Communities On-Call Service Custom Billing Furnished Apartments
Details
  • Year established: 1995
Highlights and features
  • We offer 25+ years of specialized expertise in corporate housing solutions
  • Our pet-friendly communities accommodate both guests and their animal companions
  • On-call 24/7 management and maintenance services ensure uninterrupted stays
  • Custom billing solutions tailored to corporate and individual client needs
  • Single point of contact simplifies communication and service coordination
Associations and certifications
  • Corporate Housing Providers Association (CHPA)
What people say
Stress-free stays Quick response saved relocation Awesome to work with Pet-friendly communities Professional management
Update Listing
Services
Short-Term Leases
Our 30+ day furnished apartment leases cater to business travelers and relocating families. Offering flexible terms with no long-term commitment, these rentals include full kitchens, high-speed internet, and streaming capabilities. Guests benefit from consistent quality across all locations with seamless transition support.
Pet-Friendly Communities
We provide pet-welcoming housing solutions that maintain comfort for both guests and their companions. All communities feature designated pet areas and flexible policies accommodating various animal types. Our staff ensures pet-related needs are addressed during the entire stay.
On-Call Service
Professional management teams provide round-the-clock assistance for maintenance and service requests. Our dedicated support staff resolves issues promptly with local technicians available at all properties. Emergency response protocols ensure guest comfort remains uninterrupted.
Custom Billing
We create tailored billing arrangements for corporate clients and individual guests. Options include direct billing to employers, consolidated invoicing for multiple locations, and customized payment schedules. Our finance team works with clients to simplify expense management.
Furnished Apartments
Fully equipped apartments feature complete kitchenware, bedding, and entertainment systems. Units include smart TVs, high-speed internet, and modern appliances. Optional upgrades available for extended stays requiring additional amenities or specialized equipment.
People
Tracy Hayes
President
With over 30 years in property management, Tracy founded Apartment & Relocation Center in 1995. She has led the company to eight Inc. 5000 listings and multiple industry awards. Active in relocation councils, she holds GMS and CCHP designations.
Jeff Harvick
Vice President of Home Services
Bringing 20+ years of service industry leadership, Jeff manages national operations teams. He joined CWS in 2021, focusing on service alignment with business growth objectives while maintaining client satisfaction standards.
Robbye Carver
Vice President of Client Services
With two decades in corporate housing, Robbye oversees client engagement strategies. She developed CWS's client services framework in 2006 and holds the GMS designation from Worldwide ERC.
Teresa Taylor-Mathis
Vice President of Finance and Accounting
A Texas CPA since 1997, Teresa manages all financial operations. She joined CWS in 2010, implementing financial accountability systems and restructuring sales tax reporting processes to improve fiscal transparency.
Beth Hotze
Vice President of Sales and Marketing
With 20+ years in relocation sales, Beth leads marketing strategies. Former Oakwood Corporate Housing executive, she achieved $130M annual revenue targets and received multiple industry sales leadership awards.
Questions
What types of corporate housing do you offer?
We provide fully furnished one-, two-, and three-bedroom apartments with full kitchens, high-speed internet, and streaming capabilities in pet-friendly communities across 17 U.S. markets.
How long are your lease terms?
Our minimum lease term is 30 days, with flexible options available for extended stays up to multiple years depending on location and availability.
Do you accommodate pets?
Yes, all our communities are pet-friendly with designated pet areas and flexible policies accommodating various animal types and sizes.
How do you handle emergency maintenance requests?
Our 24/7 on-call service team responds promptly to maintenance issues with local technicians available at all properties to resolve problems quickly.
What payment options are available?
We offer customized billing solutions including direct corporate billing, consolidated invoicing, and flexible payment schedules tailored to client financial requirements.
Are your properties available nationwide?
We operate in 17 U.S. markets with regional offices in Texas, North Carolina, Georgia, Louisiana, Colorado, Massachusetts, and Florida, covering major metropolitan areas.