Business Details
23 Years
experience
Emergency
services
Your Trusted IT Services Partner in Tallahassee, FL
Founded in 2003, On Call Computer Solutions has established itself as a leader in providing comprehensive IT services and cybersecurity solutions. Our team of certified professionals specializes in delivering value-based technology management tailored to small and mid-sized businesses, associations, and nonprofit organizations. With a focus on eliminating IT challenges, we offer a unique 'Done For You' approach that includes fixed monthly pricing, guaranteed 1-hour emergency response times, and a full suite of services such as business continuity planning, cloud computing, and network security. Our proactive monitoring systems and Network Operations Center ensure minimal downtime, while our partnerships with Dell and Microsoft provide clients with cutting-edge technology and support.Headquartered in Tallahassee, Florida, we serve clients nationwide from our local offices in Jacksonville, Florida; Virginia Beach, Virginia; and beyond, combining national expertise with localized service. Our commitment to excellence is reflected in our 17+ years of experience, thousands of satisfied clients, and recognition as an award-winning IT management firm. We pride ourselves on being more than a vendorwe are a trusted technology adviser dedicated to helping clients achieve their goals through reliable, secure, and cost-effective IT solutions.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Computing
Compliance Consulting
Failover Systems
Internet Marketing
Network Monitoring
Data Backup
VoIP Services
IT Consulting
Details
- Year established: 2003
Highlights and features
- Guaranteed 1-hour emergency response time for critical IT issues
- All-inclusive flat-fee pricing with no hidden costs
- 24/7 proactive network monitoring and maintenance
- Specialized compliance expertise for NIST, HIPAA, and CMMC standards
- Nationwide support with local office presence in key locations
Associations and certifications
- Dell Federal Premier Partner
- Microsoft Certified Small Business Specialist
What people say
Award-winning support
Proactive problem solving
Thorough vulnerability assessments
Quick emergency response
Customized IT solutions
Services
Managed IT Services
Our comprehensive managed IT services provide 24/7 monitoring, maintenance, and support for businesses of all sizes. Utilizing advanced remote monitoring tools, we proactively identify and resolve issues before they impact operations. Clients benefit from predictable budgeting with flat-fee pricing, unlimited support requests, and access to a team of certified IT professionals specializing in network security, cloud infrastructure, and business continuity planning.
Cybersecurity Solutions
We offer enterprise-grade cybersecurity protections including firewall management, email encryption, and intrusion detection systems. Our team conducts vulnerability assessments and implements multi-layered defense strategies to protect against ransomware, phishing attacks, and data breaches. With real-time threat monitoring and compliance-focused implementations for HIPAA, PCI DSS, and CMMC standards, we ensure businesses maintain secure digital environments.
Cloud Computing
Our cloud solutions enable seamless remote access to business data and applications through secure virtual infrastructure. We implement hybrid cloud environments, data synchronization systems, and virtual desktop interfaces that enhance mobility while maintaining enterprise-level security. Clients benefit from reduced hardware costs, automatic updates, and scalable storage solutions that grow with their business requirements.
Compliance Consulting
Specialized compliance services address DFARS, NIST SP 800-171, and HIPAA requirements for government contractors and healthcare organizations. Our experts develop tailored compliance frameworks, implement necessary technical controls, and provide documentation support for audits. This includes secure data handling procedures, access control systems, and ongoing compliance monitoring to maintain regulatory adherence.
Failover Systems
We design and implement redundant IT systems that maintain operations during hardware failures or network outages. Our solutions include automated failover mechanisms, geographically distributed servers, and real-time data replication. This ensures critical business functions remain accessible while minimizing downtime risks through comprehensive disaster recovery planning and regular system testing.
Questions
What IT services do you offer for small businesses?
We provide comprehensive managed IT services including 24/7 monitoring, cybersecurity protections, cloud solutions, compliance consulting, and business continuity planning tailored to small and mid-sized businesses.
How quickly do you respond to IT emergencies?
We guarantee a 1-hour emergency response time for critical IT issues with technicians available 24/7 to resolve urgent technology problems.
Do you support businesses outside your local office areas?
Yes, while headquartered in Tallahassee, we serve clients nationwide through remote support capabilities and strategic local office locations in Florida and Virginia.
How do you handle cybersecurity threats?
We implement multi-layered security solutions including firewalls, email encryption, intrusion detection systems, and real-time threat monitoring to prevent and respond to cybersecurity incidents.
What compliance standards do you help businesses meet?
We specialize in DFARS, NIST SP 800-171, HIPAA, PCI DSS, and CMMC compliance requirements, providing tailored implementations and documentation support for audits.
What sets your IT services apart from competitors?
Our 'Done For You' approach combines all-inclusive pricing, proactive monitoring, rapid response times, and certified expertise with major technology partners like Dell and Microsoft.
