Business Details
22 Years
experience
Trusted Car Rental Services in West Springfield, MA
Infinity Auto Rental has been serving the New England region since 2004, offering reliable and competitively priced car rental solutions. Our family-owned business, led by Joseph and Heidi Gallo, combines 35 years of industry experience with a commitment to personalized service. We specialize in daily, weekly, and insurance replacement rentals, featuring a diverse fleet from compact cars to SUVs. As an authorized Uhaul dealer, we provide 24/7 pickup and drop-off options for larger vehicle needs.Our transparent pricing policy ensures no hidden fees, with complimentary 100 daily miles and direct billing coordination for insurance claims. We maintain a fleet of well-maintained vehicles and offer extended service hours, including weekend appointments, to accommodate our customers' evolving transportation requirements.
Services
Car Rental
Insurance Replacement
Uhaul Rentals
Vehicle Sales
Electronic Toll Policy
Details
- Year established: 2004
Highlights and features
- 35 years of combined auto rental experience
- Family-owned business with personalized service
- No hidden fees or additional charges
- 24/7 Uhaul pickup/drop-off availability
- Direct billing coordination with insurance companies
Associations and certifications
- Uhaul Dealer
What people say
Cleanliness and operation of the car
Professional and friendly service
Handled insurance coordination
Reasonable prices
Top-notch customer service
Services
Car Rental
We offer daily and weekly car rentals with competitive pricing. Our fleet includes compact, midsize, full-size, and SUV options. All rentals include 100 free daily miles with transparent pricing and no hidden fees.
Insurance Replacement
Specialized rental solutions for insurance claim vehicles. We coordinate directly with insurance companies for seamless billing. Our clean, reliable fleet ensures continued mobility during vehicle repairs or replacements.
Uhaul Rentals
24/7 available moving and cargo vehicle rentals. As authorized Uhaul dealers, we provide pickup/drop-off flexibility. Our service includes small job trailers to 4-bedroom home moving solutions with convenient reservation options.
Vehicle Sales
We sell both never-rented and retired rental fleet vehicles. Our inventory includes well-maintained daily rental vehicles and exclusive resale units. All sales vehicles receive comprehensive pre-sale inspections and maintenance.
Electronic Toll Policy
Comprehensive toll handling solutions for rental vehicles. Our policy ensures transparent toll charge processing. Customers receive clear documentation and billing options for all electronic toll transactions during rentals.
People
Joseph Gallo
President
With 35 years of auto rental experience, Joseph Gallo leads our family-owned business. He personally oversees customer service operations and maintains our fleet's high standards. His commitment to transparency and reliability drives our company's core values.
Heidi Gallo
Secretary, Treasurer
Heidi Gallo manages financial operations and customer relations. Her administrative expertise ensures efficient business processes. She works closely with clients to address billing and service inquiries promptly.
Questions
What are your rental requirements?
Renters must be 21+, have a valid driver's license, and major credit card or personal vehicle insurance. We verify all documentation before vehicle release.
Do you handle insurance replacements?
Yes, we coordinate directly with insurance companies for claim vehicles. Our staff manages billing and documentation to simplify your claims process.
Are Uhaul rentals available 24/7?
Yes, our Uhaul rentals offer 24/7 pickup/drop-off through on-site key boxes. Reservations can be made via Uhaul app, website, or our Baldwin Street office.
What areas do you serve?
We primarily serve West Springfield and surrounding Massachusetts communities including Belchertown. Our service area extends throughout New England.
Do you sell used vehicles?
Yes, we offer both never-rented and retired rental fleet vehicles. All sales vehicles receive complete maintenance before resale to ensure reliability.
What are your business hours?
Office hours are Monday-Friday 8am-5pm, Saturday 10am-1pm. Sunday appointments available. Uhaul rentals operate 24/7 with key box access.