Business Details
20 Years
experience
Emergency
services
Your Trusted HVAC Partner in Westfield, MA
A Plus HVAC was established in 2006 as a family-owned business dedicated to providing top-quality HVAC and electrical services in Westfield, MA, and surrounding areas. Our team of NATE-certified technicians specializes in residential and commercial HVAC installation, repair, and maintenance, along with comprehensive electrical services. As a Carrier Factory Authorized Dealer and Mitsubishi Electric Diamond Dealer, we combine industry-leading products with advanced diagnostic tools like A/C Check testing to ensure optimal system performance. Our commitment to 100% customer satisfaction is reflected in our BBB accreditation, ACCA membership, and consistent Reader Raves awards. We prioritize punctuality, transparent communication, and personalized solutions, offering flexible financing options and 24/7 emergency services.With over 18 years of local experience, we maintain rigorous quality standards through ongoing technician training and adherence to ACCA Quality Assured protocols. Our preventative maintenance plans and energy-efficient solutions help homeowners and businesses achieve long-term comfort and cost savings. Every service call includes a thorough assessment, honest recommendations, and detailed explanations of all work performed. This dedication to excellence has earned us an A+ rating from the Better Business Bureau and numerous five-star customer reviews. We stand behind our work with a satisfaction guarantee and maintain full licensing, insurance, and bonding for client protection.
Services
AC Installation
Heating Repair
HVAC Maintenance
Generator Services
Electrical Repair
Water Heaters
Commercial HVAC
Ductless Mini-Splits
Heat Pumps
Gas Line Plumbing
Details
- Year established: 2006
Highlights and features
- We are Carrier Factory Authorized Dealers with factory-backed warranties
- Our technicians hold NATE certification for superior technical expertise
- We guarantee 100% satisfaction with every service call
- We offer flexible financing options for HVAC upgrades
- Locally owned since 2006 with deep community knowledge
Associations and certifications
- Carrier Factory Authorized Dealer
- Mitsubishi Electric Diamond Dealer
- ACCA (Air Conditioning Contractors Association of America)
- NATE (North American Technician Excellence)
What people say
Outstanding Work
Excellent Service
Very Personable
Knowledgeable & Friendly
Quality Workmanship
Services
AC Installation
Our Carrier-certified technicians install high-efficiency air conditioning systems tailored to your home's specific cooling needs. We offer central AC units, ductless mini-splits, and hybrid systems with ENERGY STAR-rated equipment. Every installation includes load calculations, ductwork optimization, and post-installation performance testing to ensure maximum efficiency and comfort.
Heating Repair
We provide 24/7 emergency heating repairs for all furnace and boiler systems, including gas, oil, and electric models. Our technicians carry common replacement parts and use digital diagnostics to identify issues quickly. Services include heat exchanger inspections, ignition system testing, and carbon monoxide leak detection to ensure safe, reliable operation.
HVAC Maintenance
Our preventative maintenance plans include comprehensive inspections, component lubrication, and system efficiency testing. Technicians check refrigerant levels, calibrate thermostats, and clean coils to maintain optimal performance. Regular maintenance extends equipment lifespan and helps prevent unexpected breakdowns during peak usage periods.
Generator Services
We install and service whole-house generators from Generac and other leading brands. Our technicians perform load calculations to determine proper generator sizing and handle all electrical connections. Maintenance services include monthly self-tests, oil changes, and comprehensive system diagnostics to ensure reliable operation during power outages.
Ductless Mini-Splits
Our Mitsubishi Diamond-certified team installs ductless mini-split systems for homes without existing ductwork. These energy-efficient systems allow individual room temperature control and include advanced features like smart thermostats and air purification. We handle all aspects from initial consultation to system programming and customer training.
People
Nathan LeMay
Founder & Owner
Nathan LeMay established A Plus HVAC in 2006 with a commitment to honest service and technical excellence. With over 18 years in the HVAC industry, he oversees operations and ensures adherence to the company's A+ service standards.
Lisa LeMay
Sales/Marketing Coordinator
Lisa LeMay manages customer relations and marketing initiatives. She ensures clear communication between clients and technicians while coordinating community outreach programs that have earned the company multiple Reader Raves awards.
Jonathan LeMay
General Manager
Jonathan LeMay oversees daily operations and technician scheduling. With NATE certification and ACCA training, he maintains quality control across all service calls and coordinates complex commercial HVAC projects.
Keith Fournier
Lead Installer/Service Tech
Keith Fournier leads installation teams with 15+ years of HVAC experience. Certified in both residential and commercial systems, he handles complex ductless mini-split installations and emergency repairs with consistent five-star customer feedback.
Jeff Strube
Lead Installer/Service Tech
Jeff Strube specializes in electrical system integration with HVAC installations. His dual expertise in HVAC and electrical work ensures seamless implementation of smart thermostats, generator connections, and energy-efficient system upgrades.
Questions
What HVAC services do you offer?
We provide complete HVAC services including AC installation, heating repair, ductless mini-splits, heat pumps, commercial HVAC systems, and preventative maintenance plans for residential and business clients.
Do you offer emergency HVAC repair services?
Yes, we provide 24/7 emergency HVAC repair services with technicians on call to address urgent heating and cooling issues at any time.
Are your technicians licensed and insured?
All our technicians are NATE-certified, fully licensed, and insured. We maintain bonding and carry comprehensive liability coverage for client protection.
Do you offer financing options for HVAC upgrades?
Yes, we offer flexible financing options through approved lenders to help customers manage HVAC system replacements or major repairs with manageable monthly payments.
How can I schedule HVAC service?
Schedule service by calling 413-344-2691 or using our online contact form. We offer same-day emergency service and schedule appointments within your preferred time window.
Reviews (3)
Michael Glasheen
Jan 25, 2021
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I recommend everything about this company. Customer service, punctuality, and expertise. Checked over issues with our furnace, found the problem, ordered the part, and fixed it where another high end company couldn't find the problem. All I can say is THANK YOU!
Richard Duffy
Nov 06, 2020
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My furnace was not working at all.the service man (christian) arrived exactly on time and was able to diagnose my problem almost immediately.In just over an hour the new part was installed and we had heat again.great service, reasonable prices and nice people.A Plus has my business covered from now on.
Ann Buscemi
Nov 22, 2019
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We have now had two homes taken care of by these great folks. One we sold in August, and the one we purchased. Every single person from office staff to installers is knowledgeable and thorough, personable and efficient. Pricing was also amazing. We used mini splits in our old house to install a/c for two floors. Our new home, circa 1987, all electric! is now heated and cooled with mini splits as well.
We also installed a heat pump electric water heater for savings. We love these systems! Information about MassSave was immediately shared, and the paperwork taken care of by them as well. One rebate has already come! We highly recommend this team. Fabulous!!!
We also installed a heat pump electric water heater for savings. We love these systems! Information about MassSave was immediately shared, and the paperwork taken care of by them as well. One rebate has already come! We highly recommend this team. Fabulous!!!