Business Details
50+ Years
experience
Emergency
services
Trusted Auto Repair & Towing Services in Rockford, IL
Arbisi's City Body Shop has served Rockford, Illinois since 1958, combining decades of industry expertise with a commitment to quality service. Founded by the Wishard family, the business transitioned in 2023 to new owners Tony and Michelle Arbisi, lifelong Rockford residents with over 60 combined years in the automotive industry. Our team of ATEG-certified technicians utilizes state-of-the-art equipment for collision repair and paint matching, backed by a lifetime warranty on all workmanship. We specialize in restoring vehicles to factory specifications while maintaining the community-focused values established by our predecessors. Our 24/7 towing services ensure prompt assistance for local and long-distance needs, prioritizing careful handling of every vehicle.As a woman and veteran-owned business, we emphasize transparency, reliability, and personalized service for everyday drivers. Our facility in Rockford's River District reflects our dedication to preserving the legacy of quality service while embracing modern repair technologies. Customer satisfaction remains our top priority, evidenced by decades of trust from insurance companies and direct clients alike. We take pride in serving the Rockford community, supporting local growth through dependable automotive solutions.
Services
Collision Repair
Towing Services
Lifetime Warranty
Vehicle Transportation
Paint Matching
Details
- Year established: 1958
Highlights and features
- 60+ years of combined automotive industry experience
- 24/7 towing services available for emergencies
- Lifetime warranty on all collision repair workmanship
- ATEG-certified technicians with biannual retraining
- Locally owned and operated since 1958
What people say
Fast and professional
Amazing service
Highly recommend
Super impressed
Excellent collision repair
Services
Collision Repair
Our ATEG-certified technicians restore vehicles to factory specifications using advanced collision repair technology. We handle all makes and models with precision paint matching and structural repairs. Customers receive a lifetime warranty on workmanship for as long as they own their vehicle.
24/7 Towing
Available round-the-clock for local and long-distance towing needs, including lockouts and jumpstarts. Our professional drivers carefully transport vehicles to our facility or preferred mechanics. Service covers Rockford and surrounding Winnebago County areas.
Lifetime Warranty
Every collision repair includes a lifetime warranty on our labor, valid for the vehicle's original owner. This coverage applies to all bodywork and paint services performed in our modern facility by trained technicians.
Vehicle Transportation
We safely transport inoperable vehicles to our repair shop or designated mechanics. Services include secure handling for accident-damaged cars and long-distance towing options. Available 24 hours daily with prompt response times.
Paint Matching
Our advanced paint technology ensures perfect color matching for repaired vehicles. Technicians use state-of-the-art equipment to maintain factory finishes, covering minor scratches to full repaints for all vehicle types.
People
Tony Arbisi
Co-Owner
US Navy veteran and Rockford native with 30+ years in automotive services. Oversees operations at Arbisi's City Body Shop since acquiring the business in 2023. Committed to maintaining community-focused service values.
Michelle Arbisi
Co-Owner
Rockford resident with 30+ years in collision repair industry. Graduated from Harlem High School and brings extensive operational expertise to the business. Focuses on customer satisfaction and quality control.
Sheila Andrus
General Manager
Manages day-to-day operations and staff coordination. Ensures efficient service delivery across collision repair and towing departments while maintaining high customer service standards.
Dana Drago
Customer Service Representative
Primary contact for client inquiries and appointment scheduling. Provides clear communication about repair timelines, warranty details, and service options to ensure positive customer experiences.
Bill Wishard
Towing Division
Former business owner with decades of towing expertise. Supervises 24/7 towing operations and driver training, ensuring safe vehicle handling during transport for accident-related and emergency situations.
Questions
What services does Arbisi's City Body Shop offer?
We provide collision repair, paint matching, lifetime warranty coverage, and 24/7 towing services for all makes and models in Rockford and surrounding areas.
Do you offer a warranty on repairs?
Yes, we provide a lifetime warranty on all collision repair workmanship for as long as you own your vehicle.
Are your technicians certified?
All technicians are ATEG-certified with biannual retraining to maintain industry standards and ensure quality repair work.
Is towing available after business hours?
Our towing services operate 24 hours daily, including weekends and holidays, for emergency lockouts, jumpstarts, and vehicle transport.
How can I request an estimate?
Call us at 815-965-0515 or visit our website to schedule a free estimate for collision repair services.
Do you work with insurance companies?
Yes, we collaborate directly with insurance providers and accept walk-in customers for all collision repair needs.