Business Details
37 Years
experience
Emergency
services
Banking Equipment & Security Systems Experts
Rockford Tech Systems has been a trusted provider of banking equipment and integrated security solutions since 1989. With an A+ Better Business Bureau rating and over 35 years of industry experience, we specialize in ATM maintenance, drive-up units, vaults, safes, and comprehensive security systems including video surveillance, access control, and fire alarms. Our team of technicians brings more than 150 years of combined expertise to deliver reliable installations, 24/7 technical support, and unmatched warranties.Headquartered in Rockford, Illinois, we serve northern Illinois, southern Wisconsin, and eastern Iowa while maintaining strong client relationships built on personalized service. As the regional Hamilton Safe Channel Partner and an ISO for dial-up ATMs, we combine product excellence with end-to-end project coordination to minimize downtime and maximize protection for financial institutions.
Services
ATM Maintenance
Video Surveillance
Access Control
Fire Alarm Systems
Security Monitoring
Project Coordination
Drive-Up Units
Vault Installations
Safe Deposit Boxes
Bank Equipment Sales
Details
- Year established: 1989
Highlights and features
- We offer 24-hour technical support for all clients
- Our systems include unmatched performance warranties
- A+ Better Business Bureau rating for 35+ years
- Technicians with 150+ combined years of banking equipment experience
- Regional Hamilton Safe Channel Partner with ISO certification
Associations and certifications
- Better Business Bureau (BBB)
What people say
Excellent customer service
Quick response times
Reliable security systems
Professional installations
Personalized attention
Services
ATM Maintenance
We provide comprehensive ATM maintenance including installations, first-line service, and after-hours support. Our technicians service all makes and models while offering 24/7 emergency assistance. With ISO certification for dial-up ATMs processing over 500 terminals, we ensure maximum uptime and compliance for financial institutions across three states.
Video Surveillance
Our video surveillance solutions combine advanced technology with customized installations for banks and financial institutions. Systems include high-resolution cameras, remote monitoring capabilities, and integration with access control systems. We provide complete lifecycle management from design through maintenance, ensuring optimal security coverage and regulatory compliance for both new and existing facilities.
Access Control
We implement sophisticated access control systems that integrate with existing security infrastructure. Our solutions include card-based entry systems, biometric verification, and centralized management platforms. Designed for financial institutions' unique security needs, these systems provide detailed access logs, emergency lockdown capabilities, and seamless integration with video surveillance and alarm monitoring services.
Fire Alarm Systems
Our fire alarm installations meet strict banking industry standards with 24/7 monitoring and automatic emergency notifications. Systems feature smoke detectors, heat sensors, and voice evacuation capabilities. We provide full-service support including regular testing, code compliance updates, and integration with building security systems to protect both personnel and sensitive financial assets.
Project Coordination
We manage complete facility security and banking equipment projects from planning through implementation. Services include contractor coordination, equipment procurement, installation scheduling, and staff training. Our end-to-end management ensures seamless integration of ATMs, vaults, surveillance systems, and access controls while minimizing operational disruption during upgrades or new construction projects.
People
Mark Westfield
Security Director
Security Director with ABC Bank who has partnered with Rockford Tech Systems for over a decade, relying on their expertise for comprehensive security solutions.
Jennifer Lewis
Security Director
Security Director at XYZ Financial who switched to Rockford Tech Systems seven years ago, praising their responsive service and local business approach.
Clare Warner
VP Security
VP Security at MNO Credit Union with extensive experience in evaluating security providers, choosing Rockford Tech Systems for their personalized attention and expertise.
Questions
What banking equipment services do you offer?
We provide ATM sales, maintenance, and service; drive-up units; vault installations; safe deposit boxes; and complete bank equipment solutions since 1989.
Do you provide 24/7 emergency support?
Yes, all clients receive 24-hour access to technical support with rapid response times for critical security or equipment issues.
What security systems do you install?
We offer video surveillance, access control, fire alarm systems, and integrated security monitoring tailored to financial institutions' specific needs.
Are you licensed and insured?
We hold Illinois alarm contractor and locksmith licenses, maintain full insurance, and have served the industry since 1989 with an A+ BBB rating.
What areas do you service?
We serve northern Illinois, southern Wisconsin, eastern Iowa, and the Denver metropolitan area with local technicians and inventory support.
Do you offer project management services?
Yes, we provide end-to-end project coordination for facility upgrades including equipment procurement, installation scheduling, and multi-contractor management.
