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Business Details
22 Years
experience
Your Trusted Source for Comfort Footwear & Pedorthic Solutions
Founded in 2004 by Amy and Alan O'Hara, When The Shoe Fits has established itself as a premier destination for premium comfort footwear and pedorthic services in the Pacific Northwest. Our expertise stems from decades of combined experience in the footwear industry, with certified pedorthists and ABC-accredited facilities ensuring the highest standards of care. We specialize in custom shoe fitting and foot care solutions, utilizing advanced foot scanning technology to address individual needs.

Our commitment to quality extends to partnerships with leading health professionals, enabling us to provide prescription-based orthotics and medical-grade footwear. With four locations across Vancouver, WA, and Beaverton, OR, we combine personalized service with an extensive selection of global premium brands, ensuring customers achieve both comfort and style without compromise.
Services
Custom Shoe Fitting Foot Scanning Technology Orthotic Services Pedorthic Consultations Premium Footwear Sales
Details
  • Year established: 2004
Highlights and features
  • Certified pedorthists on staff for specialized foot care solutions
  • ABC-accredited facilities ensuring industry-standard compliance
  • Custom shoe fitting using advanced foot scanning technology
  • 16+ years of expertise in premium comfort footwear and orthotics
  • Direct collaboration with healthcare professionals for prescription orthotics
Associations and certifications
  • ABC Accredited
Services
Custom Shoe Fitting
Our certified pedorthists use advanced foot scanning technology to create personalized shoe modifications. This process addresses individual biomechanical needs, ensuring optimal comfort and support for conditions like plantar fasciitis and tendonitis. Customers receive tailored recommendations from our premium footwear collection.
Orthotic Services
We provide custom and over-the-counter orthotics designed to alleviate foot pain and improve mobility. Our ABC-accredited facilities allow collaboration with healthcare providers to fulfill prescriptions for medical-grade orthotics. These solutions help distribute pressure evenly and correct gait abnormalities.
Foot Scanning Technology
Our 3D foot scanning system creates precise digital foot profiles for accurate shoe fitting. This technology identifies pressure points and structural irregularities, enabling data-driven recommendations. The scan results help customize footwear modifications and orthotic prescriptions for enhanced comfort.
People
Amy O'Hara
Co-Founder
With decades of footwear industry experience, Amy co-founded When The Shoe Fits to address community needs for expert shoe fitting services. Her business planning expertise shapes our customer-centric approach to premium footwear retail.
Alan O'Hara
Co-Founder
A certified pedorthist and former footwear buyer, Alan brings technical expertise to our pedorthic services. His industry knowledge and certification ensure our stores maintain high standards in footwear modification and foot care.
Questions
What pedorthic services do you offer?
We provide custom shoe fitting, foot scanning technology, and prescription orthotics through certified pedorthists in ABC-accredited facilities.
How can you help with foot pain?
Our specialists address conditions like plantar fasciitis and tendonitis through customized footwear modifications and orthotic solutions tailored to your specific needs.
Do you work with healthcare providers?
Yes, we collaborate with doctors to fulfill orthotic prescriptions and provide medical-grade footwear solutions that qualify as legitimate medical expenses.
What footwear brands do you carry?
We feature premium comfort brands including Aetrex, Birkenstock, Hoka, and Ecco, offering both men's and women's styles.
Are your staff certified in foot care?
All locations have certified pedorthists and trained staff specializing in footwear modifications for foot health and comfort.