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Trusted Weighing Solutions in Upstate NY & Northern PA
J B Brady has been servicing scales and industrial equipment for over 65 years across Upstate New York and Northern Pennsylvania. As the only authorized METTLER TOLEDO distributor in the region, we combine global expertise with local accessibility. Our factory-trained technicians provide comprehensive solutions including scale calibration, emergency repairs, and food equipment maintenance. With 16 service technicians strategically located throughout New York, we minimize downtime through prompt, reliable service. Our ISO 17025-certified calibration services ensure precision for legal-for-trade applications.

We maintain a vast inventory of genuine METTLER TOLEDO replacement parts and offer customized maintenance contracts. Our team's average 10+ years of experience ensures expertise in both legacy systems and cutting-edge technology. Backed by METTLER TOLEDO's worldwide reputation, we deliver fair pricing and 24/7 emergency support. Our local presence guarantees direct access to experienced professionals rather than automated systems. Through continuous training and investment in advanced diagnostic tools, we maintain industry leadership in measurement solutions.
Services
Industrial Scales Retail Scales Scale Calibration Emergency Repair Food Equipment Service
Highlights and features
  • 65+ years of regional scale service expertise
  • Factory-trained METTLER TOLEDO technicians with 10+ years average experience
  • 24/7 emergency response with local technicians
  • Only authorized METTLER TOLEDO distributor in the region
  • ISO 17025-certified calibration services
Associations and certifications
  • ISO 17025
What people say
Great to work with Prompt service Knowledgeable technicians Reliable solutions Fair prices
Services
Industrial Scales
We provide rugged industrial scales for manufacturing, logistics, and hazardous environments. Our METTLER TOLEDO solutions handle capacities from milligrams to tons with precision. Applications include bulk weighing, automation systems, and legal-for-trade compliance. Our technicians ensure proper installation and maintenance for optimal performance.
Scale Calibration
Our ISO 17025-certified calibration services maintain measurement accuracy for all scale types. Using certified weights and advanced software, we perform multi-point testing and document measurement uncertainty. Services meet NIST Handbook 44 standards for regulatory compliance in commercial and laboratory settings.
Emergency Repair
Factory-trained technicians provide urgent scale and equipment repairs across Upstate NY and PA. Our rapid response teams address calibration errors, display malfunctions, and weighing inaccuracies. Emergency service includes diagnostics, component replacement, and system recalibration to minimize operational downtime.
Food Equipment Service
Authorized repair service for commercial kitchen equipment from leading manufacturers. We service coffee machines, beverage dispensers, and cooking appliances. Our maintenance plans include cleaning, calibration, and component replacement to ensure food safety and equipment longevity.
Retail Scales
METTLER TOLEDO-certified retail scales for grocery and food service operations. We supply and service portion scales, price computing systems, and automated labeling equipment. Our solutions ensure accurate measurements for fresh food departments and comply with commercial weighing regulations.
Questions
Are you the official METTLER TOLEDO distributor in New York?
Yes, we are the only authorized METTLER TOLEDO distributor for industrial products in Upstate New York and Northern Pennsylvania.
Do you service scales from other manufacturers?
Our technicians service all makes and models of scales regardless of brand, age, or type with factory-trained expertise.
What calibration certifications do you offer?
We provide ISO 17025-certified calibrations with measurement uncertainty analysis, meeting NIST Handbook 44 requirements for legal-for-trade scales.
Do you offer emergency repair services?
Yes, our 24/7 emergency service covers scale and food equipment repairs across Upstate NY and Northern PA with rapid response times.
How quickly can you respond to service requests?
With 16 local technicians strategically located throughout New York, we typically respond within 2-4 hours for emergency service calls.
What food equipment brands do you service?
We service major brands including Nestle, Hatco, Curtis, Grindmaster, and many others through our factory-authorized service programs.