Business Details
45 Years
experience
Emergency
services
Trusted Security Solutions in Syracuse
Syracuse Time & Alarm Co. has been a trusted provider of integrated safety and communication solutions since 1981. Our company was founded on the principle of delivering precision-engineered systems tailored to meet the evolving needs of commercial, healthcare, educational, and governmental clients. Over four decades, we have expanded our capabilities while maintaining a commitment to technical excellence, employing factory-certified technicians and NICET-certified professionals. With three strategically located offices and a fully equipped service fleet, we offer 24/7 emergency support across Upstate New York. Our partnerships with industry-leading manufacturers enable us to deploy cutting-edge fire alarm systems, security solutions, and healthcare communication platforms.We distinguish ourselves through rigorous adherence to safety standards, comprehensive system certifications, and personalized client consultations. Our team's collective expertise spans system design, integration, and maintenance, ensuring optimal performance for critical infrastructure. This enduring dedication to quality has earned us long-term relationships with hospitals, educational institutions, and government agencies. As a locally owned business, we remain focused on innovation while upholding the values of reliability and community service that have defined our reputation.
Services
Fire Alarm Systems
Security Systems
Healthcare Solutions
Time Management
Clock Systems
Audio/Video Solutions
Mass Notification
Intercom Systems
System Integration
Preventive Maintenance
Details
- Year established: 1981
Highlights and features
- We employ NICET-certified fire alarm professionals with decades of field experience
- Our technicians provide 24/7 emergency response across Upstate New York
- We maintain partnerships with leading manufacturers like Gamewell-FCI and Genetec
- We offer comprehensive system lifecycle support from design to certification
- Our team holds UL-listed monitoring certifications for critical systems
Associations and certifications
- NICET
- UL
What people say
Immediate support
Solutions reached
Cutting-edge systems
Professional expertise
Sophisticated fire protection
Services
Fire Alarm Systems
Our fire alarm solutions combine Gamewell-FCI and Notifier systems with NFPA-compliant installations. We handle full system design, code verification, and certification for commercial and institutional buildings. Our technicians provide ongoing maintenance and emergency diagnostics to ensure continuous operation.
Security Systems
Genetec and Bosch-based security systems include access control, video surveillance, and system integration. We offer complete lifecycle management from initial consultation through hardware installation and software updates to protect facilities and assets.
Healthcare Solutions
Austco and Centrak-powered communication systems meet strict healthcare requirements. Our installations ensure patient safety through nurse call systems, secure messaging, and emergency response coordination across hospital and care facilities.
Time Management
Precision timekeeping solutions synchronize clocks across campuses and facilities. We implement digital and analog systems with centralized control for educational institutions, manufacturing plants, and government buildings.
Audio/Video Solutions
Aurora Multimedia and Extron-based audio/video systems enhance communication in churches, schools, and businesses. Our installations include sound reinforcement, video displays, and digital signal processing for optimal performance.
People
John R. Urciuoli
Chief Executive Officer
Founder of Syracuse Time & Alarm Co. with over 40 years in safety systems. Led company growth from 8 to 45+ employees while maintaining technical excellence and customer-focused operations.
William P. Dibble
President
35-year veteran with NICET Level III certification. Developed proprietary software systems and manages daily operations while maintaining fire safety technical expertise.
John A. Urciuoli
Executive Vice President
Overseeing HR and operations with international technical experience. Holds Syracuse University degree in Consumer Economics and Fine Arts with global study background.
Questions
What industries do you serve?
We specialize in commercial, healthcare, educational, and government facilities across Upstate New York.
Do you offer emergency support?
Yes, our NICET-certified technicians provide 24/7 emergency response with dedicated support lines.
Are your systems code-compliant?
All installations meet NFPA standards with UL-listed monitoring and full system certification documentation.
What service plans are available?
We offer annual maintenance contracts from $1,500 with remote support, software updates, and preventive maintenance.
How quickly can you respond to service calls?
Our local technicians typically respond within 2 hours for critical system failures in our service areas.
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