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Your Trusted Healthcare Partner in Central New York
Crouse Health has been a trusted healthcare provider in Central New York since 1887, dedicated to delivering exceptional patient care and promoting community health. As a not-for-profit organization, we operate with a mission to exceed patient expectations through advanced medical technology, compassionate care, and a team of highly skilled professionals. Our services span emergency medicine, cardiology, maternity care, robotic surgery, and specialized treatment programs, serving over 23,000 inpatients annually across a 16-county region. With 506 acute-care beds and a commitment to innovation, we hold national accreditations for stroke care and comprehensive cancer treatment.

Our leadership team combines decades of healthcare experience with a focus on diversity, equity, and community partnerships to address regional health challenges. Through initiatives like the Community Health Improvement Plan and financial assistance programs, we ensure accessible care for all residents. Recognized for quality outcomes and patient safety, we maintain 24/7 emergency services and invest in workforce development to sustain our position as a regional healthcare leader.
Services
Emergency Services Cardiology Maternity Care Robotic Surgery Cancer Care Neurosciences Weight Loss Surgery Imaging Services Palliative Medicine Addiction Treatment
Highlights and features
  • 24/7 emergency services with shortest ER wait times in the region
  • Nationally recognized stroke care program since 2008
  • Over 20,000 robotic-assisted procedures performed
  • Comprehensive cancer care with Kelly's Comfort Zone
  • Community benefits exceeding $100 million annually
Associations and certifications
  • The Joint Commission
  • American College of Surgeons
  • National Accreditation Program for Breast Centers
What people say
Exceptional cardiac care Superior stroke treatment 24/7 emergency availability Experienced medical staff Community-focused approach
Update Listing
Services
Emergency Services
Crouse Health's Pomeroy Emergency Services Department provides 24/7 critical care with specialized stroke treatment and trauma response. Our team handles heart attacks, major trauma, and urgent medical conditions with rapid triage protocols. The department features advanced diagnostic equipment and direct access to specialty care teams for time-sensitive emergencies.
Robotic Surgery
Our robotic surgery program performs over 20,000 procedures annually using MakoSmart technology for orthopedic and complex surgeries. This approach reduces recovery times while maintaining precision in joint replacements and intricate operations. The team includes fellowship-trained surgeons with expertise in robotic-assisted techniques across multiple specialties.
Cancer Care
Accredited cancer care includes personalized treatment plans, infusion services, and Kelly's Comfort Zone for patient support. Our multidisciplinary team coordinates chemotherapy, radiation therapy, and surgical interventions with access to clinical trials. Specialized programs address breast cancer, urologic cancers, and hematologic malignancies through comprehensive care pathways.
Maternity Services
Kienzle Family Maternity Center offers in-hospital midwifery, high-risk pregnancy management, and Level III NICU care. Services include childbirth education, lactation consulting, and perinatal support programs. The center features private labor suites and specialized care for premature infants through the CNY Regional Perinatal Program.
Cardiology
Comprehensive cardiology services cover adult and pediatric heart conditions with dedicated catheterization labs and electrophysiology specialists. Emergency heart attack treatment follows rapid response protocols while preventive care includes stress testing and cardiac rehabilitation. The program maintains national recognition for excellence in cardiovascular care.
People
Seth Kronenberg
President and CEO
Dr. Seth Kronenberg leads Crouse Health with over 25 years of healthcare administration experience. He oversees strategic operations and community health initiatives while maintaining clinical excellence standards across all departments.
Jennifer Watkins
Director of Quality Improvement
Jennifer Watkins manages quality assurance programs and patient safety initiatives at Crouse Hospital. She coordinates accreditation processes and implements evidence-based practices to maintain national quality benchmarks.
Questions
What emergency services does Crouse Health provide?
Crouse offers 24/7 emergency care with specialized stroke treatment and trauma services at Pomeroy Emergency Department.
Do you have robotic surgery capabilities?
Yes, we perform over 20,000 robotic-assisted procedures annually using MakoSmart technology.
What cancer treatment options are available?
Our accredited cancer program includes infusion services, Kelly's Comfort Zone, and multidisciplinary care teams.
Are maternity services available?
Kienzle Family Maternity Center offers midwifery services, lactation support, and NICU care for high-risk pregnancies.
How does Crouse support community health?
We provide financial assistance, charity care, wellness outreach programs, and community partnerships addressing regional health needs.
What cardiac services are offered?
Our cardiology team provides emergency heart care, pediatric services, and advanced diagnostics in dedicated labs.