Business Details
50+ Years
experience
Luxury Jewelry & Timeless Watches in Salem, Oregon
Jackson Jewelers has been a trusted name in fine jewelry and luxury timepieces since 1944. Founded by Holly Jackson in Salem, Oregon, our family-owned business combines generations of expertise with a commitment to exceptional craftsmanship. We specialize in custom jewelry design, diamond engagement rings, and curated collections of high-end watches including Rolex and Breitling. Our Salem location offers personalized consultations, CAD-assisted design, and expert repair services for heirloom pieces. With over 80 years of local presence, we maintain rigorous quality standards while adapting to evolving customer needs through both in-store and online shopping experiences.Our team of certified professionals brings decades of combined experience in gemology, horology, and artisanal jewelry making. We pride ourselves on maintaining the same dedication to precision and customer satisfaction that defined our founding principles. From repurposing family heirlooms to sourcing rare timepieces, we provide comprehensive services that cater to both everyday needs and special occasion purchases. Our physical store in downtown Salem remains a community landmark while our digital platform extends our reach to customers nationwide.
Services
Custom Jewelry Design
Luxury Watch Sales
Jewelry Repair
Diamond Engagement Rings
Watch Maintenance
Details
- Year established: 1944
Highlights and features
- Family-owned since 1944 with three generations of jewelry expertise
- Offering Rolex timepieces and certified pre-owned luxury watches
- Custom CAD-assisted jewelry design with platinum and gold options
- Expert repair services for vintage and contemporary jewelry pieces
- Curated selection of diamond engagement rings and anniversary bands
What people say
Beautiful custom designs
Knowledgeable staff
Perfect engagement ring
Excellent repair work
Authentic luxury watches
Services
Custom Jewelry Design
Our expert designers create personalized jewelry pieces using computer-aided design technology. Clients receive detailed renderings before production begins. We work with platinum, gold, and silver to craft unique engagement rings, wedding bands, and specialty jewelry that reflect individual styles and stories.
Luxury Watch Sales
We offer an extensive collection of high-end watches including Rolex, Breitling, and IWC models. Our inventory features both new and certified pre-owned timepieces with authenticity guarantees. Expert staff provide detailed explanations about watch mechanics, maintenance requirements, and investment potential for serious collectors.
Jewelry Repair
Our skilled artisans perform comprehensive jewelry restoration and repair services. From resizing rings to restoring antique pieces, we use precision tools and traditional techniques. We also offer cleaning, polishing, and appraisal services to maintain the value and beauty of fine jewelry collections.
Diamond Engagement Rings
We specialize in creating custom engagement rings featuring certified natural and lab-grown diamonds. Our selection includes various settings, metal options, and diamond shapes. Clients receive detailed guidance on diamond grading, ethical sourcing, and proper ring sizing for lasting comfort and beauty.
Watch Maintenance
Our watchmakers provide complete maintenance services for luxury timepieces including movement servicing, water resistance testing, and bracelet adjustments. We use manufacturer-approved parts and techniques to preserve warranty validity and ensure accurate timekeeping performance for mechanical and quartz watches.
People
Holly Jackson
Founder
Holly Jackson established the business in 1944 after military service, initially focusing on watch repair before expanding into jewelry sales. His commitment to precision craftsmanship and customer service created a lasting legacy that continues through three generations of family ownership.
Phil Jackson
Co-Owner
Phil Jackson helped expand the business in 1982 by introducing Rolex watches to the Willamette Valley market. With decades of experience in luxury timepieces, he maintains strong relationships with international watch manufacturers while overseeing daily operations at the Salem location.
Ralph Jackson
Co-Owner
Ralph Jackson has been instrumental in developing the store's jewelry design capabilities. He oversees the custom design department and maintains quality control standards for all jewelry production, ensuring each piece meets the company's exacting specifications for craftsmanship and durability.
Questions
What services do you offer?
We provide custom jewelry design, luxury watch sales, jewelry repair, diamond engagement rings, and watch maintenance services in Salem, Oregon.
Do you sell certified pre-owned watches?
Yes, we offer certified pre-owned Rolex and other luxury timepieces with authenticity guarantees and detailed service histories.
Can you create custom jewelry pieces?
Our CAD-assisted design process allows for complete customization of rings, necklaces, and bracelets using platinum, gold, and silver metals.
What payment options are available?
We accept major credit cards and bank transfers with financing options available for qualified purchases.
Do you repair vintage jewelry?
Our expert artisans specialize in restoring antique and heirloom jewelry while maintaining original design integrity and craftsmanship standards.