Business Details
Expert Computer Repair Services in Salem, Oregon
Zum Computer Services has been delivering expert IT and computer repair solutions to businesses and residential clients throughout the Mid-Willamette Valley since 2012. Our team specializes in on-site Windows optimization, virus removal, data recovery, network setup, and custom-built computer systems. With certified technicians boasting over two decades of combined experience, we prioritize rapid response times and transparent pricing.Our 199+ five-star reviews attest to our commitment to resolving complex technical issues while maintaining clear communication. We serve Salem, Keizer, Silverton, Dallas, and surrounding areas with weekday appointments from 9 AM to 5 PM, offering both remote support and in-person service. Our proven methodologies ensure secure data handling and long-term system stability, making us the trusted choice for local computer needs.
Services
Computer Repair
Virus Removal
Data Recovery
Networking Setup
Custom Computers
Remote Support
Hardware Sales
Server Maintenance
WiFi Installation
Backup Solutions
Highlights and features
- Certified technicians with 10+ years of local IT experience
- Same-day service appointments available for urgent needs
- Proven data recovery success with 98% client satisfaction
- Transparent pricing with no hidden fees or surprise costs
- 4.9-star reputation from 199+ verified customer reviews
What people say
Same-day service
Technical expertise
Clear communication
Data recovery success
Reliable follow-up
Services
Computer Repair
Our certified technicians diagnose and fix hardware and software issues for desktops and laptops. We handle Windows optimization, component replacement, and system stability improvements. Clients praise our average 2-hour response time and clear repair explanations. Service includes post-repair system checks and maintenance tips.
Virus Removal
Comprehensive elimination of viruses, spyware, and ransomware from infected systems. We restore safe browsing capabilities and implement protective measures. 92% of clients report improved performance within 24 hours of service completion. Includes security software installation recommendations.
Data Recovery
Specialized recovery of lost files from failed drives, accidental deletions, or system crashes. Our 98% success rate covers mechanical failures and logical damage scenarios. Service includes diagnostic assessment and recovery probability evaluation before any work begins.
Networking Setup
Professional configuration of business and home networks with secure WiFi optimization. We handle router configuration, access point placement, and device integration. Service includes network speed testing and documentation of system configuration for client reference.
Custom Computers
Tailored computer builds matching specific performance requirements. We consult on component selection, assemble systems, and perform stress testing. Service includes OS installation, driver configuration, and 30-day post-purchase support for custom-built systems.
People
Lucas Knapp
Owner & Lead Technician
Certified IT professional with 15+ years of experience serving Mid-Willamette Valley businesses. Specializes in network infrastructure and data recovery solutions. Maintains 4.9-star service rating through prompt response times and clear technical communication with clients.
Questions
What computer services do you offer?
We provide on-site repair, virus removal, data recovery, network setup, custom PC builds, and hardware sales for business and residential clients.
Do you serve areas outside Salem?
Yes, we serve Keizer, Silverton, Dallas, and all Mid-Willamette Valley communities within a 30-mile radius of Salem.
Can you help with urgent computer issues?
We offer priority scheduling for critical issues with same-day appointments available when possible, though we don't provide after-hours emergency service.
What are your service hours?
Our technicians operate Monday-Friday 9 AM-5 PM. We offer remote support options outside regular hours for select maintenance tasks.
How much do repairs cost?
Costs vary by complexity - simple virus removal starts at $99. We provide upfront pricing estimates before any repair work begins.
Do you offer remote support options?
Yes, we provide secure remote assistance for software issues, security updates, and system maintenance during regular business hours.
