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Business Details
45 Years
experience
Expert Guitar Repairs & Vintage Instrument Restoration in Eugene
Since 1981, Mckenzie River Music has been a trusted destination for musicians in Eugene, Oregon, offering a curated selection of vintage and modern fretted instruments. Our repair services, led by master luthier Charlie Longstreth, combine decades of expertise with a commitment to personalized care for every instrument. With affiliations spanning Martin, Gibson, Fender, and other industry leaders, we provide factory-authorized warranty work and specialize in vintage restoration, from neck resets to re-frets.

Our approach prioritizes client collaboration, offering free estimates and tailored adjustments to meet individual playing needs. Open Monday through Saturday, we serve both local and national customers through on-site visits and walk-in availability, ensuring accessibility without compromising quality. Rooted in a legacy of craftsmanship, we strive to preserve musical heritage while supporting contemporary artists.
Services
Instrument Repairs Vintage Restoration Warranty Service Custom Setups Free Estimates
Details
  • Year established: 1981
Highlights and features
  • 36 years of experience in fretted instrument repair and customization
  • Factory-authorized warranty service for Martin, Gibson, and Fender instruments
  • Specialized vintage restoration for pre-war acoustics and classic electrics
  • Free estimates with personalized consultation for every repair
  • Walk-in availability and flexible appointment scheduling
Services
Instrument Repairs
We provide comprehensive repair services for acoustic and electric guitars, basses, mandolins, and other fretted instruments. Our expertise includes action adjustments, intonation fixes, and damage restoration. Clients receive personalized solutions tailored to their playing style and instrument needs.
Vintage Restoration
Specializing in pre-war Martin acoustics and 1950s Fender electrics, we restore vintage instruments to their original condition. Services include neck resets, re-frets, and finish preservation while maintaining historical integrity and enhancing playability for modern use.
Warranty Service
As a factory-authorized service center for Martin, Gibson, Fender, and other major brands, we handle warranty claims with manufacturer-approved parts and techniques. This ensures your instrument receives certified repairs that maintain its value and performance.
Custom Setups
Our custom setups address individual playing preferences through precise adjustments to string height, neck relief, and pickup positioning. This service enhances comfort and tone for guitarists across all genres and skill levels.
Free Estimates
We offer complimentary evaluations to discuss repair options and costs without obligation. This process involves assessing instrument condition, identifying necessary work, and recommending solutions aligned with the client's budget and functional requirements.
People
Charlie Longstreth
Master Luthier
With 36 years in the music industry, Charlie apprenticed under Dan Erlewine from 1976-1980 and has partnered with Mckenzie River Music since 1982. His expertise spans vintage restoration, custom setups, and factory-authorized warranty work for major instrument brands.
Questions
Do you specialize in vintage guitar repairs?
Yes, we specialize in restoring pre-war acoustics and classic electric guitars, including neck resets, re-frets, and finish preservation while maintaining historical integrity.
Are you an authorized repair center for major brands?
We are factory-authorized for Martin, Gibson, Fender, Taylor, Collings, Ovation, and Takamine instruments, using certified parts and techniques for warranty compliance.
What types of instruments do you repair?
We repair all fretted instruments including guitars, basses, mandolins, banjos, and dulcimers, covering both acoustic and electric models from various eras.
Do you offer free repair estimates?
Yes, we provide complimentary estimates with personalized consultations to discuss repair options tailored to your instrument's needs and budget.
What are your service hours?
Our shop is open Monday-Saturday from 11:00 AM to 5:00 PM. Appointments are recommended, but walk-ins are welcome based on availability.