Business Details
Emergency
services
Trusted Ultrasound Equipment & Service Provider
United Medical Instruments has been delivering ultrasound expertise and solutions to clinicians and biomedical engineers worldwide for over two decades. Our commitment to customer satisfaction is reflected in our comprehensive offerings, including new and refurbished ultrasound equipment from leading manufacturers like Siemens, GE, and Philips. We provide tailored service programs with 24/7 direct support access, ensuring peace of mind for our clients.Headquartered in San Jose, California, our global team combines technical proficiency with personalized service to meet diverse ultrasound needs. With a focus on affordability and reliability, we assist customers in selecting the right systems, offering training and maintenance to support long-term success. Our multi-vendor expertise spans sales, repairs, parts, and transducers, positioning us as a trusted partner in diagnostic imaging solutions.
Services
Ultrasound Machines
Transducer Replacement
Service Plans
Parts Supply
Equipment Training
Highlights and features
- We offer 24/7 personalized customer support for urgent needs
- Our team has 20+ years of ultrasound equipment expertise
- We provide multi-vendor service for all major manufacturers
- We guarantee transparent pricing with no hidden fees
- Our service engineers respond within 2 hours for critical repairs
What people say
Knowledgeable staff
Best services possible
Professional and helpful
Timely support
Excellent service
Services
Ultrasound Machines
We provide new and refurbished diagnostic ultrasound systems from leading manufacturers including GE, Siemens, and Philips. Our equipment portfolio covers cart-based and portable systems for cardiology, OB/GYN, vascular, and point-of-care applications. With expert guidance, we help medical professionals select systems matching their clinical needs and budget requirements while ensuring ongoing technical support.
Transducer Replacement
Our transducer replacement service offers genuine and refurbished probes for all major ultrasound system manufacturers. We maintain inventory of critical components and provide same-day shipping for urgent needs. Our technicians perform thorough testing to ensure optimal imaging performance, with 2-hour emergency response times for critical care settings requiring immediate probe replacement.
Service Plans
We offer tiered service plans covering preventive maintenance, emergency repairs, and software upgrades. Our programs include 24/7 technical support access, on-site service visits, and priority parts delivery. With customizable coverage options, medical facilities can select plans matching their equipment volume and operational requirements while minimizing unplanned downtime through proactive system maintenance.
Parts Supply
Our parts supply service provides genuine and aftermarket components for ultrasound system repairs. We stock critical replacement parts for major manufacturers and offer expedited shipping for urgent repair needs. Our inventory includes transducers, control panels, and imaging processors, supported by technical documentation to ensure proper installation and system compatibility verification.
Equipment Training
We deliver comprehensive training programs for new ultrasound system implementations. Our certified instructors provide on-site and remote training covering system operation, image optimization, and clinical applications. Training modules are customized to specific medical specialties and include workflow integration guidance, ensuring healthcare professionals maximize diagnostic capabilities while maintaining efficient clinical operations.
Questions
Do you offer international shipping for ultrasound equipment?
Yes, we provide global shipping and support for all ultrasound systems and components, with logistics partners ensuring timely delivery worldwide.
What service hours do you provide for emergency repairs?
Our emergency service team operates 24/7 with typical response times under 2 hours for critical ultrasound system failures.
Can you help select the right ultrasound system for my specialty?
Our specialists consult with medical professionals to recommend systems optimized for specific clinical applications and workflow requirements.
Do you provide training for new ultrasound equipment?
Yes, we offer comprehensive on-site and remote training programs tailored to specific ultrasound systems and clinical applications.
What payment options are available for equipment purchases?
We accept major credit cards, bank transfers, and offer leasing options through partnered medical equipment financing providers.
Do you service ultrasound equipment purchased from other vendors?
Yes, our multi-vendor service team supports systems from all major manufacturers with maintenance, repairs, and upgrades.
