Business Details
50+ Years
experience
Your Trusted Chicago Taxi Dispatch Service
American Taxi has been a trusted provider of taxi services in the Chicago suburbs since 1975. As the largest suburban dispatch service in Illinois, we operate a fleet of over 800 cabs and handle more than 36,000 dispatched orders weekly. Our commitment to innovation has led to industry firsts, including credit card payments, computerized dispatch systems, and automated call-taking technology. We specialize in airport transportation to O'Hare, Midway, and Mitchell Field, offering flat-rate pricing with no additional charges for tolls or extra passengers. Our services extend to corporate accounts, hotel partnerships, event transportation, and community senior programs, ensuring reliable service for diverse customer needs.With 24/7 availability and multiple booking options, we prioritize punctuality, vehicle cleanliness, and customer comfort. Our independent owner-operators maintain $500,000 insurance policies, exceeding state requirements. We actively engage with local communities through senior discount programs and school transportation services. Our corporate history demonstrates steady growth from a two-driver operation to an industry leader, driven by our focus on customer satisfaction. We welcome feedback to continuously improve our service standards and maintain our reputation as Chicagoland's premier taxi dispatch provider.
Services
Airport Transportation
Corporate Accounts
Event Transportation
Hotel Discounts
Senior Programs
Details
- Year established: 1975
Highlights and features
- We've provided taxi services in Chicagoland since 1975 with 45+ years of operational experience
- Our flat-rate pricing guarantees no surprise charges for airport transfers
- 24/7 dispatch service ensures availability for emergency and late-night transportation
- Corporate accounts receive exclusive benefits including direct billing and user reports
- We maintain insurance policies exceeding Illinois state requirements by 100%
What people say
Kindest driver ever
Fantastic service
Professional and polite
Helped with luggage
Clean vehicles
Services
Airport Transportation
Our airport transportation service provides reliable transfers to O'Hare, Midway, and Mitchell Field airports with guaranteed flat-rate pricing. Vehicles include no additional charges for tolls or extra passengers. Our 24/7 dispatch ensures timely pickups for early flights or late-night arrivals using clean, well-maintained taxis.
Corporate Accounts
Corporate account holders receive discounted flat rates with exclusive benefits including no toll charges, direct billing options, and custom online ordering systems. Our service includes user reports for tracking employee travel expenses and generating cost-saving analytics for business clients across Chicagoland.
Event Transportation
We provide specialized transportation solutions for weddings, business meetings, sports events, and group travel. Our service includes coordinated pickups for multiple parties traveling from various suburbs to event locations, with guaranteed vehicle availability during peak event times and special event surges.
Hotel Discounts
Hotel partners receive exclusive discounted rates with no additional charges for tolls or extra passengers. We provide customized booking links for guest reservations, including email confirmations with detailed pickup instructions and hotel information to ensure seamless airport transfers for hotel guests.
Senior Programs
Our senior transportation program partners with local municipalities to provide subsidized rides for senior citizens. The service includes no charges for accompanying caregivers and special accommodations for mobility equipment, operating through village-registered discount programs across multiple Chicago suburbs.
People
Mo
Taxi Driver
Professional driver recognized for exceptional customer service, including wheelchair assistance and safe transportation for passengers with special needs. Demonstrates commitment to passenger comfort and luggage handling.
Alex
Accounts Manager
Handles corporate account management and senior program coordination with 10+ years of experience in transportation administration. Provides support for village discount programs and business partnerships.
Samantha
Corporate Sales
Corporate sales specialist focusing on business account development and customized transportation solutions. Manages direct billing programs and client reporting systems for corporate clients across Chicagoland.
Paige
Driver Resources
Coordinates driver support services and resource management for independent owner-operators. Handles driver registration and compliance with local village taxi regulations and safety standards.
Kyle
Assistant Project Manager
Manages operational projects and technology implementation for dispatch systems. Oversees app development and online booking platform improvements to enhance customer experience.
Questions
How do I book a taxi with American Taxi Dispatch?
Book through our mobile app, website, automated phone system, or by calling 847-673-1000. All booking methods provide real-time vehicle tracking and instant confirmation.
What airport transportation options do you offer?
We provide flat-rate rides to O'Hare, Midway, and Mitchell Field airports with guaranteed pricing, no toll charges, and 24/7 availability for all airport transfers.
Do you offer corporate account programs?
Yes, our Corporate Preferred Program includes discounted flat rates, direct billing options, and custom online ordering with detailed expense reporting for business clients.
Are there senior citizen discounts available?
Senior discounts are available through local village programs. Drivers don't charge for accompanying caregivers, and we accommodate mobility equipment in our vehicles.
What payment methods do you accept?
We accept credit card payments through our dispatch system. Drivers don't handle cash transactions as all payments are processed through our secure booking platforms.
How do shared ride discounts work?
During high-demand periods, single passengers can share rides with $4-$7 discounts. Shared rides have faster pickup times and include airport exit tax charges.
