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CDS Office Technologies CDS Office Technologies
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Business Details
50+ Years
experience
Emergency
services
Your Trusted IT & Office Technology Partner
CDS Office Technologies has served Illinois, Indiana, Iowa, and Missouri for over 50 years as a full-line office technology reseller and solutions provider. Founded in 1971 by Jerome Jay Watson, the company expanded from copier services to offer comprehensive IT solutions, communications systems, copiers/printers, video surveillance, and public safety equipment. With locations across the Midwest, including Springfield (HQ), Bloomington, Champaign, Chicago, Davenport, Marion, Peoria, Quincy, and St. Louis, the company combines decades of industry experience with partnerships with major manufacturers like HP, Lenovo, Panasonic, Konica Minolta, Sharp, and Lexmark. Its team of specialists provides managed technology services, network security, document management, and government contract fulfillment.

The company emphasizes customer support through 24/7 real-time network monitoring, on-site technicians, and a full-time IT help desk. Recognized in CRN's 2025 MSP 500 Elite 150 category, CDS demonstrates expertise in cybersecurity and managed services. Its solutions include cloud data storage, video conferencing, public safety technology (e.g., in-car video systems, license plate recognition), and environmentally friendly print management programs. The company maintains transparency through monthly executive summaries and proactive network assessments while offering leasing programs for IT equipment.
Services
Managed IT Services Managed Print Solutions Copiers/Printers/Scanners Video Surveillance Public Safety Equipment Unified Communications Document Management Network Security Government Contracts IT Leasing Programs
Details
  • Year established: 1971
Highlights and features
  • 50+ years of experience in office technology solutions
  • 24/7 real-time network monitoring and IT support
  • Microsoft Gold Certified with industry-leading partnerships
  • Government contract fulfillment with statewide laptop programs
  • Factory-certified technicians for all major equipment brands
Associations and certifications
  • Microsoft Gold Certified Partner
What people say
Attentive and kind No downtime Professional and helpful Resolved issues immediately Excellent customer service
Update Listing
Services
Managed IT Services
CDS provides 24/7 network monitoring, cybersecurity protection, and proactive maintenance for businesses. Their certified technicians handle patch management, virus protection, and real-time threat detection while offering transparent reporting through monthly executive summaries. This service ensures minimal downtime and compliance with industry security standards.
Managed Print Solutions
The Print Management Plus program optimizes document workflows through device monitoring, automated supply replenishment, and usage-based billing. CDS technicians analyze print environments to reduce costs while maintaining productivity. The service includes leasing options for major brands and environmentally friendly recycling programs for toner cartridges.
Public Safety Equipment
CDS offers specialized technology for law enforcement including Panasonic Arbitrator in-car video systems, automatic license plate recognition, and ruggedized mobile printers. Their solutions enhance officer safety through 360-degree evidence capture and durable equipment designed for field operations in challenging environments.
Unified Communications
The company implements integrated communication platforms combining voice, video, messaging, and collaboration tools. Their IP telephony systems support seamless connectivity across multiple locations while offering mobility features for remote workers through presence detection and mobile device integration.
Government Contract Services
CDS fulfills state and local government technology needs through contracts like the Illinois Statewide Laptop Master Program. They provide compliant procurement solutions for IT equipment, software licensing, and infrastructure upgrades while offering dedicated support for public sector clients.
People
Mark Watson
President
As President, Mark Watson leads CDS Office Technologies' strategic growth initiatives. With decades of experience in the technology sector, he focuses on expanding the company's managed services capabilities and maintaining its position as a Midwest market leader.
Jay Watson
Founder & CEO
Jay Watson founded CDS Office Technologies in 1971 and has guided its evolution from a copier service provider to a comprehensive IT solutions company. He continues to shape the organization's long-term vision while maintaining its customer-centric values.
Questions
What IT services does CDS Office Technologies offer?
CDS provides managed IT services including 24/7 network monitoring, cybersecurity protection, data storage solutions, and cloud computing. Their offerings also include network assessments, compliance management, and co-managed IT services that integrate with existing internal teams.
Do you provide services for government agencies?
Yes, CDS holds multiple government contracts including the Illinois Statewide Laptop Master Contract and Sourcewell Contract #010720-PAN. They specialize in public sector technology procurement and implementation for law enforcement, education, and municipal operations.
How does CDS handle emergency IT support?
CDS offers 24/7 emergency IT services with immediate remote troubleshooting and on-site technician dispatch when needed. Their support team can be reached at 855-215-7663 for urgent network or system issues.
What office equipment solutions are available?
CDS offers copiers, printers, scanners, and document management software from Konica Minolta, Sharp, and Lexmark. Their managed print services include leasing options, automated supply replenishment, and environmentally friendly recycling programs.
Do you offer technology leasing programs?
Yes, CDS provides leasing options for IT equipment including Panasonic, Lenovo, and HP devices. Their financing solutions allow businesses to avoid upfront capital expenditures while maintaining access to current technology through regular refresh cycles.
What public safety technology solutions do you provide?
CDS offers law enforcement technology including Panasonic Arbitrator in-car video systems, automatic license plate recognition, ruggedized mobile computers, and mounting hardware. Their solutions help agencies with evidence collection, officer safety, and fleet management.