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Your Trusted Partner for Property Management Solutions in Roanoke
At Property Sales & Management, we specialize in residential property management and investment home sales with over 20 years of industry experience. Our team is dedicated to delivering exceptional service through a relationship-driven approach, ensuring prompt communication and personalized attention for both property owners and tenants. We maintain a strong reputation through our perfect record with the Real Estate Board, membership in the Better Business Bureau, and active involvement in the Chamber of Commerce. Our full-service management includes two dedicated maintenance crews and 24/7 on-call support to safeguard your investment.With firsthand expertise in local real estate markets, we offer data-driven insights for optimized rental pricing and tenant placement. Our guaranteesresults, leasing, and pet damage protectionunderscore our commitment to client satisfaction. We leverage advanced technology for transparent financial reporting, streamlined rent collection, and efficient property marketing across major platforms like Zillow and Realtor.com.
Services
Property Marketing
Tenant Screening
Rent Collection
Maintenance
Financial Reporting
Highlights and features
- 20+ years of property management and real estate expertise
- 24/7 on-call maintenance and emergency service
- Comprehensive tenant screening with eviction history checks
- Transparent financial reporting via encrypted owner portal
- Leasing and pet damage guarantees for risk mitigation
What people say
Great peace of mind
Competent and professional
Highly recommend
Prompt communication
Thorough tenant screening
Services
Property Marketing
Our strategic marketing combines MLS listings with syndication across Zillow, Trulia, and 100+ platforms. We conduct data-driven pricing analysis to maximize ROI while ensuring transparent communication with property owners about market positioning.
Tenant Screening
We perform comprehensive background checks including criminal records, eviction history, and financial qualifications. Our process avoids excessive fees while maintaining strict standards to protect property investments through qualified tenants.
Maintenance
24/7 emergency support and scheduled inspections ensure property integrity. Our internal crews handle repairs promptly, with documented move-in/move-out assessments and quarterly exterior checks to maintain asset value.
Financial Reporting
Encrypted owner portals provide real-time access to statements, expense reports, and payment histories. Automated rent collection with transparent late fee policies ensures consistent cash flow and easy financial oversight.
Rent Collection
We guarantee timely payments through automated systems and enforceable lease agreements. Owners receive disbursements via secure portal while tenants benefit from flexible online payment options and responsive account management.
Questions
What services does Grandin Agency offer for property owners?
We provide full-service management including marketing, tenant screening, rent collection, maintenance, and financial reporting with 24/7 support.
Do you offer guarantees for property management services?
Yes, we offer a results guarantee (no payment until leased), leasing guarantee (free replacement tenant if lease breaks), and pet damage protection up to $1,000.
How does Grandin Agency handle tenant screening?
Our process includes criminal background checks, eviction history, credit analysis, and FBI watchlist verification to ensure qualified tenants.
Can out-of-state owners use your services?
Yes, we specialize in serving remote owners with electronic document delivery, virtual tours, and secure online financial reporting.
What areas do you serve?
We manage properties in Roanoke Valley, Smith Mountain Lake, Indian Valley, Penhook, and Union Hall regions.
