Business Details
44 Years
experience
Hospitality Communication Solutions
Teledex has been a leader in hospitality communication solutions since 1982. Our company invented the first dedicated hotel telephone and has maintained industry leadership through continuous innovation. With over 15 million units installed across 125 countries, we combine decades of specialized expertise with global manufacturing capabilities. Our team of engineers and hospitality specialists develops phones specifically designed for demanding hotel environments. We maintain rigorous quality standards while adapting to technological advancements like VoIP integration and USB charging.Our patented OneTouch voicemail technology remains a benchmark in guest convenience. As part of Cetis, Inc., we leverage extensive resources while maintaining our focus on hospitality-specific solutions. Our products undergo extensive durability testing to ensure longevity in commercial settings. We offer comprehensive support through global service centers and technical assistance teams. Our commitment to innovation is demonstrated through seven distinct design families catering to diverse hospitality needs.
Services
Hotel telephones
VoIP systems
USB charging stations
Custom faceplates
Technical support
Product warranties
Installation guides
Firmware updates
SIP conformance
Warranty claims
Details
- Year established: 1982
Highlights and features
- We have 40+ years of hospitality communication expertise
- We hold patents for OneTouch voicemail technology
- Our phones are installed in 125+ countries
- We offer 7 distinct design families for varied needs
- We provide global technical support networks
Services
D Series Phones
D Series offers contemporary hotel telephones with USB charging ports while maintaining compatibility with existing Diamond Series faceplates. These analog corded phones feature programmable service keys and patented voicemail technology. Designed for easy upgrades in existing installations while meeting modern guest expectations for device charging.
Diamond Series
Diamond Series remains the world's most popular hotel phone with over 5 million units in service. This analog telephone features programmable keys and optional speakerphone functionality. Its durable design has made it a hospitality industry standard for 33+ years while maintaining backward compatibility with existing systems.
USB Charging Stations
Universal USB Charging Stations upgrade existing phone systems with dual USB ports. These adhesive-mounted units work with various phone brands without requiring installation modifications. Designed to meet guest demand for multiple device charging while maintaining safety and reliability standards in hotel environments.
VoIP Systems
VoIP-compatible phone systems support both corded and cordless configurations for modern hotel networks. These solutions integrate with IP-based communication infrastructure while maintaining traditional phone functionality. Available across multiple product lines with varying feature sets to match property requirements.
Custom Faceplates
Customizable faceplate solutions allow property branding integration with phone systems. Available with paper or silk-screen plastic options across multiple phone models. Enables hotels to maintain consistent interior design themes while providing functional guest service interfaces.
Questions
What hotel phone models do you offer?
We offer seven design families: Diamond Series, D Series, E Series, I Series, M Series, Nugget Series, and Opal Series with various configurations.
Do your phones support USB charging?
Yes, D Series, M Series, and USB Series products include built-in USB charging ports for guest devices.
Are your phones compatible with VoIP systems?
Yes, we offer VoIP-compatible models across multiple product lines with SIP conformance certifications.
How can I order replacement phones?
Visit our website to order spare or replacement phones through our online portal or contact our sales team directly.
Do you provide technical documentation?
Yes, we offer data sheets, user guides, and programming worksheets available through our support portal.
What warranty do you offer?
We provide standard product warranties with documentation available on our website and through customer support.
