Business Details
37 Years
experience
Emergency
services
Trusted Plumbing & Gas Services in Alexandria, VA
Kramer & Sons Plumbing Service has served Northern Virginia since 1989, providing expert plumbing and gas solutions to residential clients. Founded by Marty and Pam Kramer in Alexandria, the company transitioned leadership to Seth Kramer in 2012, who continues to prioritize customer satisfaction as the core value. With over 36 years of experience, the team of licensed master plumbers and gas fitters handles everything from emergency repairs to full system installations. The company maintains a 100% satisfaction guarantee, backed by a one-year warranty on parts and labor.Recognized with an A+ BBB rating, Kramer and Sons combines technical expertise with personalized service, serving 15,000+ households and completing 2,000+ annual service calls. Their commitment to transparency includes flat-rate pricing and no hidden fees, while their team of three technicians and an apprentice ensures prompt, reliable service. The company also offers referral rewards and maintains strong community ties through its locally owned, family-operated structure.
Services
Drain Cleaning
Water Heater Installation
Gas Line Repair
Sewer Line Services
Sump Pump Repair
Emergency Plumbing
Kitchen/Bath Plumbing
Repiping
Garbage Disposal Services
Gas Appliance Hookups
Details
- Year established: 1989
Highlights and features
- 36 years of local plumbing expertise since 1989
- A+ BBB accredited with 100% satisfaction guarantee
- Free estimates on large plumbing and gas projects
- 24/7 emergency service with licensed master plumbers
- One-year warranties on parts and labor included
Associations and certifications
- Better Business Bureau (A+ Rating)
What people say
10 out of 10
Spotless workspaces
Transparent pricing
Prompt emergency response
Expert technicians
Services
Drain Cleaning
Professional drain cleaning services address clogged sinks, tubs, and sewer lines using advanced techniques. Our technicians prevent water damage by identifying deep clogs through video inspections. Customers appreciate our prompt response and ability to resolve issues like grease blockages in tight spaces.
Water Heater Installation
We install and repair tank and tankless water heaters, specializing in energy-efficient models for larger households. Emergency services replace failed units with same-day appointments. Our technicians explain system options and maintenance requirements to ensure long-term reliability for Alexandria homeowners.
Gas Line Services
Licensed gas fitters handle installations, repairs, and leak detection for residential gas lines. Services include appliance hookups for stoves, dryers, and outdoor grills. Safety protocols follow local codes, with emergency response available for suspected gas leaks requiring immediate evacuation.
Sewer Line Services
Comprehensive sewer line diagnostics and repairs address backups and yard clogs using modern equipment. Technicians perform video inspections to identify root causes before starting repairs. Customers report satisfaction with our thorough problem-solving approach and clean workspaces after service completion.
Emergency Plumbing
Available 24/7 for urgent issues like burst pipes and gas leaks, our emergency team provides rapid response with transparent pricing. Technicians carry essential parts for same-visit fixes. Multiple reviews highlight our after-hours availability and ability to resolve critical plumbing failures efficiently.
People
Seth Kramer
Owner
Third-generation plumber who purchased the company from his parents in 2012 after completing a five-year apprenticeship. Trained five employees who later started their own businesses. Manages daily operations while maintaining hands-on involvement in customer service.
Julio Romero
Senior Technician
Master plumber with 35+ years of experience since joining as an apprentice in 1989. Handles complex repairs and mentors newer technicians. Recognized for technical expertise in challenging installations and emergency situations across Northern Virginia households.
Holly Hoffstot
Office Administrator
Manages scheduling and customer communications, known for prompt appointment coordination even during emergencies like snowstorms. Maintains office operations while providing personalized support to both clients and field technicians.
Pam Kramer
Part-Time Administrator
Co-founder who continues part-time administrative work after retiring from full-time operations. Provides institutional knowledge and maintains the company's customer-first philosophy established during its founding in 1989.
Questions
What plumbing services do you offer in Alexandria?
We provide full-service plumbing including drain cleaning, water heater installation, sewer line repairs, gas line services, sump pump repairs, and emergency plumbing. Our licensed technicians handle both residential repairs and new installations.
Are you available for emergency plumbing repairs?
Yes, we offer 24/7 emergency service for urgent issues like burst pipes, gas leaks, and complete plumbing failures. Our technicians respond promptly to critical situations with no additional after-hours charges.
Do you provide warranties on plumbing work?
All plumbing services include a one-year warranty on parts and labor. Drain cleaning services carry a 30-day warranty. We stand by our 100% satisfaction guarantee to address any post-service concerns.
What areas do you service besides Alexandria?
We serve Northern Virginia including Arlington, Fairfax, Falls Church, Manassas, and Woodbridge. Our service area covers most of the DC metro region for both residential and commercial plumbing needs.
How do you handle pricing transparency?
We use a flat-rate pricing system with no hidden fees. Technicians provide clear estimates before starting work, and our BBB A+ rating reflects our commitment to honest, upfront pricing since 1989.
Reviews (2)
Jennifer Landis
Mar 17, 2026
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We have called Kramer & Sons for several jobs over the years. Their pricing is fair, they are friendly, responsive, and do great work. They offer a one year warranty on their work and make recommendations that benefit the customer, not their bottom line. Highly recommend!
Patty W.
Apr 10, 2025
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They always do a great job and respectful. They've been my go to for my AC replacement and toilet seal fix too. I also feel they are honest about what I need too.
