Business Details
41 Years
experience
Emergency
services
Your Trusted Partner for Security & AV Solutions
Since 1985, Midwest Systems & Services has been dedicated to delivering customized security, sound, and communication solutions for businesses across the United States. Founded in Evansville, Indiana, our company began with a focus on drive-thru intercom systems and background music, evolving into a comprehensive provider of state-of-the-art technology including CCTV, AV systems, digital signage, and mass notification systems. With six strategically located offices and a nationwide network of affiliates, we offer design, installation, and ongoing support tailored to the unique needs of each client. Our team of factory-trained technicians, system engineers, and sales consultants prioritizes responsiveness and expertise, ensuring long-term partnerships built on trust and reliability.Backed by over four decades of experience, we serve industries ranging from quick-service restaurants to corporate facilities, maintaining a commitment to innovation and customer satisfaction. Our 24/7 service model ensures businesses remain operational at all times, while our partnerships with leading brands like Bose, JBL, and QSC guarantee high-quality, durable solutions. With an average client relationship spanning over 20 years, we pride ourselves on understanding industry-specific challenges and delivering measurable results through cutting-edge technology and personalized service.
Services
Drive-Thru Systems
Sound Systems
Surveillance Systems
AV Systems
Digital Signage
Music Systems
Mass Notification
Paging Systems
Alarm Systems
Messaging Systems
Details
- Year established: 1985
Highlights and features
- We offer 40+ years of expertise in security and communication systems.
- Our nationwide affiliate network ensures local support with national resources.
- 24/7 service guarantees uninterrupted business operations.
- We partner with top brands like Bose, JBL, and QSC for reliable technology.
- Custom designs prioritize your business's unique operational needs.
Services
Drive-Thru Systems
Our drive-thru systems enhance order accuracy and speed for quick-service businesses. Using wireless intercom headsets and vehicle loop detectors, we optimize customer interactions while minimizing downtime. Solutions integrate with speed timers and self-guided training tools to improve operational efficiency.
Sound Systems
Custom-designed sound systems deliver optimal acoustics for retail, restaurants, and gyms. We engineer solutions using premium brands like Bose and JBL, ensuring even coverage and clarity while balancing ambient noise and customer experience.
Surveillance Systems
IP-based surveillance systems protect assets and monitor operations with high-resolution cameras and extended video archives. Our installations reduce theft, improve liability management, and offer remote access for real-time monitoring across multiple locations.
Digital Signage
Dynamic digital signage solutions engage customers with HD content, real-time updates, and interactive menus. Systems support marketing campaigns, reduce perceived wait times, and integrate with social media feeds for modern advertising effectiveness.
Mass Notification
Integrated mass notification systems deliver critical alerts via audio, visual, and mobile channels during emergencies. Solutions include weather alerts, active shooter protocols, and facility-wide communication to ensure safety compliance and rapid response.
People
Bob Graper
CEO
Bob Graper leads Midwest Systems & Services with a focus on innovation and client relationships. With decades of industry experience, he drives strategic growth while maintaining the company's founding commitment to quality service and technology leadership.
Sheryl Holtz
President
Sheryl Holtz oversees daily operations and client satisfaction initiatives. Her leadership emphasizes operational excellence and long-term client partnerships, ensuring Midwest Systems maintains its reputation for reliable, cutting-edge solutions.
Harris Douglas
Director of Sales & Operations
Harris Douglas manages sales strategy and project execution. With deep technical expertise, he ensures clients receive tailored solutions that align with evolving business needs and industry standards.
Questions
What industries do you serve?
We specialize in quick-service restaurants, retail, corporate facilities, healthcare, and hospitality, providing tailored security, sound, and communication systems for each sector's unique requirements.
Do you offer nationwide service?
Yes, with offices in Indiana, Kentucky, Ohio, and Arizona, plus a nationwide affiliate network, we deliver design, installation, and support across the United States.
How do you handle emergency service requests?
Our 24/7 support team responds to urgent issues immediately, ensuring minimal downtime for critical systems like drive-thru operations and security monitoring.
Can you integrate existing equipment with new systems?
We assess your current infrastructure to recommend upgrades or hybrid solutions that maximize ROI while incorporating proven technology with modern advancements.
What brands do you work with?
We partner with industry leaders like Bose, JBL, QSC, and Klipsch for audio equipment, along with top surveillance and digital signage manufacturers to ensure quality and compatibility.
