Business Details
25 Years
experience
Emergency
services
Your Trusted IT Partner in Astoria, NY
Founded in 2001, Business Tech Services has established itself as a trusted IT consulting partner for businesses across diverse industries. Our team of certified professionals brings decades of combined experience in network engineering, cybersecurity, and cloud solutions to deliver tailored technology strategies. With industry-recognized certifications including Cisco CCNA, Microsoft MCP, and Novell CNE, we combine technical expertise with practical business understanding to minimize downtime and maximize operational efficiency.Our strategic partnerships with technology leaders like Microsoft and Trendmicro enable comprehensive service offerings, while our client-centric approach ensures solutions align perfectly with organizational goals. Backed by testimonials highlighting 15-minute issue resolution and 24/7 monitoring capabilities, we maintain a proven track record of transforming IT challenges into competitive advantages for both small businesses and enterprise clients.
Services
BTS Monitor
BTS Support
BTS Data Protection
BTS Maintenance
BTS Hosting
BTS Cyber Security
Details
- Year established: 2001
Highlights and features
- Certified experts with 20+ years of IT consulting experience
- Resolve most issues within 15 minutes through proactive monitoring
- 24/7 network security monitoring and threat protection
- Strategic partnerships with Cisco, Microsoft, and Trendmicro
- Customized solutions for retail, finance, healthcare, and professional services
Associations and certifications
- Certified Novell Engineer (CNE)
- Microsoft Certified Professional (MCP)
- Cisco Certified Network Administrator (CCNA)
- A+ Certification
What people say
Great responsiveness
Impeccable response time
Knowledgeable staff
24/7 monitoring
Highly recommend
Services
BTS Monitor
Continuous network and application monitoring ensures optimal performance and security. Our proactive approach prevents issues before they impact operations through real-time evaluation of system efficiency and security protocols. Businesses benefit from uninterrupted workflow and reduced emergency IT incidents.
BTS Cyber Security
24/7 cybersecurity monitoring defends against threats through constant network surveillance. Our certified engineers implement advanced security measures that protect sensitive data from external threats and internal vulnerabilities while maintaining compliance with industry standards.
BTS Data Protection
Secure offsite data backups guarantee business continuity during disasters. Automated cloud storage solutions enable rapid data recovery without information loss, protecting against hardware failures, natural disasters, and cyberattacks through encrypted storage facilities.
BTS Hosting
Cloud application hosting provides remote access to critical business software. We manage hosted platforms including QuickBooks, Sage50, and Exchange Server, ensuring high availability and performance through redundant infrastructure and regular system optimization.
BTS Support
Comprehensive IT support covers virus removal, system optimization, and network administration. Available onsite and remotely, our certified technicians resolve issues across Windows, Mac, and Linux platforms while minimizing business disruption.
People
Jag Sookpaul
President
Founder of Business Tech Services since 2001, Jag Sookpaul leads with 20+ years of IT consulting expertise. His leadership focuses on delivering reliable technology solutions that align with client business objectives through certified engineering teams and strategic partnerships.
Questions
What IT services do you offer for small businesses?
We provide network monitoring, cybersecurity, cloud hosting, and technical support tailored to small business needs with rapid response times.
How quickly do you resolve IT issues?
Most issues get resolved within 15 minutes through our proactive monitoring and certified technicians' swift interventions.
Are your technicians certified?
Our team holds industry certifications including Cisco CCNA, Microsoft MCP, Novell CNE, and CompTIA A+ credentials.
Do you provide 24/7 IT support?
Cybersecurity monitoring operates 24/7 while office support hours are 7am-7pm Monday-Friday with emergency services available.
What industries do you serve?
We support retail, finance, healthcare, professional services, construction, and technology sectors with customized IT solutions.
How do you handle data backup and recovery?
Secure offsite backups with automated cloud storage enable rapid data recovery without information loss during emergencies.
