Business Details
27 Years
experience
Emergency
services
Trusted Data Backup & Recovery Solutions
Remote Data Backups has been a trusted leader in data protection solutions for over 25 years. Our expertise lies in delivering comprehensive backup and recovery services tailored to meet the needs of businesses across diverse industries, including enterprise, SMB, and government sectors. We specialize in partnering with top-tier technology providers like Datto, Kaseya, and Vembu to offer cutting-edge solutions that ensure data integrity and business continuity. Our commitment to excellence is underscored by 24/7 U.S.-based technical support, provided at no additional cost to our clients. We understand the critical importance of safeguarding digital assets and have built our reputation on reliability, innovation, and personalized service.By combining advanced technology with expert support, we empower businesses to protect their data, minimize downtime, and focus on growth. Our dual role as both a distributor and managed service provider positions us uniquely to serve both partners and end-users with tailored solutions. With mirrored data centers and scalable cloud services, we adapt to evolving IT environments while maintaining the highest standards of security and compliance. Our team's deep industry knowledge and dedication to client success have earned us recognition as a trusted partner in data protection. Whether supporting IT departments or enabling MSPs to expand their offerings, we remain committed to delivering value through proven, cost-effective solutions.
Services
Data Backup
Disaster Recovery
SaaS Backup
Cloud Backup
Server Backup
Bare-Metal Recovery
Hyper-V Backup
VMware Backup
Azure Backup
Unified Backup
Details
- Year established: 1999
Highlights and features
- We offer 25+ years of specialized expertise in data protection solutions.
- Our team provides free 24/7 U.S.-based technical support for all clients.
- We deliver cost-effective, proven recovery solutions tailored to diverse IT environments.
- We serve both public and private sectors with award-winning technology and support.
- We partner with industry leaders like Datto, Kaseya, and Vembu for reliable solutions.
Services
SaaS Backup
Our SaaS Backup solutions protect critical data stored in platforms like Microsoft 365, Google Workspace, and Dropbox. Designed for businesses relying on cloud applications, this service ensures continuous data protection through automated backups and rapid recovery. With tailored configurations for varying IT environments, we help organizations maintain compliance and mitigate risks associated with data loss in software-as-a-service ecosystems.
Disaster Recovery
Disaster Recovery solutions provide business continuity through bare-metal recovery, virtual machine backups, and cloud spin-up capabilities. Our services protect physical and virtual servers, enabling rapid restoration of operations after system failures. Using mirrored data centers and hybrid cloud infrastructure, we minimize downtime for enterprises requiring robust protection against data loss from hardware failures, cyberattacks, or natural disasters.
24/7 Technical Support
We provide free 24/7 U.S.-based technical support for all backup and recovery services. Our team assists with remote troubleshooting, emergency recovery processes, and configuration guidance. This round-the-clock availability ensures businesses can resolve critical data protection issues immediately, reducing operational disruptions while maintaining compliance with industry-specific data retention requirements.
Cloud Backup
Cloud Backup services offer secure, scalable data protection for servers, PCs, and enterprise applications. Our solutions combine local and cloud storage for fast recovery while maintaining offsite redundancy. Designed for hybrid IT environments, these services support continuous file-level backups, centralized management, and compliance-ready storage across multiple geographic data centers to ensure data availability and regulatory adherence.
Partner Program
Our Partner Program enables managed service providers to expand their data protection offerings with zero upfront costs. Partners gain access to recurring revenue streams through backup licensing, technical support, and commission-based sales. We provide training, marketing resources, and dedicated support to help IT service providers integrate reliable backup solutions into their existing service portfolios.
Questions
What data backup solutions do you offer for Microsoft 365?
We provide Datto SaaS Backup and SaaS Defense solutions specifically designed to protect Microsoft 365 data including emails, documents, and collaboration tools with automated backups and rapid recovery.
Do you support both cloud and on-premises backup requirements?
Yes, our solutions combine local and cloud backups with mirrored data centers, supporting hybrid environments through unified backup systems for servers, virtual machines, and endpoint devices.
How does your disaster recovery service work?
Our BCDR solutions offer bare-metal recovery, virtual machine backups, and cloud spin-up capabilities to restore operations within minutes using Datto SIRIS and ALTO appliances with 24/7 technical support.
What support options are available?
We provide free 24/7 U.S.-based technical support through phone assistance, remote sessions, and online ticketing with guaranteed response times under one business day for all backup and recovery issues.
Can MSPs join your partner program without upfront costs?
Yes, our partner program offers zero upfront fees with recurring commissions, providing MSPs access to backup licensing, technical resources, and marketing support to expand their service offerings.
Do you offer trial periods for your backup solutions?
We provide free trials for Datto, LiveVault, and Vembu solutions allowing businesses to test backup configurations and recovery processes before committing to full implementation.
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