Business Details
Emergency
services
Pittsburgh Computer Repair Experts
Since our founding, we have dedicated ourselves to delivering exceptional technical support to homes and small businesses across the Pittsburgh region. With over 25 years of combined experience among our team members, we bring a wealth of knowledge in computer repair, network setup, and digital security solutions. Our commitment to customer education ensures clients not only receive immediate fixes but also gain the skills to maintain optimal system performance. We pride ourselves on personalized service, arriving equipped with the tools and expertise needed to resolve issues efficiently. Our technicians specialize in malware removal, device security audits, and customized training programs tailored to individual needs.By focusing on transparency and client empowerment, we have built a reputation for reliability and trustworthiness. Our web development team creates tailored online presences, from simple websites to complex e-commerce platforms. Through consistent service excellence, we have served over 20,000 customers while maintaining a strong local presence. Our guarantee of customer satisfaction reflects our confidence in the quality of our work. Whether addressing urgent technical failures or implementing preventive security measures, we remain committed to delivering solutions that meet evolving technological demands.
Services
Computer Repair
Malware Removal
Web Design
Data Recovery
Network Setup
Device Security
Technical Training
Highlights and features
- We offer 25+ years of combined technical expertise across enterprise and consumer IT support.
- Our team provides on-site service with all necessary tools for immediate problem resolution.
- We include personalized training with every service call to prevent future technical issues.
- Our technicians specialize in both hardware/software repair and comprehensive security audits.
- We guarantee customer satisfaction with transparent pricing and no hidden fees.
What people say
Very prompt and accommodating
Extremely knowledgeable
Personalized training
Guarantee satisfaction
Teach prevention methods
Services
Computer Repair
Our technicians diagnose and fix hardware/software issues for desktops and laptops. We perform upgrades, component replacements, and system optimizations to restore functionality. With immediate on-site service, we minimize downtime while ensuring long-term performance improvements through preventive maintenance recommendations.
Malware Removal
We eliminate viruses, spyware, and ransomware from infected systems using specialized tools. Our process includes complete system scans, threat removal, and security reinforcement. We provide post-cleanup training to help clients avoid future infections through safe browsing practices and proper software updates.
Web Design
Our developers build custom websites ranging from simple portfolios to e-commerce platforms. We implement responsive designs, content management systems, and SEO optimization. With five years of experience in digital marketing, we create web presences that enhance business visibility and customer engagement through modern design principles.
Data Recovery
We recover lost data from crashed drives and ransomware-encrypted systems. Our specialists use advanced tools to retrieve documents, photos, and critical business files. We implement backup solutions to prevent future data loss and provide guidance on secure storage practices for both personal and business clients.
Network Setup
We install and optimize wired/wireless networks for homes and offices. Our services include router configuration, network security setup, and performance optimization. We troubleshoot existing networks to improve speed and reliability while ensuring proper device connectivity across all client locations.
People
Andy Wallace
Senior Technician
With 25 years of IT experience, Andy specializes in computer support from enterprise systems to consumer devices. He joined Computer House Call in 2011 after working at Dell, bringing extensive technical expertise and customer service skills to our team.
Jay Armstrong
Founder
As founder with 29 years in the computer industry, Jay has led Computer House Call since its inception. Holding an MBA from SUNY Binghamton, he combines business strategy with technical expertise to ensure quality service delivery across all client interactions.
Stephan Bartling
IT Consultant
Stephan offers 40 years of computer experience, including 15 years as IT Director at St. Stephen's Church. He specializes in personalized computer setup, training, and maintenance, providing both onsite and remote support solutions for our clients.
Matt Harris
Field Consultant
Since joining in 2003, Matt has developed into a trusted field consultant. Known for his attention to detail, he maintains a loyal customer base through personalized service and technical expertise in both hardware and software solutions.
Ben Bartling
Tech Specialist
A tech enthusiast since childhood, Ben specializes in computer repair and smart home integration. With experience in graphic design and photography, he provides comprehensive technical solutions while maintaining a client-focused approach to problem-solving.
Questions
What areas do you service?
We serve Allegheny, Beaver, Washington, Butler, and Westmoreland counties with on-site technical support.
Do you offer emergency services?
Yes, we provide urgent computer repair services during our regular operating hours.
What payment methods do you accept?
We accept major credit cards, cash, and business checks for our technical services.
Are your technicians certified?
Our team holds industry certifications and maintains ongoing technical training for current technology standards.
Do you provide service guarantees?
We guarantee customer satisfaction and will return to resolve any unresolved issues at no additional cost.
What are your operating hours?
We're available Monday-Friday 7am-10pm, Saturday 8am-10pm, and Sunday by appointment.
