Business Details
16 Years
experience
All-in-One Pool Service Software Solution
Wise Software & Computer Prods is a leading provider of innovative pool service and retail software solutions. Founded in 2010, we empower pool service businesses with cutting-edge technology to streamline operations, enhance customer experiences, and drive profitability. Our team combines over 35 years of industry expertise with a commitment to continuous innovation, delivering intuitive tools that replace legacy systems. We specialize in all-in-one platforms integrating scheduling, billing, inventory, and POS systems, tailored for both small businesses and enterprises. Our software features mobile accessibility, real-time updates, and seamless integrations with third-party services like Pool360 and Global Payments.We prioritize user-centric design, offering customizable themes and offline capabilities for field technicians. Our mission is to simplify complex workflows while maintaining robust functionality, ensuring clients can focus on growth rather than administrative burdens. With scalable pricing models and 24/7 support, we cater to evolving business needs across multiple locations. Our dedication to client success is reflected in our evolving feature set, driven by direct customer feedback and industry trends.
Services
Pool Service Software
Retail POS System
Automated Billing
Inventory Management
Mobile App Integration
Details
- Year established: 2010
Highlights and features
- Over 35 years of combined experience in pool service software development
- Mobile-first platform with offline capabilities and real-time syncing
- Integrated payment processing with Global Payments and Xplor
- Customizable POS system designed for service-focused retailers
- Scalable pricing plans supporting multi-location operations
Services
Pool Service Software
Our pool service software streamlines route scheduling, work order management, and technician dispatching. It automates billing cycles, tracks customer service history, and integrates with accounting tools. The platform supports real-time updates for field technicians, enabling efficient job completion and customer communication.
Retail POS System
This POS system handles inventory tracking, customer loyalty programs, and multi-device transactions. It supports product recommendations, substitute item identification, and electronic receipt delivery. The interface works across iOS, Android, and Windows devices for consistent retail operations.
Automated Billing
Automated billing features include recurring invoices, stored payment methods, and instant customer payments. The system generates estimates that convert to invoices and supports convenience fees for online transactions. Integration with accounting tools ensures accurate financial reporting.
Inventory Management
Track inventory levels across warehouses and service vehicles with real-time updates. The system connects with distributor pricing data and supports product relationship mapping for substitute items. Integration with Pool360 ensures accurate equipment tracking.
Mobile App Integration
Mobile capabilities allow technicians to create service reports, process payments, and update schedules offline. Real-time syncing maintains data consistency across devices. The app provides customer portals for billing history access and payment processing.
Questions
What features are included in the base service package?
The base package includes unlimited devices, customer records, photo storage, billing management, accounting tools, inventory tracking, and expansive reporting systems.
Can I add retail functionality to my service plan?
Yes, the retail module can be added for brick-and-mortar locations at $49.99/month per site, requiring at least one service user license.
Does the software integrate with payment processors?
Our platform integrates with Global Payments and Xplor for secure in-store, online, and financing options without requiring additional gateways.
Is there a mobile app for field technicians?
Yes, our mobile app supports offline operations with real-time syncing, enabling technicians to manage work orders, payments, and customer communications from any device.
How does the inventory management system work?
The system tracks products across warehouses and service trucks, provides real-time cost updates from distributors, and supports product relationship mapping for substitute items.
What support options are available?
We offer unlimited support with all plans, including technical assistance, user permission management, and integration help with Pool360 and Heritage+ systems.
