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Business Details
26 Years
experience
Your Trusted IT Partner in Fayetteville, NC
Since 2000, ARC Consulting Group has been a trusted IT partner for North Carolina businesses, combining 50+ years of collective expertise with a service-first culture. Our veteran-owned company specializes in proactive IT management, cybersecurity, and system optimization, ensuring clients focus on growth while we handle technical complexities. With a team of highly competent technicians, we deliver tailored solutions including network monitoring, data protection, and cloud integration.

Our NetSure umbrella services guarantee business continuity through rapid recovery and secure infrastructure. Rooted in Fayetteville, we serve local communities while maintaining global technical standards. Our founder's Air Force background in network security informs our disciplined approach to client challenges. We prioritize transparency, innovation, and personalized support, treating every client's IT environment as our own critical mission.
Services
IT Infrastructure IT Management IT Optimization Cybersecurity Cloud Solutions Data Analytics Network Monitoring Disaster Recovery Microsoft 365 Optimization Virtual CIO Services
Details
  • Year established: 2000
Highlights and features
  • 50+ years of combined IT expertise since the dotcom era
  • Veteran-owned with Air Force network security background
  • Proactive monitoring prevents costly system failures
  • Locally based serving North Carolina communities
  • NetSure services guarantee data protection and rapid recovery
Services
IT Infrastructure
We design and maintain robust IT infrastructures tailored to business needs. Our solutions ensure seamless connectivity across desktops, laptops, firewalls, and networking systems. With proactive monitoring, we prevent downtime while optimizing performance for growing organizations.
Cybersecurity
Our comprehensive security solutions protect businesses from cyber threats. Implementing advanced firewall configurations and continuous monitoring, we create defense layers tailored to regulatory requirements. NetSure services guarantee data integrity and rapid response to potential breaches.
IT Optimization
We streamline IT operations to maximize productivity. Through software automation and workflow analysis, we eliminate inefficiencies while improving system performance. Our solutions transform IT budgets from cost centers to growth enablers for North Carolina businesses.
Disaster Recovery
NetSure ARChive ensures secure data storage with rapid recovery capabilities. We implement backup solutions that minimize data loss risks while guaranteeing business continuity. Our proven protocols restore operations swiftly following unexpected system failures or cyber incidents.
Virtual CIO Services
We provide strategic technology guidance aligned with business goals. Our experts assess infrastructure needs, implement growth-focused solutions, and ensure technology investments deliver measurable ROI for small to mid-sized organizations.
People
Adam Coon
Founder
Former Air Force network security leader with 29 years technical experience. Designed global military network solutions before founding ARC in 2000. UNC Pembroke graduate with two decades of commercial IT expertise.
Questions
What IT services do you specialize in?
We focus on infrastructure management, cybersecurity, system optimization, cloud solutions, and disaster recovery tailored to small and mid-sized businesses.
Do you serve businesses outside North Carolina?
While our physical office serves North Carolina communities, we provide remote IT support to clients nationwide through secure virtual solutions.
How does your proactive monitoring work?
Our 24/7 system monitoring identifies potential issues before they impact operations, with automated fixes and immediate technician intervention when needed.
What cybersecurity protections do you offer?
We implement enterprise-grade firewalls, continuous threat detection, data encryption, and compliance-focused security protocols customized to your industry requirements.
How quickly can you respond to IT emergencies?
Our standard response time is under 15 minutes for critical issues, with priority support for businesses using our NetSure service level agreements.