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22 Years
experience
Emergency
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Trusted Carpet & Upholstery Cleaning Services in Fayetteville, NC
Founded in 2004, New Again Carpet Cleaning is a Service-Disabled Veteran-Owned Small Business dedicated to delivering premium cleaning solutions in Fayetteville, NC. Our team holds IICRC and CMI certifications, ensuring industry-leading expertise in carpet, upholstery, and commercial cleaning. We prioritize eco-friendly practices, using non-toxic products and advanced techniques that align with OSHA safety standards.

Recognized by the Better Business Bureau and local business associations, we combine veteran discipline with personalized service to meet residential and commercial needs. Our commitment to quality is reinforced by a 30-day satisfaction guarantee and 24-hour emergency response, reflecting our core values of reliability, transparency, and community trust.
Services
Carpet Cleaning Upholstery Cleaning Air Duct Cleaning Janitorial Services Interior Painting Emergency Water Extraction
Details
  • Year established: 2004
Highlights and features
  • Veteran-owned with 20+ years of local expertise
  • IICRC-certified technicians for industry-standard service
  • Eco-friendly, non-toxic cleaning products
  • 24-hour emergency response available
  • 30-day satisfaction guarantee
Associations and certifications
  • IICRC
  • Better Business Bureau
  • SDVOSB
What people say
Professional staff Eco-friendly methods 24-hour response Satisfaction guarantee Veteran-owned
Services
Carpet Cleaning
Our IICRC-certified technicians use advanced extraction methods to remove deep-seated dirt and stains. We employ eco-friendly solutions safe for families and pets, ensuring quick drying times. Regular maintenance extends carpet lifespan while improving indoor air quality for residential and commercial spaces.
Upholstery Cleaning
Professional cleaning for sofas, chairs, and vehicle interiors using non-toxic solutions. Our process removes allergens and stains while preserving fabric integrity. Ideal for maintaining hygiene in high-traffic areas of homes and businesses.
Air Duct Cleaning
Comprehensive cleaning of HVAC systems to eliminate dust, mold, and contaminants. Improves air quality and system efficiency for residential and commercial properties. Performed by trained technicians with specialized equipment.
Janitorial Services
Customizable cleaning plans for offices, schools, and facilities. Includes surface sanitization, floor maintenance, and restroom cleaning. Scheduled to minimize business disruption while maintaining hygiene standards.
Interior Painting
Residential and commercial interior painting using low-VOC Sherwin Williams products. Services include surface preparation, trim work, and multi-color applications. Ensures durable, professional finishes that enhance property aesthetics.
People
Jeffrey Houghton
Co-Owner
Service-disabled veteran with 20+ years in the cleaning industry. Oversees operations and safety compliance, ensuring OSHA standards are met. Committed to community service through Fayetteville Chamber of Commerce involvement.
Lisa Houghton
Co-Owner
Co-founder managing client relations and service customization. Focuses on eco-friendly practices and employee training. Recognized for excellence in customer satisfaction and business ethics within local business networks.
Questions
What areas do you service?
We serve Fayetteville, Cumberland County, and surrounding North Carolina areas for residential and commercial cleaning needs.
Are your cleaning products safe for pets and children?
Yes, we use non-toxic, eco-friendly solutions that are safe for families and pets, including low-VOC paints for interior projects.
Do you offer emergency cleaning services?
Yes, we provide 24-hour emergency response for water damage, sewage extraction, and urgent sanitization needs.
What certifications do your technicians hold?
Our team maintains IICRC and CMI certifications, with ongoing training in OSHA-compliant safety procedures.
How often should carpets be professionally cleaned?
We recommend annual cleaning for residential spaces and more frequent maintenance for high-traffic commercial properties.
Do you guarantee your work?
Yes, we offer a 30-day satisfaction guarantee and will re-clean any unsatisfactory areas at no extra cost.