Business Details
50+ Years
experience
Your Trusted Jewelry Store in Flint, MI
Gaines Jewelry has been serving the Flint community for nearly six decades, establishing itself as a trusted name in fine jewelry. Founded by Bob Gaines as a watch repair shop, our business has evolved while maintaining core values of craftsmanship and customer care. We employ three in-house goldsmiths and GIA-trained appraisers to provide comprehensive services including jewelry repair, custom design, and insurance appraisals. Our commitment to quality extends to our retail offerings, featuring renowned designers like Allison-Kaufman and Pandora. We offer complimentary jewelry cleaning and inspection services, ensuring lasting value for every purchase.Our financing options make luxury accessible, with flexible payment plans available for qualified buyers. Through generations, we've maintained a focus on personalized service, treating each customer's jewelry needs with professional expertise. Our store houses a diverse collection spanning engagement rings, wedding bands, and fashion jewelry to suit every taste and occasion. We specialize in creating one-of-a-kind pieces through our custom design process, guiding clients from concept to completion. As a locally owned business, we take pride in our community reputation and dedication to exceeding customer expectations.
Services
Custom Jewelry Design
Jewelry Repair
Watch Repair
Insurance Appraisals
Diamond Sales
Engagement Rings
Earrings
Necklaces
Bracelets
Wedding Bands
Details
- Year established: 1965
Highlights and features
- We employ three in-house goldsmiths for expert jewelry repairs
- Our GIA-trained appraisers provide certified valuation services
- 60 years of combined experience in the jewelry industry
- Free jewelry cleaning and inspection services available
- Custom design process with professional guidance from concept to completion
Associations and certifications
- GIA
What people say
Exceptional service
Quality craftsmanship
Knowledgeable staff
Competitive pricing
Prompt repairs
Services
Custom Jewelry Design
Our expert designers collaborate with clients to create unique jewelry pieces tailored to individual preferences. Using advanced CAD technology and traditional craftsmanship, we transform concepts into reality. Each custom project receives personalized attention from initial consultation through final production.
Jewelry Repair
We offer comprehensive repair services for all jewelry types, performed by skilled goldsmiths in our on-site workshop. Services include resizing, stone setting, soldering, and restoration of heirloom pieces. Most repairs completed within 7-10 business days with express options available.
Insurance Appraisals
GIA-certified appraisers provide detailed documentation for insurance purposes, using industry-standard valuation methods. Each appraisal includes high-resolution imaging, gemstone analysis, and current market value assessments. Completed within 3-5 business days.
Watch Repair
Our watchmakers service both modern and vintage timepieces, including battery replacements, movement overhauls, and water resistance testing. We maintain original manufacturer parts for major brands and offer a 12-month warranty on all repairs.
Financing Options
We provide flexible financing solutions through major credit providers, with approval available in minutes. Options include 0% APR for qualified buyers and extended payment terms up to 60 months. No prepayment penalties apply.
People
Bob Gaines
Founder
Established the business in 1965 as a watch repair shop, expanding into full-service jewelry over six decades. Recognized locally for exceptional craftsmanship and community involvement. Continues to influence store operations and customer service standards.
Questions
Do you offer custom jewelry design services?
Yes, our custom design team works with clients to create unique pieces using CAD technology and traditional craftsmanship. The process includes multiple design revisions and material selections.
What jewelry repair services do you provide?
We handle all repair types including resizing, stone replacement, clasp repairs, and antique restoration. Most common repairs completed within 7-10 business days with express options available.
Are your appraisals accepted by insurance companies?
Our GIA-certified appraisers follow industry standards accepted by major insurance providers. Each appraisal includes detailed documentation and digital imaging for insurance submission.
What financing options are available?
We offer 0% APR financing for qualified buyers, extended payment terms up to 60 months, and instant approval through major credit providers. No prepayment penalties apply.
Do you service watches purchased elsewhere?
Yes, our watchmakers service all brands regardless of purchase location. Services include battery replacement, movement overhaul, and water resistance testing using original manufacturer parts.
What are your store hours?
We're open Monday through Saturday from 9:30 AM to 5:30 PM. Our store is closed on Sundays but offers 24/7 online browsing with in-store pickup options.
Videos
