Business Details
50+ Years
experience
Your Trusted Source for Jewelry Tools & Supplies
Otto Frei has been a trusted name in the jewelry industry since 1947, dedicated to providing professionals and hobbyists with high-quality tools, materials, and educational resources. Our extensive product lineup includes precision instruments, gemstones, metals, and specialized equipment designed to meet the evolving needs of jewelry artisans. With a focus on innovation and reliability, we support craftsmanship through curated solutions and partnerships with leading brands.Our commitment to customer success is reflected in our Jewelry School, bulk discount programs, and global shipping capabilities. As a family-owned business, we prioritize personalized service, technical expertise, and continuous improvement to empower creators worldwide.
Services
Jewelry Education
Tool Sales
Gemstone Supply
Metal Stock
Finishing Equipment
Details
- Year established: 1947
Highlights and features
- We offer over 75 years of specialized jewelry industry expertise
- Our Jewelry School provides hands-on educational resources for artisans
- We guarantee free shipping on all orders over $250
- We accept secure payments through Shop Pay
- We deliver fast worldwide shipping via UPS
Services
Jewelry Education
Our Jewelry School offers comprehensive educational programs for both beginners and experienced artisans. Through hands-on workshops and instructional resources, we teach metalworking techniques, stone setting, and design principles. Students gain access to industry-standard tools and expert guidance to develop professional skills in jewelry creation.
Gemstone Supply
We provide a wide selection of genuine and lab-created gemstones for jewelry making. Our inventory includes faceted stones, cabochons, and specialty cuts meeting various design requirements. All materials are sourced for quality and consistency to ensure optimal results in finished jewelry pieces.
Precision Tools
Our specialized tools cater to every jewelry-making process from casting to polishing. We offer engraving machines, sawing equipment, and stone-setting tools engineered for accuracy and durability. These instruments meet professional standards while remaining accessible to hobbyist creators.
Metal Stock
We supply precious metal forms including silver sheets, gold-filled findings, and wire stock for jewelry construction. Our materials come in various gauges and configurations to support diverse fabrication techniques while maintaining structural integrity in finished pieces.
Finishing Equipment
Our finishing solutions include polishing wheels, compounds, and ultrasonic cleaners for professional results. These systems enable precise surface refinement and detailing across metal and stone components, ensuring high-quality presentation in completed jewelry items.
Questions
What shipping options are available?
We offer free standard shipping on orders over $250 within the US. International shipments are processed through UPS with delivery tracking.
Do you provide educational resources?
Yes, our Jewelry School offers instructional programs covering metalworking, stone setting, and design techniques for all skill levels.
What payment methods do you accept?
We accept major credit cards and offer secure checkout through Shop Pay for convenient transactions.
Are bulk discounts available?
Yes, we provide volume pricing on select products with automatic discounts applied during checkout for qualifying purchases.
What is your return policy?
Unopened items may be returned within 30 days of delivery. Custom orders and used tools are non-returnable as specified in our policy.
Do you sell precious metal supplies?
Yes, we carry silver, gold-filled, and specialty metal forms including sheets, wires, and findings for jewelry fabrication.
