Business Details
30 Years
experience
Emergency
services
Your Trusted IT Partner in Abilene, TX
Your Way Computer Tech Team has been delivering comprehensive IT solutions since 1996, founded by Andrew Way in Abilene, Texas. With over 29 years of experience, we serve 17 Texas counties and international clients, offering managed IT services, network security, and data backup solutions. Our team of CJIS-cleared technicians prioritizes proactive maintenance to minimize downtime while providing personalized support for businesses and residential clients. We specialize in streamlining IT operations through automation frameworks and cloud technologies, ensuring clients maintain secure, up-to-date systems.Our commitment to ethical practices and customer satisfaction has earned us long-term relationships with businesses across industries, including those with sensitive data requirements. We combine technical expertise with a client-first approach, offering flexible service contracts and emergency response capabilities to meet diverse technology needs.
Services
Managed IT Services
Computer Repairs
Network Security
Backup Solutions
Cloud Services
Details
- Year established: 1996
Highlights and features
- 29+ years of proven IT expertise serving Texas and international clients
- All technicians are Texas CJIS Criminal Justice Information Systems cleared
- 24/7 managed IT services with proactive system monitoring
- Global service capabilities supporting clients in 17 Texas counties and abroad
- Free initial needs assessment and customized IT solutions
Associations and certifications
- CJIS (Criminal Justice Information Systems)
What people say
Knowledgeable, fair and professional
Peace of mind
Prompt friendly service
Reasonable price
Security expertise
Services
Managed IT Services
Our Total Managed Services (TMS) provides 24/7 proactive IT management for businesses. This includes network monitoring, automated patch management, remote support, and comprehensive system maintenance. Our CJIS-cleared technicians ensure continuous operation through real-time threat detection and scheduled maintenance windows that minimize business disruption while maintaining optimal system performance.
Computer Repairs
We offer onsite and walk-in repair services for Windows, Mac, and Linux systems. Our certified technicians handle hardware replacements, software troubleshooting, and data recovery from failed drives. With both in-house diagnostics and clean room partnerships for complex cases, we provide fast turnaround times for business-critical devices while maintaining strict data security protocols.
Network Security
Our security solutions include firewall management, intrusion detection, and 256-bit encrypted remote access. We implement proactive threat monitoring, real-time antivirus protection, and regular security audits to identify vulnerabilities. Our CJIS-compliant systems meet strict criminal justice information standards while protecting sensitive business and personal data across local and cloud environments.
Backup Solutions
We provide hybrid backup solutions combining on-premise hardware with cloud redundancy. Our managed backup services include automated scheduling, media rotation planning, and disaster recovery testing. For critical data loss situations, we offer evaluation services to recover information from damaged drives using specialized recovery techniques and clean room partnerships when necessary.
Cloud Services
Our cloud solutions include off-site data storage, virtual server hosting, and remote access infrastructure. We implement secure cloud backups integrated with local systems for redundancy. Our services support business continuity through cloud-based network monitoring, software-as-a-service platforms, and hybrid cloud environments that combine the flexibility of cloud computing with the control of on-premise systems.
People
Andrew Way
Owner
Founder of Your Way Computer Tech Team since 1996, Andrew Way established the company while attending Abilene Christian University. A veteran with over 29 years of IT experience, he built the business from a single consultant to a multi-technician team serving Texas and international clients while maintaining personal oversight of client relationships and service quality.
Questions
What IT services do you offer for businesses?
We provide managed IT services, network security, computer repairs, cloud solutions, data backup, and 24/7 technical support for businesses of all sizes.
Do you offer emergency IT support?
Yes, we provide same-day emergency response for TMS clients and have after-hours support options available through our service packages.
How do your backup solutions work?
We offer hybrid backup solutions combining on-premise hardware with cloud storage, including automated scheduling, media rotation planning, and disaster recovery testing.
Are your technicians certified?
All our technicians are Texas CJIS Criminal Justice Information Systems cleared and maintain current certifications in network security and IT management.
What areas do you service?
We serve 17 Texas counties from our Abilene headquarters and provide international support through remote services and partner networks.
How much do your managed IT services cost?
Our Total Managed Services start at $35/month, with customized pricing based on specific business requirements and system complexity.