Business Details
Handmade Gourmet Chocolates in Jackson, MI
Established in 1900, Gilbert Chocolates has dedicated over a century to crafting premium gourmet chocolates in Jackson, Michigan. Founded by John O. Gilbert, our company remains committed to using the finest ingredients and traditional methods to create handmade chocolates, truffles, and fudge. We prioritize quality by avoiding preservatives and paraffin, ensuring every product delivers exceptional texture and taste. With two retail locations and nationwide shipping, we offer curated gift packages, seasonal specialties, and corporate gifts, all presented in elegant gold boxes that reflect our heritage.Our partnerships with select resellers and free factory tours reinforce our dedication to transparency and excellence. Customer feedback drives innovation, inspiring unique creations like chocolate-covered bacon and cayenne pepper pecan clusters. From online orders to in-store experiences, we ensure meticulous packaging and flat-rate shipping to preserve freshness. Recognized for our excellence, we continue to uphold the standards set by our founder, providing a first-class chocolate experience rooted in tradition and quality.
Services
Gourmet Chocolates
Gift Packages
Factory Tours
Custom Chocolates
Handmade Fudge
Details
- Year established: 1900
Highlights and features
- We have over 125 years of experience crafting premium chocolates.
- Our recipes use paraffin-free ingredients with no preservatives.
- We offer free factory tours showcasing our traditional chocolate-making process.
- We provide nationwide shipping with insulated packaging for freshness.
- Our innovative flavors combine classic techniques with modern creativity.
What people say
Best chocolate ever
Exceeds Godiva
Perfect gift
Delicious gourmet chocolates
Taste divine
Services
Gourmet Chocolates
Our gourmet chocolates are handcrafted using time-honored techniques and premium ingredients. Each piece, from creamy truffles to rich Panama Creams, is made without preservatives to ensure authentic flavor. Customers appreciate the variety of milk, dark, and seasonal options, all designed to deliver a luxurious tasting experience.
Gift Packages
We offer curated gift packages for holidays, corporate events, and special occasions. Options include gold boxes with assorted chocolates, themed pyramids, and custom bundles. Each package combines quality chocolates with elegant presentation, making them ideal for gifting. Nationwide shipping ensures timely delivery of fresh, carefully insulated chocolates.
Factory Tours
Free factory tours provide insight into our chocolate-making process, from historical equipment to modern techniques. Guests observe live demonstrations of toffee-making and chocolate enrobing, with tastings included. Tours highlight our commitment to preserving tradition while innovating new flavors, offering an educational and engaging experience for all ages.
Custom Chocolates
Custom chocolate options allow clients to create tailored assortments or branded corporate gifts. Choose from a range of fillings, coatings, and packaging styles to suit individual preferences or business needs. Our team ensures each custom order reflects the same quality and attention to detail as our standard products.
Handmade Fudge
Handmade fudge is crafted in small batches using rich ingredients for a smooth, indulgent texture. Flavors range from classic peanut butter to unique combinations like cayenne pepper pecan. Available by weight in retail stores, our fudge is a customer favorite for its consistent quality and bold taste.
Questions
Does Gilbert Chocolates offer shipping?
Yes, we provide nationwide shipping with insulated packaging to ensure freshness. Orders are shipped via flat-rate options.
Are the chocolates made with preservatives?
No, our recipes use paraffin-free ingredients with no preservatives to maintain authentic taste and quality.
Can I take a factory tour?
Yes, free factory tours are available at 10 am on Tuesdays. Reservations are recommended for groups.
What payment methods are accepted?
In-store purchases accept credit/debit cards. Online orders support major digital payment platforms.
Do you have seasonal chocolate flavors?
Yes, we offer seasonal specialties like holiday-themed gift boxes and limited-edition flavor combinations.
Can I return chocolate products?
Due to food safety regulations, returns are not accepted. Contact us immediately for damaged orders.