Business Details
32 Years
experience
Expert European Auto Repair & Maintenance in Ann Arbor, MI
Since 1994, Orion Automotive Services has specialized in European and import vehicle maintenance and repair. Our team of certified technicians combines decades of experience with state-of-the-art diagnostic tools to deliver precise, reliable service. We prioritize personalized care, transparent communication, and community engagement, fostering long-term relationships with clients who value expertise and integrity.Our commitment to quality is reflected in our use of OEM parts, adherence to manufacturer specifications, and a customer-centric approach that emphasizes convenience through contactless service options. Recognized as Ann Arbor's trusted alternative to dealerships, we maintain a welcoming environment where automotive care meets local art and culture.
Services
AC Repair
Brake Repair
Check Engine Light
Oil Change
Scheduled Maintenance
Suspension Repair
Transmission Repair
Wheel Alignment
Details
- Year established: 1994
Highlights and features
- Personalized service plans tailored to your vehicle's needs
- Accurate diagnostics using dealership-grade equipment
- Friendly, transparent communication throughout the repair process
- Contactless drop-off and digital payment options available
- Community-focused business supporting local charities and events
What people say
Great service and friendly staff
Customer for life
Thorough and communicative
Car feels new
Recommended without hesitation
Services
Scheduled Maintenance
Our scheduled maintenance ensures European vehicles operate at peak performance. We follow manufacturer guidelines for oil changes, fluid checks, brake inspections, and component replacements. Using premium-grade oils and OEM filters, we extend vehicle longevity while maintaining warranty compliance. Our technicians document all service intervals to keep your car running smoothly.
Brake Repair
We specialize in complete brake system diagnostics and repairs for European models. Services include pad/rotor replacement, ABS troubleshooting, and hydraulic system maintenance. Our technicians use precision tools to measure wear and restore braking efficiency. We prioritize safety by addressing issues like uneven wear, fluid leaks, and warning light diagnostics with immediate attention.
AC Repair
Our AC specialists diagnose and repair cooling system failures in European vehicles. We perform refrigerant recharges, compressor diagnostics, and vent system cleanings. Using specialized equipment, we identify leaks and replace faulty components like expansion valves or condensers. Our repairs restore cabin comfort while preventing compressor damage from low refrigerant levels.
Engine Diagnostics
We use advanced diagnostic tools to identify engine issues in European cars. Our process includes ECU code reading, sensor testing, and compression analysis. Technicians address problems like misfires, reduced power, or unusual noises through targeted repairs. We provide detailed explanations of fault codes and recommended actions to restore optimal engine performance.
Wheel Alignment
Our alignment services correct steering and suspension angles to factory specifications. Using computerized equipment, we adjust camber, caster, and toe settings for even tire wear and precise handling. We combine alignment with tire rotation and balance services to maximize tread life and ensure safe, stable driving dynamics for European vehicles.
People
Rich Cox
Owner
With 25 years leading Orion Automotive, Rich Cox focuses on personalized service and technical excellence. He oversees operations while maintaining hands-on involvement in complex repairs, ensuring every customer receives dealership-level expertise in a community-focused environment.
Tim Pott
Porsche Specialist
Tim brings extensive Porsche expertise to Orion Automotive. His 20+ years of experience cover performance diagnostics and precision repairs, ensuring optimal function for high-end European vehicles while maintaining their driving character and mechanical integrity.
Michael Miller
Service Consultant
Michael handles client services with 15+ years in luxury vehicle maintenance. His dealership background ensures thorough understanding of manufacturer requirements, helping customers navigate service needs while maintaining transparent communication throughout the repair process.
Jason Ferrer
Parts Specialist
Jason manages parts procurement with 23 years at Howard Cooper VW/Audi. His expertise ensures timely access to OEM components, maintaining repair quality standards while optimizing parts flow efficiency for customer vehicles.
Questions
What European car brands do you service?
We service Audi, BMW, Mercedes-Benz, Porsche, Land Rover, Volvo, Mini Cooper, Subaru, Volkswagen, Infiniti, and Lexus models.
How often should I schedule maintenance for my European car?
Follow manufacturer guidelines (typically every 10,000-15,000 miles) or consult our technicians for personalized recommendations based on driving conditions.
Are your technicians certified for European vehicles?
Our team holds certifications for major European brands and maintains ongoing training with dealership-grade diagnostic equipment.
What makes Orion different from dealerships?
We combine dealership-level expertise with personalized service, competitive pricing, and community-focused values in a relaxed, non-corporate environment.
Do you handle warranty-covered repairs?
Yes, we follow manufacturer specifications to maintain warranty validity while providing detailed documentation for all service work performed.
