Business Details
31 Years
experience
Emergency
services
Trusted IT Services in Lafayette, LA
Arsement & Hayes has been delivering professional computer services since 1995, specializing in tailored IT solutions for businesses across diverse industries including oil and gas, healthcare, legal, and accounting sectors. Our comprehensive offerings include remote and on-site IT support, network design, web hosting, application hosting, data recovery, and computer recycling. With a focus on minimizing downtime and maximizing efficiency, we provide 24/7 emergency response capabilities and flexible service models ranging from per-call support to fully outsourced IT departments. Our team of certified professionals combines deep technical expertise with industry-specific knowledge to implement reliable, cost-effective solutions. We maintain redundant server infrastructure with 99.9% uptime guarantees and multi-layered security protocols to protect client data.Our commitment to environmental responsibility extends through our computer recycling program that repurposes outdated equipment for educational institutions. Backed by decades of experience and a client-centric approach, we ensure businesses maintain seamless operations while adapting to evolving technological demands.
Services
IT Support
Network Design
Web Hosting
Data Recovery
Computer Recycling
Hardware Sales
Software Support
Help Desk Support
Application Hosting
Details
- Year established: 1995
Highlights and features
- We have 28 years of experience serving critical industries since 1995
- Our team provides immediate emergency response with 24/7 availability
- We implement redundant server infrastructure with 99.9% uptime guarantees
- Our solutions combine remote and on-site support for maximum flexibility
- We maintain industry-specific expertise in oil and gas, medical, and legal sectors
Services
IT Support
Our IT support services combine remote diagnostics with on-site assistance to maintain business continuity. Certified technicians provide hardware and software troubleshooting, network maintenance, and system optimization. We offer flexible engagement models including per-call support, scheduled maintenance, and complete IT department outsourcing for businesses of all sizes.
Network Design
Custom network infrastructure services include LAN/WAN design, wireless network implementation, and fiber optic connectivity. Our engineers analyze business requirements to create scalable solutions with built-in redundancies. We handle complete installation, configuration, and testing of security protocols to ensure reliable, high-speed network operations for growing organizations.
Web Hosting
Enterprise-grade web hosting with 99.9% uptime guarantees features redundant servers, multiple power backups, and spam protection. We provide unlimited email accounts with advanced filtering, ideal for businesses requiring reliable online presence and secure email communication with continuous technical support.
Data Recovery
Specialized data recovery services retrieve lost files from damaged drives and perform forensic analysis for legal cases. Our technicians recover formatted data, encrypted files, and email records with capabilities for corporate environments requiring evidence preservation and digital discovery in legal proceedings.
Computer Recycling
Environmentally responsible computer recycling program securely wipes data from retired equipment before repurposing systems for educational institutions. We handle complete data destruction, operating system reinstallation, and donation coordination to reduce electronic waste while maintaining strict data security protocols for corporate clients.
Questions
What industries do you specialize in?
We specialize in serving oil and gas, healthcare, legal, and accounting industries with tailored IT solutions that address sector-specific requirements and compliance standards.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency response for critical IT issues with immediate technician dispatch to minimize business downtime and operational disruptions.
How does your network design process work?
Our process begins with network assessment, followed by customized design planning, hardware/software selection, and complete implementation with rigorous testing to ensure optimal performance and scalability.
What data recovery capabilities do you have?
We recover data from formatted drives, encrypted files, and damaged storage media, including forensic recovery of email records and digital evidence for legal proceedings.
Can you support both remote and on-site operations?
Yes, we offer hybrid support combining remote diagnostics with on-site visits, allowing flexible service delivery while maintaining hands-on capabilities when physical access is required.
Do you provide computer recycling services?
We offer secure computer recycling with complete data destruction, system refurbishment, and donation coordination to repurpose equipment for educational institutions while ensuring environmental compliance.
