Business Details
Custom Jewelry Design & Repair Services in Jacksonville
Allen's Jewelers has been serving Jacksonville and surrounding areas since 2014, offering exceptional jewelry services and custom design expertise. Our owner, Dennis Marshall, brings over 35 years of experience in crafting unique jewelry pieces and providing meticulous stone-setting services. We specialize in transforming existing jewelry into one-of-a-kind creations through our personalized design consultations. Our comprehensive services include expert jewelry and watch repairs performed in-house, professional appraisals by GIA-certified gemologists, and thorough cleaning to maintain your jewelry's brilliance. We pride ourselves on offering transparent gold and silver buying services, ensuring fair value for unwanted pieces.Our team provides complimentary gift wrapping to enhance your gifting experience. With a commitment to quality and customer satisfaction, we maintain a trusted reputation as Jacksonville's premier destination for both fine jewelry and repair services. Our showroom features curated collections from renowned designers, while our custom design process utilizes advanced 3D technology to bring your vision to life. We emphasize ethical practices through our jewelry recycling initiatives and maintain rigorous quality standards across all services. Our experienced professionals provide knowledgeable guidance to help clients select pieces that reflect their personal style and occasion requirements.
Services
Custom Design
Jewelry Repair
Watch Repair
In-House Appraisals
Jewelry Cleaning
Gold/Silver Buying
Complimentary Gift Wrap
Highlights and features
- We offer 35+ years of custom jewelry design experience with owner Dennis Marshall
- Our in-house repairs ensure quality control and faster turnaround times
- GIA-certified appraisers provide accurate, insurance-recognized valuations
- We utilize advanced 3D design technology for custom jewelry creation
- Complimentary gift wrapping with personalized presentation options
Services
Custom Design
Our custom design service transforms your ideas into unique jewelry pieces using advanced 3D modeling technology. Clients work directly with owner Dennis Marshall, a master jeweler with 35+ years experience, to create one-of-a-kind rings, necklaces, and bracelets from existing pieces or new designs. The process includes detailed consultations to ensure perfect metal and gemstone selections for lasting beauty.
Jewelry Repair
We provide comprehensive jewelry and watch repair services performed entirely in-house by experienced professionals. Services include ring sizing, stone setting, prong repair, chain soldering, watch battery replacement, and crystal repair. Our facility handles complex repairs while maintaining strict quality control, ensuring your valuable pieces receive expert care without third-party outsourcing.
In-House Appraisals
Our GIA-certified gemologists provide detailed jewelry appraisals for insurance and estate purposes. Each appraisal includes comprehensive documentation with high-resolution photographs and precise specifications about gemstones, metals, and craftsmanship. The valuation process considers current market trends and international pricing standards to deliver accurate, insurance-recognized assessments for all types of fine jewelry and timepieces.
Jewelry Cleaning
Our professional cleaning service restores jewelry's original brilliance through thorough ultrasonic cleaning and polishing. Technicians inspect pieces for wear or damage during cleaning, providing early detection of potential issues. We recommend annual cleanings for regularly worn items to maintain both appearance and structural integrity while preventing skin irritation from accumulated debris.
Gold/Silver Buying
We offer fair market value for unwanted gold and silver jewelry through our transparent buying process. Our experts evaluate pieces based on current metal prices and purity levels, providing immediate payment for qualifying items. The service includes detailed explanations of valuation factors while maintaining ethical standards for precious metal recycling and repurposing.
People
Dennis Marshall
Owner & Custom Jewelry Designer
With over 35 years of experience, Dennis Marshall specializes in custom jewelry design and stone setting. He has owned Allen's Jewelers since 2014, offering personalized consultations for creating unique pieces from existing jewelry. His expertise includes advanced 3D design technology and traditional craftsmanship techniques.
Questions
What custom jewelry design options are available?
We offer complete customization for rings, necklaces, bracelets, and earrings using your existing pieces or new materials. Our 3D design process ensures perfect visualization before creation.
Do you provide jewelry repair services?
Yes, we perform all repairs in-house including sizing, stone setting, watch repairs, and chain restoration using professional equipment and techniques.
How can I get my jewelry appraised?
Our GIA-certified appraisers provide detailed evaluations for insurance or estate purposes with documented specifications and market-based valuations.
What payment options are available?
We offer special financing options for purchases, along with standard payment methods accepted at the store.
Do you buy gold and silver?
Yes, we provide fair market value for unwanted gold and silver jewelry with immediate payment after evaluation.
What are your store hours?
We're open Monday-Friday 10am-6pm, Saturday 10am-5pm, and closed Sunday for in-store services.