Business Details
Emergency
services
Your Trusted Partner for Homelessness Prevention in Manchester
At Families In Transition, we are dedicated to preventing and breaking the cycle of homelessness through evidence-based approaches that address root causes. Our mission focuses on providing comprehensive support to low-income families and individuals experiencing homelessness, offering housing solutions, emergency shelter, food services, and substance use treatment. With over three decades of experience in Manchester, New Hampshire, our team collaborates with clients to create personalized pathways toward long-term stability. We employ a Housing First model that prioritizes permanent housing as a foundation for improved health, employment, and educational outcomes. Our integrated case management connects clients with essential services while partnering with healthcare providers, first responders, and housing agencies to deliver holistic solutions.Recognized for our client-centered approach, we maintain transparency in operations and emphasize dignity and respect throughout every interaction. As a trusted community leader, we annually serve thousands through emergency shelter placements, food pantry distributions, and recovery housing programs. Our commitment to innovation ensures continuous improvement in addressing housing insecurity challenges. Through volunteer engagement and donor partnerships, we extend our impact while maintaining accountability to those we serve. This dedication to excellence has established us as a vital resource for individuals facing housing crises in southern New Hampshire.
Services
Affordable Housing
Emergency Shelter
Food Pantry
Substance Use Treatment
Transitional Supportive Housing
Highlights and features
- We implement evidence-based models addressing homelessness root causes
- Our Housing First approach prioritizes permanent housing stability
- Integrated case management connects clients with comprehensive support services
- 24/7 helpline available for housing crisis intervention
- Collaboration with 50+ community partners ensures holistic solutions
Services
Affordable Housing
Our affordable housing programs provide stable living environments for low-income families and individuals. By prioritizing permanent housing placement, we create opportunities for improved employment prospects, better health outcomes, and educational advancement. Case managers work with residents to develop personalized stability plans that address financial literacy and independent living skills.
Emergency Shelter
We operate two Manchester locations offering immediate refuge for adults and families facing homelessness. These shelters provide safe accommodations, basic necessities, and access to supportive services. Staff conduct intake assessments to determine appropriate housing pathways while connecting guests with healthcare resources and employment assistance programs.
Food Pantry
Our food pantry addresses nutritional needs for households at risk of homelessness. Clients receive balanced food distributions that include fresh produce, proteins, and staple items. The program operates on a regular schedule with emergency provisions available, helping prevent malnutrition while reducing barriers to maintaining housing stability.
Substance Use Treatment
The Willows Treatment Center offers outpatient and intensive outpatient programs for substance use disorders. Licensed counselors provide individual and group therapy sessions focused on relapse prevention and recovery skills. Treatment plans integrate housing support to ensure clients maintain stable living environments during their recovery journey.
Transitional Supportive Housing
This program offers temporary housing with supportive services for individuals transitioning from homelessness. Residents receive case management assistance with budgeting, life skills, and employment preparation. The structured environment promotes gradual independence through goal-oriented programming that typically lasts 6-24 months.
Questions
How do I access emergency shelter services?
Call our 24/7 helpline at 2-1-1 or (866) 444-4211 for immediate assistance. Our staff will assess your situation and direct you to the appropriate shelter location.
What housing programs are available for families?
We offer affordable housing units specifically designed for families, with case management support to address childcare needs, school enrollment, and household budgeting.
Do you provide food assistance for housed individuals?
Yes, our food pantry serves both homeless individuals and low-income housed families through scheduled grocery distributions.
What substance use treatment options exist?
The Willows Treatment Center offers outpatient and intensive outpatient programs with licensed therapists, including individual counseling and group therapy sessions.
How can I volunteer with your organization?
Visit our website to complete a volunteer application. Opportunities include shelter staffing, food pantry operations, and administrative support roles.
What areas do you serve beyond Manchester?
While our headquarters are in Manchester, our services extend to surrounding communities in southern New Hampshire through outreach programs and partner collaborations.
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