Business Details
23 Years
experience
Your Trusted Source for Sports & Concert Tickets
Founded in 2003 by Scott Barrows and James Kimmel, Total Tickets began as a small ticket reselling venture and has grown into a nationally recognized sports and entertainment ticket brokerage. Our company was built on the principles of exceptional customer service and technical innovation, inspired by the high standards of Pacific Northwest retailers like Nordstrom and Amazon. We prioritize ethical business practices, low transaction fees, and a customer-first approach, ensuring every client receives authentic tickets and reliable service. Our partnerships with major leagues and venues nationwide allow us to offer premium and sold-out tickets to events across sports, concerts, and theater. With over two decades of experience, our team combines deep industry knowledge with a passion for live events, consistently delivering trusted solutions for buyers and sellers.We maintain a culture of respect and accountability, reflected in our commitment to customer satisfaction and community involvement through partnerships with organizations like Seattle Children's Home and Ronald McDonald House. Our expertise in secondary ticketing, combined with proprietary technology like Zero Hero, positions us as leaders in a competitive market. We serve clients nationwide, emphasizing transparency, integrity, and personalized support. Whether securing hard-to-find tickets or managing consignment sales, our focus remains on creating exceptional experiences for sports and entertainment enthusiasts.
Services
Sports Tickets
Concert Tickets
Theater Tickets
Premium Tickets
Sold-Out Tickets
Details
- Year established: 2003
Highlights and features
- We offer 20+ years of experience in the ticket brokerage industry.
- Our team maintains partnerships with major leagues and venues nationwide.
- We guarantee 100% authentic tickets for all events.
- Low transaction fees compared to industry competitors.
- Dedicated customer service available for personalized assistance.
What people say
Low fees
Great customer service
Nice and helpful
Came through in a pinch
Services
Sports Tickets
We provide access to premium and sold-out sports tickets for NFL, NBA, NHL, MLB, and MLS games. Our inventory includes playoff and championship events, with guaranteed authentic tickets delivered before game day. Customers receive side-by-side seating arrangements unless otherwise specified.
Concert Tickets
Our concert ticket service offers entry to top-tier music festivals and sold-out performances across genres. We specialize in securing tickets for high-demand artists and events, ensuring verified authenticity and timely delivery for all bookings made through our platform.
Theater Tickets
We connect customers with premium theater tickets for Broadway productions and touring shows. Our inventory includes orchestra seating and exclusive packages for popular plays and musicals nationwide, with tickets validated for event entry.
Premium Tickets
Our premium ticket service grants access to exclusive seating and VIP packages for sports, concerts, and theater events. We specialize in hard-to-find inventory, offering verified tickets with clear pricing and guaranteed validity.
Sold-Out Tickets
We specialize in sourcing sold-out tickets for major events through our industry partnerships and proprietary technology. Our service ensures legitimate ticket acquisition with transparent pricing and secure delivery options for last-minute buyers.
People
James Kimmel
CEO/Founder
James Kimmel co-founded Total Tickets in 2003 after working with Seattle Mariners broadcast teams. He led the development of Zero Hero ticketing software and focuses on industry partnerships while supporting local charities through the company's initiatives.
Graham Link
Client Service Lead & Sr. Account Executive
Graham Link joined Total Tickets in 2007 after interning with Denver-based Team Championships International. He manages client relationships with 10+ years of ticket industry experience, specializing in sales and account management for sports and entertainment events.
Tina Presley
Fulfillment/Consignment Specialist & Sales/Marketing Support
Tina Presley handles ticket fulfillment and customer prioritization at Total Tickets. With extensive ticket industry experience, she ensures customer satisfaction while supporting Seattle Kraken events and music industry clients through her role.
Questions
Are Epic Seats tickets authentic?
Yes, all tickets sold through Epic Seats are 100% authentic and guaranteed valid for event entry.
How are ticket prices determined?
Ticket prices reflect current market value, which may be above or below face value depending on demand and availability.
What happens if an event is canceled?
Full refunds are provided for canceled events that aren't rescheduled, with tickets delivered on time for all confirmed events.
Do you offer customer support?
Yes, our customer service team provides personalized assistance for ticket purchases and event inquiries.
How do you ensure seating arrangements?
Seats are guaranteed to be side-by-side unless otherwise noted in the ticket description.
What partnerships do you maintain?
We have direct partnerships with major leagues, teams, and venues nationwide for premium ticket access.