Business Details
33 Years
experience
Emergency
services
Your Trusted Security Partner in Waterbury, CT
Sterling Security Systems has been a trusted provider of comprehensive security solutions since 1993. As a locally owned and operated Connecticut business, we specialize in customized security system design, installation, and monitoring for residential and commercial clients. Our factory-trained technicians hold state-mandated licenses (L5, L6, E1, C5, E2, C6) and are certified in Bosch and DMP equipment installation. We maintain three state-of-the-art, interconnected monitoring centers that operate 24/7 with automated backup systems for disaster recovery.Our commitment to quality extends beyond equipment saleswe provide ongoing technical support, system maintenance, and life safety surveys. With over 30 years of industry experience and a focus on customer education, we empower clients to make informed security decisions while maintaining full ownership of their systems. Our team's expertise in integrating intrusion detection, fire alarms, video surveillance, and home automation systems has earned us a 4.7-star rating from 73 verified reviews.
Services
Security System Installation
Video Surveillance
Home Automation
Alarm Monitoring
Fire Alarm Systems
Commercial Security
Remote Access Control
Life Safety Surveys
System Maintenance
Disaster Recovery Monitoring
Details
- Year established: 1993
Highlights and features
- 30+ years of local security expertise since 1993
- Customized systems with no 'one-size-fits-all' packages
- 24/7 monitoring with three interconnected, UL-listed centers
- Factory-certified technicians with state-mandated licenses
- Equipment ownership guarantee with no proprietary systems
Associations and certifications
- Bosch
- DMP
- CASIA
What people say
Amazing job
Knowledgeable staff
Seamless process
Prompt service
Professional technicians
Services
Security System Installation
Our security system installation service provides customized protection solutions for residential and commercial properties. Factory-certified technicians install Bosch and DMP equipment with full system ownership transfer to clients. We offer comprehensive integration with fire detection, access control, and video surveillance systems while maintaining strict compliance with state licensing requirements.
24/7 Alarm Monitoring
Professional monitoring services operate through three interconnected, UL-listed monitoring centers with automated backup systems. Our team provides immediate response to intrusion alerts, fire alarms, temperature fluctuations, and critical equipment failures while maintaining 24/7 connectivity with client systems across Connecticut.
Video Surveillance Systems
We design and install high-definition video surveillance systems with remote viewing capabilities. Our solutions include analog and digital camera options with centralized management through DVR/NVR systems. Commercial clients benefit from multi-location monitoring and advanced analytics features for enhanced security operations.
Home Automation Integration
Our home automation service integrates security systems with remote access control, lighting management, and climate control features. Clients can manage door locks, thermostat settings, and surveillance cameras through smartphone apps or web interfaces while maintaining enterprise-grade security protocols.
Fire Alarm Systems
We provide complete fire alarm system installation and monitoring services with integration into comprehensive security platforms. Our systems feature smoke and carbon monoxide detection with automatic alerts to monitoring centers and emergency responders, meeting all current safety code requirements for residential and commercial properties.
People
Joe Gurga
Owner & Life Safety Specialist
With over 30 years in the security industry, Joe leads Sterling Security's team of licensed technicians. He specializes in customized system design and holds multiple state certifications for life safety systems.
Kyle
Senior Technician
Experienced installer with expertise in system upgrades and remote access integration. Recognized for efficient installations and thorough client training on new security technologies.
Peter Marcinko
Customer Service Manager
Handles client consultations and system evaluations. Known for identifying security vulnerabilities and explaining technical details in accessible terms to residential and commercial clients.
Craig
Installation Specialist
Certified technician with focus on precise system implementation. Completes installations efficiently while maintaining clean workspaces and clear communication with property occupants.
Vincent Farisello
Technical Support Lead
Manages post-installation support and system maintenance. Ensures ongoing system functionality and provides troubleshooting assistance for both residential and commercial clients.
Questions
What makes Sterling Security different from national companies?
We offer locally owned service with state-certified technicians who maintain full equipment ownership for clients. Our systems avoid proprietary restrictions, allowing future service flexibility while providing personalized support unavailable from large corporations.
Do you offer both residential and commercial security solutions?
Yes, we provide customized security systems for homes, businesses, and commercial properties. Our services include intrusion detection, video surveillance, access control, and integrated life safety systems for both market segments.
How does your monitoring service work?
Our three interconnected monitoring centers operate 24/7 with automated backup systems. When an alarm triggers, our team verifies the situation and immediately contacts appropriate emergency responders while maintaining continuous system connectivity.
Can I control my security system remotely?
Yes, our systems integrate with smartphone apps and web interfaces. You can arm/disarm systems, control door locks, manage lighting, and view surveillance footage from anywhere using secure mobile or desktop platforms.
What happens during a power outage?
Our systems include battery backups and cellular transmission capabilities. Even during power outages or phone line disruptions, your security system maintains functionality and communication with our monitoring centers.
Do you provide system maintenance and support?
We offer comprehensive maintenance programs with annual inspections and prompt service response. Our technicians provide ongoing support for system upgrades, troubleshooting, and life safety equipment maintenance.
