Business Details
41 Years
experience
Emergency
services
Your Trusted Jacksonville Veterinarian for Comprehensive Pet Care
Mandarin Veterinary Clinic has been a trusted provider of veterinary care in Jacksonville, Florida since 1985. Our team of experienced veterinarians and staff are dedicated to delivering compassionate, high-quality medical services for pets and exotic animals. As an AAHA-accredited facility, we maintain rigorous standards in diagnostics, surgery, preventive care, and emergency treatment. Our commitment to continuing education ensures we stay at the forefront of veterinary advancements while prioritizing client education and pet wellness.With over 35 years of service, we combine cutting-edge technology with personalized attention to meet the unique needs of each animal and owner. Our state-of-the-art facility supports comprehensive care including dental services, grooming, boarding, and specialized treatments like shockwave therapy. We actively participate in community spay/neuter programs and wildlife rescue initiatives, reflecting our deep dedication to animal welfare beyond clinical practice.
Services
General Surgery
Emergency Care
Vaccinations
Digital Imaging
Diagnostic Testing
Pharmacy
Preventive Health Care
Grooming
Dental Cleanings
Boarding
Details
- Year established: 1985
Highlights and features
- We are among the top 12% of AAHA-accredited veterinary hospitals in the US
- 24/7 emergency care available with on-call veterinarian
- Over 35 years of experience treating exotic and pocket pets
- Specialized services including laser surgery and shockwave therapy
- Active community involvement in animal rescue and spay/neuter programs
Associations and certifications
- American Animal Hospital Association (AAHA)
What people say
Best animal clinic in town
Wonderful staff
Daily boarding option
Grooming costs acceptable
Excellent veterinary costs
Services
Emergency Care
Our clinic provides 24/7 emergency veterinary services for critical pet conditions. With on-call availability and immediate access to diagnostic tools, we handle trauma, poisoning, and acute illnesses. Our experienced team stabilizes patients using advanced protocols while maintaining clear communication with pet owners throughout the treatment process.
General Surgery
We perform surgical procedures using modern anesthetic protocols and monitoring equipment. Our capabilities include soft tissue surgery, orthopedic procedures, and specialized techniques like laser surgery. Post-operative care includes pain management and follow-up monitoring to ensure proper recovery for all surgical patients.
Preventive Health Care
Our preventive care plans focus on early disease detection through regular check-ups and screening tests. Services include vaccination programs, parasite prevention, and wellness blood panels tailored to each pet's age and lifestyle. We emphasize client education to promote long-term pet health and longevity.
Dental Cleanings
We offer comprehensive dental services including professional cleanings, extractions, and periodontal treatment. Digital dental radiography helps identify hidden oral issues while our preventive care recommendations address ongoing dental health maintenance for pets.
Boarding
Our boarding facility provides medically supervised accommodation for pets. Features include separate dog and cat areas, daily exercise sessions, and individualized care monitoring. Veterinarians oversee each pet's health during their stay, ensuring proper nutrition and medication administration when needed.
People
Dr. Kandra L. Jones
Veterinarian
Graduated from Auburn College of Veterinary Medicine in 1978. Established Mandarin Veterinary Clinic in 1985. Serves on Florida Board of Veterinary Medicine since 1988. Specializes in internal medicine, dermatology, and dentistry. Recipient of FVMA Gold Star Award.
Jennie Gagnon
Hospital Administrator
Manages clinic operations since 2000. Oversees staff training, resource management, and patient care coordination. Navy wife with extensive experience in veterinary practice administration. Focuses on balancing clinical and administrative functions for optimal service delivery.
Shannon Menke
Lead Nurse
Joined team in 2016 with veterinary technician experience. Assists in surgeries and emergency care. Graduated from University of North Florida with sociology degree. Special interest in animal welfare and patient care coordination.
Libby Murphy
Administrative Assistant
Reception team member since 2019. Manages appointment scheduling and client communications. Former student services coordinator. Focuses on creating welcoming environment for clients and maintaining efficient clinic operations.
Savannah Pepitone
Veterinary Nurse
Currently studying Biomedical Sciences at UNF. Gaining experience in clinical care and diagnostics. Plans to apply to veterinary school. Background in caring for diverse animal species including exotic pets and wildlife.
Questions
What emergency veterinary services are available after hours?
Our clinic provides 24/7 emergency care with Dr. Jones available for urgent situations. Call (904) 268-8880 for immediate assistance at any time.
What exotic animals do you treat?
We care for small exotics including rabbits, guinea pigs, ferrets, chinchillas, hamsters, gerbils, mice, and sugar gliders in addition to standard pets.
Do you offer pet boarding services?
Yes, we provide medically supervised boarding with separate dog and cat areas, daily exercise sessions, and individual health monitoring for all boarded pets.
What dental care options exist for pets?
Our dental services include cleanings, extractions, digital radiography, and periodontal treatments using modern equipment and techniques for comprehensive oral health.
How can I schedule a veterinary appointment?
Use our online form for appointment requests or call (904) 268-8880 during business hours. Our staff will confirm your appointment within 24 hours.
Are payment plans available for veterinary services?
We accept major credit cards and offer payment options through our online pharmacy. Discuss specific financial arrangements with our administrative team for treatment plans.
