Business Details
38 Years
experience
Emergency
services
Custom Pump Repair & Wastewater Solutions in Jacksonville
Since 1988, Custom Pump & Controls has been a trusted provider of customized stormwater and wastewater pump solutions, lift station monitoring, and repair services across Florida and Georgia. Our team combines decades of industry experience with partnerships with top manufacturers to deliver high-quality equipment and tailored systems that meet unique client needs. Specializing in submersible pumps, grinder pumps, and non-clog systems, we ensure minimal downtime and optimal efficiency for municipal, commercial, and industrial applications. Our commitment to innovation is reflected in our remote monitoring capabilities via the AT&T FirstNet network, providing real-time data on pump performance.As a distributor and parts supplier, we offer competitive pricing on replacement components while maintaining rigorous quality standards. Our engineers and technicians design custom fiberglass lift stations and basin packages built to order, ensuring compliance with local, state, and federal regulations. With 24/7 emergency services and preventative maintenance programs, we prioritize system reliability and long-term client satisfaction. Our Jacksonville headquarters supports operations through dedicated sales representatives in North, Central, and South Florida, ensuring localized expertise for every project.
Services
Pump Repair Services
Lift Station Maintenance
Custom Basin Packages
Monitoring & Telemetry
Wastewater Pump Systems
Details
- Year established: 1988
Highlights and features
- We have over 35 years of experience in wastewater and stormwater pump systems.
- Our partnerships with top manufacturers ensure access to high-quality equipment.
- We offer 24/7 emergency repair and lift station monitoring services.
- Our engineers design custom fiberglass lift stations built to order.
- We provide real-time telemetry data via AT&T FirstNet network integration.
Services
Lift Station Maintenance
Our lift station maintenance services ensure optimal performance through regular inspections, real-time monitoring, and emergency repairs. We check pump operations, level controls, and compliance requirements to prevent system failures. Clients receive detailed inspection logs and immediate notifications for necessary repairs.
Custom Basin Packages
We design and build custom fiberglass lift stations and basin packages tailored to specific project needs. These include pre-piped wet wells with grinder, cutter, or non-clog pump options, featuring remote monitoring for overflow and power failure alerts.
Pump Repair Services
Our team provides comprehensive pump repair services for wastewater and stormwater systems. As a distributor for major manufacturers, we offer cost-effective replacement parts and expert diagnostics to minimize downtime and extend equipment lifespan.
Monitoring & Telemetry
Real-time monitoring solutions track pump run times, seal failures, and power status via the AT&T FirstNet network. This 24/7 telemetry system enables proactive maintenance and rapid response to critical issues in lift stations.
Wastewater Pump Systems
We supply and service submersible, grinder, and non-clog pumps for municipal and industrial wastewater applications. Our systems integrate with control panels and monitoring platforms to ensure reliable, energy-efficient operations in demanding environments.
People
Will Hillier
North Florida Sales
Will Hillier leads sales operations in North Florida, providing expert consultation on pump systems and lift station solutions for municipal and industrial clients.
Brad Young
Central Florida Sales
Brad Young specializes in Central Florida market needs, offering tailored pump and control solutions with over two decades of industry experience.
Tom Marinace
South Florida Sales
Tom Marinace manages South Florida sales, delivering customized wastewater management systems and technical support for complex infrastructure projects.
Randy Johnson
Service Manager
Randy Johnson oversees service operations, ensuring rapid response to repair requests and implementing preventative maintenance programs for critical pumping systems.
Questions
What areas do you serve?
We serve Florida and Georgia with customized pump systems, maintenance, and emergency repair services.
Do you offer 24/7 emergency services?
Yes, we provide 24-hour emergency response and real-time monitoring for lift station issues.
What types of pumps do you specialize in?
We specialize in submersible, grinder, and non-clog pumps for wastewater and stormwater applications.
Can you create custom pump systems?
Yes, we design and build custom fiberglass lift stations and basin packages tailored to your project requirements.
Do you provide monitoring solutions?
Yes, our telemetry systems track pump performance and system status via the AT&T FirstNet network.
Are replacement parts available?
As a distributor, we offer competitive pricing on replacement pumps and components from top manufacturers.
